Fire Damage - Call SERVPRO

2/22/2024 (Permalink)

We respond to fire damage emergencies 24-hours a day.

Even small fires will cause smoke and soot damage to other areas of the house. The professionals at SERVPRO of Downers Grove / Oak Brook are trained and certified to clean and restore fire damage quickly and efficiently. Here are some tips from our website on things you can do while waiting for help to arrive:

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls, and woodwork
• Place clean towels or old linens on rugs, upholstery, and carpet traffic areas
• If electricity is off, empty freezer and refrigerator and prop doors open
• Clean and protect chrome with a light coating of petroleum jelly or oil
• Wash houseplants on both sides of leaves
• Change HVAC filter
• Tape double layers of cheesecloth over air registers

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us
• Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water
• Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Call Us Today!

When your home or commercial business has fire, smoke, and soot damage, SERVPRO of Downers Grove / Oak Brook is available to help.Call us today at 630-573-4290.

Safety Tips for Patio Heaters

7/26/2023 (Permalink)

We respond to fire damage emergencies 24-hours a day.

SERVPRO of Downers Grove / Oak Brook responds to commercial fire damage emergencies throughout the year. More businesses are using propane heaters to keep customers and employees warm on chilly days and nights. Here is some information from the National Fire Protection Association for using outdoor propane heaters safely:

Propane Patio Heaters

For patio heaters that use integral LP-Gas containers with a capacity greater than 1.08 lb. (0.49 kg), NFPA 1 requires that the heaters be listed by an organization acceptable to the authority having jurisdiction (AHJ).

Propane heaters need to be used in accordance with their listing and manufacturer instructions. Prior to using a propane heater, refer to the manufacturer’s instructions for information such as the following:

• Necessary clearances from the heating element
• Proper ventilation required
• Proper inspection, cleaning, and maintenance procedures
• Lighting and shutdown procedures
• Where the heater can and cannot be used (for example, heaters cannot be used in enclosed locations)
• Procedures for properly storing heaters

The restrictions for using propane heaters are also based on the occupancy in which they are used. For example, in assembly occupancies, such as restaurants with 50 or more occupants, heaters cannot be located within 5 ft (1.5 m) of the exits. Regardless of where they are used, if a heater uses propane hoses, they must be as short as possible, visible, and protected from damage.

Call Us Today!

When your Downers Grove home or commercial business needs fire damage restoration services, SERVPRO of Downers Grove / Oak Brook is Here to Help. ® Call us today at 630-573-4290.

Highly Trained Fire Restoration Technicians

9/8/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day.

After the fire has been extinguished, we are often the next team to arrive on the scene. SERVPRO of Downers Grove / Oak Brook has a team of highly trained fire restoration technicians ready to help.

• Fire & Smoke Restoration Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician
• Water Damage Restoration Technician

Using the right tools and cleaning methods are key to quickly and efficiently restoring fire damage. Our professionals are trained to know the different types of smoke and their behavior patterns.

• Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.
• Dry Smoke – Paper and Wood; Fast burning, high temperatures, dry, powdery, non-smeary residues.
• Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.
• Fuel Oil Soot – Furnace Puff Backs.
• Other Types – Tear gas, fingerprint powder, and fire extinguisher residue

We examine all items prior to cleaning to determine the appropriate cleaning method, and we work quickly and methodically from the source of the fire out to the other parts of the structure.

Call Us!

When your home or business needs fire cleanup and restoration services, SERVPRO of Downers Grove / Oak Brook can help. Our fire restoration technicians are on-call 24-hours a day to mitigate and remediate fire damage. Call us today at 630-573-4290. We’ll restore your fire damage, “Like it never even happened.”

Highly Trained Fire Restoration Technicians

9/8/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day.

After the fire has been extinguished, we are often the next team to arrive on the scene. SERVPRO of Gold Coast / Lincoln Park / Lakeview has a team of highly trained fire restoration technicians ready to help.

• Fire & Smoke Restoration Technician
• Odor Control Technician
• Upholstery & Fabric Cleaning Technician
• Water Damage Restoration Technician

Using the right tools and cleaning methods are key to quickly and efficiently restoring fire damage. Our professionals are trained to know the different types of smoke and their behavior patterns.

• Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.
• Dry Smoke – Paper and Wood; Fast burning, high temperatures, dry, powdery, non-smeary residues.
• Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.
• Fuel Oil Soot – Furnace Puff Backs.
• Other Types – Tear gas, fingerprint powder, and fire extinguisher residue

We examine all items prior to cleaning to determine the appropriate cleaning method, and we work quickly and methodically from the source of the fire out to the other parts of the structure.

Call Us!

When your home or business needs fire cleanup and restoration services, SERVPRO of Gold Coast / Lincoln Park / Lakeview can help. Our fire restoration technicians are on-call 24-hours a day to mitigate and remediate fire damage. Call us today at 773-935-6750. We’ll restore your fire damage, “Like it never even happened.”

Generator Safety Tips

4/14/2022 (Permalink)

Follow these tips to stay safe during a power outage.

Springtime in the Midwest can bring rain, wind, and storms.  Downed utility lines, power company blackouts, heavy winds, or thunderstorms can all lead to power outages.  Portable generators offer a temporary solution. Here are some tips from the National Fire Protection Association (NFPA) about generator safety:

• Generators should be used in well ventilated locations outside at least 5 feet away from all doors, windows, and vent openings. Measure the 5-foot distance from the generator exhaust system to the building.
• Never use a generator in an attached garage, even with the door open.
• Place generators so that exhaust fumes can’t enter the home through windows, doors, or other openings in the building. The exhaust must be directed away from the building.
• Make sure to install carbon monoxide (CO) alarms in your home. Follow manufacturer’s instructions for correct placement and mounting height.
• Turn off generators and let them cool down before refueling. Never refuel a generator while it is hot.
• Store fuel for the generator in a container that is intended for the purpose and is correctly labeled as such. Store the containers outside of living areas.

SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians available 24-hours a day to handle any fire damage emergency.  Call us at 630-573-4290.

Tips to Stay Safe around the Pool

3/10/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day.

Springtime in the Midwest brings thoughts of warmer weather and outdoor activities.  As we start to dream of floating in the pool or sitting in the hot tub, we also need the be aware of electrical hazards while enjoying the water.  Here are some tips from the National Fire Protection Association on how to stay safe around swimming pools, hot tubs and spas.

• If you are putting in a new pool, hot tub, or spa, be sure the wiring is performed by an electrician experienced in the special safety requirements for these types of installations.
• Outdoor receptacles must have covers that keep them dry even when appliances are plugged into them.
• Ground-fault circuit interrupters (GFCIs) are special devices designed to protect against electric shock and electrocution. They are required for most pool, spa, or hot tub equipment. They may be in the form of an outlet or a circuit breaker.
• Electrical appliances, equipment, and cords should be kept at least 6 feet away from the water. When possible, use battery operated appliances and equipment, such as televisions, radios, and stereos.
• Avoid handling electrical devices when you are wet.
• Do not swim during a thunderstorm.
• Have a qualified electrician show you how to turn off all power in case of an emergency.

If you experience fire damage, SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians that can respond 24-hours a day, call us at 630-573-4290.

Fireplace Safety Tips

2/28/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day.

There is nothing like warming up by a fire in the fireplace, but a dirty chimney can cause a house fire.  Creosote is a black or brown residue that can build up over time and could cause a fire.  It is important to make sure that your chimney is clean and safe for a fire. 

Follow these tips from the Federal Emergency Management Agency for preventing creosote buildup that can cause chimney fires:

Limited air supply and unseasoned wood encourage the buildup of creosote. To avoid that buildup, do not restrict the air supply by:

• Closing the glass doors
• Not opening the damper wide enough
• The longer the smoke is in the flue, the more likely it is that creosote will form
• Do not burn unseasoned wood

Fireplace Safety

• Keep a glass or metal screen in front of the fireplace to prevent embers or sparks from jumping out
• Do not burn paper in your fireplace
• Put ashes in a metal container with a lid, outside, at least three feet from your home
• Put the fire out before you go to sleep or leave your home

SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians ready to respond to a fire damage emergency 24-hours a day.  Call us at 630-573-4290.

Safety Tips for your Microwave

2/7/2022 (Permalink)

SERVPRO of Downers Grove / Oak Brook provides 24-hour service for any fire damage emergency.

The microwave oven is a great kitchen appliance that provides a quick and easy way to reheat a meal or warm up a cup of coffee.  It is always important to follow a few tips to prevent burns or a possible fire.

Here are some microwave safety tips from the National Fire Protection Association: 

• Purchase a microwave oven that is listed by a qualified testing laboratory. Make sure to complete and return the product registration card. This way, the manufacturer can reach you if there is a recall on the product.
• Plug the microwave oven directly into the wall outlet — never use an extension cord
• Make sure the microwave oven is at a safe height, within easy reach of all users
• Open food slowly, away from the face. Hot steam or the food itself can cause burns.
• Food heats unevenly in microwave ovens. Stir and test before eating or giving to children.
• Never heat a baby bottle in the microwave. Since a microwave oven heats unevenly, it can create hot pockets, leading to burns.

If you experience fire or smoke damage, SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians available 24-hours a day to assist you.  Please call us at 630-573-4290.

Safety Tips for Cooking with Oil

1/4/2022 (Permalink)

We respond to fire damage emergencies 24-hours a day.

Deep fry day is a favorite day in our household.  This is a day that we deep fry all types of food.  We start in the morning with homemade doughnuts and end the day with deep-fried twinkies.  Safety is always on our mind as we work with the hot oil in the Kitchen.  Here are some cooking safety tips from the National Fire Protection Association (NFPA):

Safety considerations for cooking with oil

• Always stay in the kitchen when frying on the stovetop.
• Keep an eye on what you fry. If you see wisps of smoke or the oil smells, immediately turn off the burner and/or carefully remove the pan from the burner. Smoke is a danger sign that the oil is too hot.
• Heat the oil slowly to the temperature you need for frying or sautéing.
• Add food gently to the pot or pan so the oil does not splatter.
• Always cook with a lid beside your pan. If you have a fire, slide the lid over the pan and turn off the burner. Do not remove the cover because the fire could start again. Let the pan cool for a long time. Never throw water on the fire.
• If the fire does not go out or you don’t feel comfortable sliding a lid over the pan, get everyone out of your home. Call the fire department from outside.

SERVPRO of Downers Grove / Oak Brook has a team of fire restoration specialists on call 24-hours a day to help you.  Call us today at 630-573-4290. 

Stay Safe While Traveling - Hotel & Motel Safety Tips

12/7/2021 (Permalink)

Keep these safety tips in mind when traveling.

Vacations and business travel make hotels and motels our home away from home. It is just as important to be prepared and know what you would do in a hotel/motel emergency as it is in your own home.  Here are a few tips from the National Fire Protection Association (NFPA) to stay safe while traveling:

• Choose a hotel/motel that is protected by both smoke alarms and a fire sprinkler system.
• When you check in, ask the front desk what the fire alarm sounds like.
• When you enter your room, review the escape plan posted in your room.
• Take the time to find the exits and count the number of doors between your room and the exit. Make sure the exits are unlocked. If they are locked, report it to management right away.
• Keep your room key by your bed and take it with you if there is a fire.
• If the alarm sounds, leave right away, closing all doors behind you. Use the stairs — never use elevators during a fire.
• If you must escape through smoke, get low and go under the smoke to your exit.

If you have any questions about fire damage restoration services, please call SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

Winter Holiday Safety Tips

12/2/2021 (Permalink)

SERVPRO of Downers Grove / Oak Brook provides 24-hour service for any fire damage emergency.

The winter holiday season is upon us, and it is a time for traditions and decorating our homes. As we prepare our homes for holiday gatherings, we should also keep safety in mind. Here are a few tips from the National Fire Protection Association (NFPA) to ensure a fire-safe holiday season:

Holiday decorating

• Be careful with holiday decorations. Choose decorations that are flame resistant or flame retardant.
• Keep lit candles away from decorations and other things that can burn.
• Some lights are only for indoor or outdoor use, but not both.
• Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer’s instructions for number of light strands to connect.
• Use clips, not nails, to hang lights so the cords do not get damaged.
• Keep decorations away from windows and doors.

If you experience fire or smoke damage, SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians available 24-hours a day to assist you. Please call us at 630-573-4290.

Clothes Dryer Safety Tips

11/17/2021 (Permalink)

SERVPRO of Downers Grove / Oak Brook can help if you experience fire damage.

Taking out the garbage, sweeping the floor, and doing laundry are just a few daily chores that you may perform during a normal day. It is important to protect your home from a fire disaster by following a few simple tips from the National Fire Protection Association (NFPA) to avoid a clothes dryer fire:

• Have your dryer installed and serviced by a professional
• Do not use the dryer without a lint filter
• Make sure you clean the lint filter before or after each load of laundry
• Rigid or flexible metal venting material should be used to sustain proper air flow and drying time
• Make sure the air exhaust vent pipe is not restricted and the outdoor vent flap will open when the dryer is operating. Once a year, clean lint out of the vent pipe or have a dryer lint removal service do it for you.
• Keep dryers in good working order. Gas dryers should be inspected by a qualified professional to make sure that the gas line and connection are intact and free of leaks.
• Make sure the right plug and outlet are used and that the machine is connected properly
• Follow the manufacturer’s operating instructions and don’t overload your dryer
• Turn the dryer off if you leave home or when you go to bed

If you experience fire or smoke damage, SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians available 24-hours a day to assist you. Please call us at 630-573-4290.

Keep Safe & Warm this Winter

11/1/2021 (Permalink)

SERVPRO of Downers Grove / Oak Brook provides 24-hour service for any fire damage emergency.

Colder weather is arriving in the Chicagoland area and it brings chilly temperatures into our home. A great way to help fend off the cold is to use a portable space heater. If you are planning to use a space heater this winter season, it is important that you know how to properly operate it. Please follow these tips and recommendations from the National Fire Protection Association (NFPA):

Heater Checklist:

• Purchase a heater with the seal of a qualified testing laboratory.
• Keep the heater at least 3 feet away from children, pets and people, or anything that can burn.
• Choose a heater with a thermostat and overheat protection.
• Place the heater on a solid, flat surface.
• Plug the heater directly into the wall outlet. Never use an extension cord.
• Turn off the space heater when you leave the room or go to bed.

SERVPRO of Downers Grove / Oak Brook responds to fire damage emergencies during the winter months and we know the damage even a small fire can cause to a home. Our fire restoration technicians have the advanced training, equipment, and experience to restore damage caused by a small or large fire. Call us at 630-573-4290.

Fire Damage Cleanup and Restoration in Downers Grove

10/6/2021 (Permalink)

We respond to fire damage emergencies 24-hours a day.

Damage caused by a fire is devastating for your family and your home. It’s a stressful and confusing time, so you’ll need a caring expert to guide you through this crisis. Our professionals will always treat you with respect and empathy, and we’ll always treat your home and belongings with great care.

SERVPRO of Downers Grove / Oak Brook has the water and fire damage training and expertise to help you through this tough time. Once the fire department leaves, your Downers Grove home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.

Please refer to our Fire Damage Tips – Until Help Arrives Guide and follow these tips to protect yourself and your property.

SERVPRO of Downers Grove / Oak Brook

• 24-Hour Emergency Service
• Faster to Any Size Disaster
• Locally Owned and Operated
• A Trusted Leader in the Restoration Industry
• Highly Trained Fire Restoration Technicians

Fire, Smoke, or Soot Damage? Call Today 630-573-4290

Fire Safety Tips

4/20/2021 (Permalink)

It is important to teach children about fire safety.

SERVPRO of Downers Grove / Oak Brook has responded to many types of fire damage and we know that it is never too early to teach children about fire safety. According to the National Fire Protection Association (NFPA), some children play with fire out of curiosity, boredom, or peer pressure and do not realize the danger fire poses. Each year children cause fires that result in hundreds of injuries and millions of dollars in damage. Here are some safety tips from NFPA to keep your family safe:

• Keep matches and lighters out of the reach of children, up high, preferably in a locked cabinet
• Closely supervise children, making sure that they are kept away from other fire sources, including lit candles, cigarettes, bonfires, and stoves
• It is natural for young children to be curious and ask questions about fire, play with fire trucks, or pretend to cook. Use these opportunities to teach them about fire safety
• Explain that fire moves very fast and can hurt as soon as it touches them. Tell them that this is why matches and lighters are tools for adults only
• Establish clear rules and consequences about unsupervised and unauthorized uses of fire

Call Us Today!

SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians on call and ready to respond to fire damage emergencies 24-hours a day. Call us today at (630) 573-4290. We’ll restore your fire damage, “Like it never even happened.”

Special Smoke Alarms for Hearing Impaired People

4/19/2021 (Permalink)

Special smoke alarms are available for hearing impaired people.

Working smoke alarms save lives.  However, people who are deaf or hard of hearing may not be able to depend on the traditional smoke alarm to alert them to a fire.  The National Fire Protection Association (NFPA) offers these safety tips for hearing impaired people:

• Smoke alarms and alert devices are available for people who are deaf or hard of hearing
• Strobe lights that flash when the smoke alarm sounds. The lights warn people of a possible fire
• When people who are deaf are asleep, a pillow or bed shaker can wake them so they can escape. The shaker is activated by the sound of a smoke alarm
• When people who are hard of hearing are asleep, an alert device that uses a loud, mixed, low-pitched sound can wake them. They may find a pillow or bed shaker helpful. These devices are triggered by the sound of the smoke alarm
• Research the products and select the ones that best meet your needs

SERVPRO of Downers Grove / Oak Brook can respond to your fire damage emergency 24 hours a day.  Call us at (630) 573-4290. 

Electrical Safety Reminders

4/13/2021 (Permalink)

SERVPRO of Downers Grove / Oak Brook is always ready to help with any size fire damage.

Think about how often we use electricity during a normal day.  We may start our day by turning off an alarm clock and then heading to the kitchen to plug in the coffee maker.  That is just the beginning of all the things around the house that we use on a daily basis.  Electricity makes our lives easier however, we need to keep safety in mind.  Here are a few safety tips from the National Fire Protection Association (NFPA):

• Have all electrical work done by a qualified electrician.
• When you are buying or remodeling a home, have it inspected by a qualified private inspector or in accordance with local requirements.
• Only use one heat-producing appliance (such as a coffee maker, toaster, space heater, etc.) plugged into a receptacle outlet at a time.
• Major appliances (refrigerators, dryers, washers, stoves, air conditioners, microwave ovens, etc.) should be plugged directly into a wall receptacle outlet. Extension cords and plug strips should not be used.
• Use ground-fault circuit interrupters (GFCIs) to reduce the risk of shock. GFCIs shut off an electrical circuit when it becomes a shock hazard. They should be installed inside the home in bathrooms, kitchens, garages and basements. All outdoor receptacles should be GFCI protected.

SERVPRO of Downers Grove / Oak Brook has highly trained technicians that are available 24 hours a day.  Call us at 630-573-4290.  We’ll clean and restore your fire damage, “Like it never even happened.”

High-rise Fire Escape Planning

2/12/2021 (Permalink)

SERVPRO of Downers Grove / Oak Brook are fire damage restoration specialists.

Living in the Chicagoland area many people reside in a high-rise apartment or condominium building and need to be prepared in the event of a fire.  SERVPRO of Downers Grove / Oak Brook has been responding to fire damage emergencies for years and we know that having an emergency escape plan in the event of a fire emergency can save your life and the lives of your loved ones.  Here are some tips for escaping a fire from the National Fire Protection Association (NFPA): 

• GO to your outside meeting place and stay there. Call the fire department. If someone is trapped in the building, notify the fire department.
• If you can’t get out of your apartment because of fire, smoke or a disability, STUFF wet towels or sheets around the door and vents to keep smoke out.
• CALL the fire department and tell them where you are.
• OPEN a window slightly and wave a bright cloth to signal your location. Be prepared to close the window if it makes the smoke condition worse.
• Fire department evacuation of a high-rise building can take a long time.
• Communicate with the fire department to monitor evacuation status.

If your high-rise apartment or commercial business experiences a fire damage emergency, SERVPRO of Downers Grove / Oak Brook can help.  Our technicians are on call 24 hours a day and have the advanced training and equipment to mitigate any fire damage.  Call us today at 630-573-4290.

Stay Warm and Safe this Winter

1/14/2021 (Permalink)

SERVPRO of Downers Grove / Oak Brook hope you stay warm and safe this winter.

During the winter months in the Chicagoland area the outside temperatures begin to drop, and we spend more time indoors.  With this being said, a warm cozy fireplace is often a place for families to gather to stay warm and cozy.  Here are a few heating safety tips from the National Fire Protection Association (NFPA) to prevent heating fires from happening.

Stay warm and safe this winter!

• Keep anything that can burn at least three-feet away from heating equipment, like the furnace, fireplace, wood stove or portable space heater.
• Have a three-foot “kid-free zone” around open fires and space heaters.
• Never use your oven to heat your home.
• Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
• Remember to turn portable heaters off when leaving the room or going to bed.
• Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
• Make sure the fireplace has a sturdy screen to stop sparks from flying into the room.
• Test smoke alarms at least once a month.

If you do experience any damage from a fire or smoke emergency, please call SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

Christmas Tree Safety Tips

12/17/2020 (Permalink)

Follow these Christmas tree safety tips to keep your family safe this holiday season.

The Holiday Season is here!  A big part of the season is choosing the perfect Christmas tree for your home.

As you deck the halls this holiday season, be fire smart.  A small fire that spreads to a Christmas tree can grow large very quickly.  Here are a few tips from the National Fire Protection Association (NFPA) to keep you and your Christmas tree safe this holiday season.

Picking the tree:

• Choose a tree with fresh, green needles that do not fall off when touched.

Placing the tree:

• Before placing the tree in the stand, cut 2” from the base of the trunk.
• Make sure the tree is at least three feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights.
• Make sure the tree is not blocking an exit.
• Add water to the tree stand. Be sure to add water daily.

Lighting the tree:

• Use lights that are listed by a qualified testing laboratory. Some lights are only for indoor or outdoor use.
• Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer’s instructions for number of light strands to connect.
• Never use lit candles to decorate the tree.
• Always turn off Christmas tree lights before leaving home or going to bed.

The team from SERVPRO of Downers Grove / Oak Brook hope that you have a happy, healthy and safe holiday season.  If you do have any questions about fire, soot or smoke damage please call us at (630)573-4290.

Keeping your Pets Safe from Fire

11/2/2020 (Permalink)

Follow these tips to keep your pets safe from fire in your home.

Pets are a big part of our lives; they are often considered part of our family.  We need to make sure that we keep our pets safe inside our homes.  According to the National Fire Protection Association (NFPA) pets and wild animals are responsible for starting 750 home fires each year.  The following are a few sources that your pet may have exposure to:

• Cooking equipment
• Fireplaces
• Chimneys
• Space heaters
• Lamps
• Bulbs
• Wiring
• Candles

Here are a few safety tips from NFPA to keep your pets safe in your home:

• Pets may bump into, turn on, or knock over cooking equipment so keep them away from stoves and countertops.
• Keep pets away from candles, lamps, and space heaters.
• Use a heat-tempered glass screen on a fireplace and keep it in place.
• Keep pets away from chimney’s outside vents.
• Create a “pet-free zone” of at least three feet away from the fireplace.
• Use battery-operated, flameless candles.
• Keep pets away from electrical cords that they might want to chew.
• Make sure your pets are included in your emergency evacuation plan.

SERVPRO of Downers Grove / Oak Brook will respond to any fire damage emergency 24 hours a day.  Call us today at 630-573-4290. 

Tips for Outdoor Grilling

9/9/2020 (Permalink)

Enjoy outdoor grilling with these safety tips.

As the warm days of summer begin to fade, there will be cooler fall days to still enjoy the taste of a meal cooked outside on the grill.  Here are some safety tips provided by the National Fire Protection Association to keep in mind when grilling:

General Grill Safety Tips:

• Propane and charcoal BBQ grills should only be used outdoors.
• The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
• Keep children and pets at least three feet away from the grill area.
• Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
• Never leave your grill unattended.
• Always make sure your gas grill lid is open before lighting it.

If you have a Charcoal Grill:

• There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as a fuel.
• If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire.
• Keep charcoal fluid out of the reach of children and away from heat sources.
• When you are finished grilling, let the coals completely cool before disposing in a metal container.

Please stay safe with your outdoor grilling with the help of these safety tips.  If you have any questions about Fire or Smoke damage, please contact SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

Tips for Candle Safety in your Home

4/23/2020 (Permalink)

Follow these tips when using candles in your home.

Candles may be pretty to look at and provide a great fragrance in your home, but they can also be a cause of a house fire.  According to the National Fire Protection Association, 3 out of every 5 candle fires start when things that can burn are placed too close to the candle.  Here are some tips that you should follow for candle safety:

• Blow out candles before leaving a room or going to bed
• Keep candles one foot away from anything that can burn
• Use a sturdy candle holder, that will not tip over easily
• Put candle holders on a sturdy and unclutter surface
• Light candles carefully, keep your hair and any loose clothing away from the flame
• Do not let the candle burn all the way to the bottom; put it out before it gets too close to the container or holder
• You should not light a candle if oxygen is used in the home
• During a power outage, use a flashlight or battery-operated lighting instead of a candle

Remember candles are an open flame which means they can easily ignite.  As an alternative, consider using flameless candles.

If you have any additional questions about fire or smoke damage, please feel free to contact SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Be Prepared for a Fire - Make a Fire Escape Plan

4/23/2020 (Permalink)

Keep your family safe in case of a fire - Have a fire escape plan in place.

SERVPRO of Downers Grove / Oak Brook knows that having a plan is the best way to prepare your family in case of a fire emergency.  It does not take a great deal of work, but it can be the difference in being able to protect your family.

Your plan should be simple and easy to follow.  Here are some suggestions from Ready.gov to help make a plan for your family in case of a fire:

• Involve your children when making the plan so that they are ready in case of a fire.
• Teach children not to hide from firefighters.
• Find two ways to get out of each room.
• Practice the plan so your children know what to do in case of a fire.
• Practice feeling your way out of the house in the dark.

Taking the time to come up with a plan is an important part of protecting your family in the event of a fire.

Home fires can happen at any time, but you can make sure that your family is ready in case it happens.  If you need additional resources, call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290 and we can help!

Extension Cord Safety Tips

3/11/2020 (Permalink)

Extension cords can be a fire hazard when used improperly.

An extension cord can come in handy from time to time to help you solve a temporary power issue, however they should not be used for a long-term solution.  Extension cord misuse can cause damage to your home or business.  According to the Electrical Safety Foundation International (ESFI) here are some tips to keep your extension cords safe:

•  Do not overload extension cords or allow them to run through water or snow on the ground.
• Do not substitute extension cords for permanent wiring.
• Do not run through walls, doorways, ceilings or floors.  If cord is covered, heat cannot escape, which may result in a fire hazard.
• Do not use an extension cord for more than one appliance.
• Make sure the extension cord or temporary power strip you use is rated for the products to be plugged in.
• Never use a cord that feels hot or is damaged in any way.  Touching even a single exposed strand can give you an electric shock or burn.
• Never use three-prong plugs with outlets that only have two slots for the plug. Do not cut off the ground pin to force a fit.  This defeats the purpose of a three-prong plug and could lead to an electrical shock.

Fire Damage?  Please call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Electrical Safety Tips

2/25/2020 (Permalink)

Be cautious with electricity.

Most of the things we do each day involve electricity.  From the time we get up in the morning by using the alarm clock to turning off the lights as we go to sleep, we use electricity repeatedly.  Electricity makes our lives easier, but we do need to keep safety in mind.

Here are some electrical safety tips from the National Fire Protection Association:

• Have all electrical work done by a qualified electrician.
• When you are buying or remodeling a home, have it inspected by a qualified private inspector or in accordance with local requirements.
• Only use one heat-producing appliance (such as a coffee maker, toaster, space heater, etc.) plugged into a receptacle outlet at a time.
• Major appliances (refrigerators, dryers, washers, stoves, air conditioners, microwave ovens, etc.) should be plugged directly into a wall receptacle outlet. Extension cords and plug strips should not be used.
• Use ground-fault circuit interrupters (GFCIs) to reduce the risk of shock. GFCIs shut off an electrical circuit when it becomes a shock hazard. They should be installed inside the home in bathrooms, kitchens, garages and basements.  
• Check electrical cords to make sure they are not running across doorways or under carpets. Extension cords are intended for temporary use.
• Use a light bulb with the right number of watts. There should be a sticker that indicates the right number of watts.

If you experience fire damage in your home or business, please contact SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Fire Restoration in Downers Grove

2/12/2020 (Permalink)

If you are in need of Fire Cleanup Services, SERVPRO of Downers Grove / Oak Brook can help!

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts.  SERVPRO of Downers Grove / Oak Brook have the specialized fire restoration training needed to restore your home to pre-fire condition.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same.  The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us.  Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage.  This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs.  To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water.  We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire.  We use a variety of cleaning techniques to restore your belongings to pre-fire condition.  We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition.  Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Have questions about Fire, Smoke or Soot Damage?  Call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Smoke Alarms - Fire Safety Tips

1/23/2020 (Permalink)

Smoke Alarms can save lives!

Smoke alarms save lives.  Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries.  If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out.  According to the National Fire Protection Association (NFPA) here is what you need to know about smoke alarms:

• A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area.  Install alarms on every level of the home. 
• Smoke alarms should be interconnected. When one sounds, they all sound. 
• Large homes may need extra smoke alarms.
• Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
• When a smoke alarm sounds, get outside and stay outside.
• Replace all smoke alarms in your home every 10 years.

If you have any additional questions about Fire Alarm Safety, please contact SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Fire Damage - Safety Tips

1/22/2019 (Permalink)

SERVPRO of Downers Grove / Oak Brook is always ready to help with any size Fire Damage. Call us today at (630) 573-4290.

What you can do until help arrives

After any fire damage situation, your primary focus should be safety:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Downers Grove / Oak Brook.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Have A Fire or Smoke Damage Emergency? 
Call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

The Importance of a Smoke Alarm

1/10/2019 (Permalink)

Keep your Smoke Alarms Working!

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In homes, smoke alarms should be in every bedroom, outside each sleeping area, and on every level, including the basement.  Extra smoke alarms may be needed in large homes.

Test smoke alarms monthly using the test button.  Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years.  Other alarms need batteries replaced every year, and the unit replaced every ten years.  If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately.  Never disable or remove the battery from an alarm.

Be sure your home has a fire emergency plan in place and conduct regular fire drills with your family. For more information on Emergency Preparedness, contact SERVPRO of Downers Grove / Oak Brook.

Have Questions About Fire or Smoke Damage? Call SERVPRO of Downers Grove / Oak Brook Today - (630) 573-4290.

Source: Residential Newsline Volume 15, Issue 2

Heating Safety Tips!

1/10/2019 (Permalink)

Stay warm & safe this winter!

Winter season is here and with it comes shorter days and lower temperatures.  No matter where you live, winter brings a change in the weather.  Many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves to help keep homes cozy.  

Did you know, heating equipment is a leading cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires cause an estimated $1 billion in direct property damage annually.  Keep the following safety tips in mind to help reduce your risk of a heating-related fire.  

• Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot “kid-free zone” around open fires and space heaters.
• Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container.  Keep the container a safe distance away from your home.  
• Remember to turn portable heaters off when leaving the room or going to bed.
• Test smoke alarms monthly.
• Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
• Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.

If your property does suffer from fire damage, contact SERVPRO of Downers Grove / Oak Brook – (630) 573-4290.

Source: Residential Newsline  Volume 15, Issue 1

Thanksgiving Cooking Safety Tips

11/20/2018 (Permalink)

Make cooking safely a priority this Holiday Season.

Thanksgiving Day is coming up soon and it is so important to celebrate with safety in mind.

According to the National Fire Protection Association, cooking is the main cause for home fires and injuries, with Thanksgiving being the peak day for cooking-related fires.  Here are some safety tips to help ensure you can enjoy a safe holiday.

• Never leave cooking food unattended–stay in the kitchen when frying, grilling or broiling food.
• Check food regularly while cooking and remain in the home while cooking. Use a timer as a reminder that the stove or oven is on.
• Keep the kids away from the cooking area.
• Keep anything flammable–pot holders, oven mitts, wooden utensils, paper or plastic bags away from the stove.
• Clean cooking surfaces on a regular basis to prevent grease buildup.
• Purchase a fire extinguisher to keep in the kitchen.
• Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.

SERVPRO of Downers Grove / Oak Brook wishes you a safe and happy holiday season.  We are available 24/7 in the event of a fire emergency.  Please call us at 630-573-4290.

Source: National Fire Protection Association

Fire Prevention Week

10/2/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook can help if you have Fire Damage.

Fire Prevention Week is observed each year during the week of October 9th in commemoration of the Great Chicago Fire, which began on October 8, 1871, and caused devastating damage. This horrific conflagration killed more than 250 people, left 100,000 homeless, destroyed more than 17,400 structures, and burned more than 2,000 acres of land.

Fire Prevention week for 2018 will be on October 7^th through October 13^th 2018 and this year’s campaign is, “Look. Listen. Learn. Be aware. Fire can happen anywhere,” works to educate people about three basic but essential steps to take to reduce the likelihood of having a fire––and how to escape safely in the event of one:

LOOK

Look for places that a fire can start. Take a good look around your home. Identify potential fire hazards and take care of them.

LISTEN

Listen for the sound of a smoke alarm.  You could have only minutes to escape safely once the smoke alarm sounds. Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet.

LEARN

Learn two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter.

Have Questions about Fire, Smoke, or Soot Damage?
Call - SERVPRO of Downers Grove / Oak Brook  630- 573-4290

Home Fire Safety Tips

8/9/2018 (Permalink)

Fire Safety Tips.

Did you know that if a fire starts in your home you may have as little as two minutes to escape? During a fire, early warning from a working smoke alarm plus a fire escape plan that has been practiced regularly can save lives.

Here are a few tips from the American Red Cross:

Tips for Fire Safety

• Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.

• Test smoke alarms every month. If they’re not working, change the batteries.

• Talk with all family members about a fire escape plan and practice the plan twice a year.

• If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

Have Questions about Fire, Smoke, or Soot Damage?
Call SERVPRO of Downers Grove / Oak Brook -  (630) 573-4290

Destroy Odors with DEODORIZATION

7/26/2018 (Permalink)

Call SERVPRO of Downers Grove / Oak Brook at 630-573-4290 to remove unwanted odors caused by smoke damage.

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems.

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO of Downers Grove / Oak Brook provides specialized services that can rid your home or business of offensive odors left by fire or smoke damage.  SERVPRO of Downers Grove / Oak Brook does not cover up lingering odors with a fragrance; we seek out and remove the sources of the odor.

If you or a customer suffer a fire damage or some other accident and require deodorization services, contact SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

Whether it’s fire, water, or mold damage, or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.”

Fireworks Safety Tips

6/14/2018 (Permalink)

Stay Safe! Follow these Fireworks safety tips.

The number of Americans planning to use backyard fireworks this Fourth of July is expected to hit an all-time high.  In preparation for holiday celebrations, The Consumer Products Safety Commission encourages consumers to review all safety tips before purchasing and using fireworks.

Fireworks are dangerous! 

Follow these safety tips when using fireworks: 

• Never allow young children to play with or ignite fireworks.
• Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
• Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
• Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
• Never try to re-light or pick up fireworks that have not ignited fully.
• Never point or throw fireworks at another person.
• Keep a bucket of water or a garden hose handy in case of fire or other mishap.
• Light fireworks one at a time, then move back quickly.
• Never carry fireworks in a pocket or shoot them off in metal or glass containers.
• After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
• Make sure fireworks are legal in your area before buying or using them.

The safest way to enjoy fireworks is to go see a display put on by the professionals. This allows you to enjoy the show with little worry of bodily harm or property damage. SERVPRO of Downers Grove / Oak Brook wants you to enjoy the festivities safely with family and friends.

If you are in need of our services please give us a call at 630-573-4290.

Grilling Safety Tips

6/12/2018 (Permalink)

Grilling Season has arrived - Please stay safe by following these tips!

Summer time is upon us and there’s nothing like outdoor grilling.   

Follow these tips provided by the National Fire Protection Association to make sure you are safe when grilling.

General grilling tips

• Propane and charcoal BBQ grills should only be used outdoors.
• The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
• Keep children and pets away from the grill area.
• Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
• Never leave your grill unattended.

Propane grills

Before you use your grill:

• Check the major connection points between the gas (propane) tank hose and the regulator and cylinder, and where the hose connects to the burners. Tighten if loose.
• Check the gas (propane) tank hose for the potential (gas) leaks. To do that:
  • Apply a light soap and water solution to the hose using a brush or spray bottle.
  • Turn the propane tank on. If there is a gas leak, the propane will release bubbles around the hose (big enough to see).
  • If there are no bubbles, your grill is safe to use.
• If there are bubbles, turn off the tank and check connections, then have your grill serviced by a professional before using it again.

When the grill is on:

• As you are cooking, if you smell gas, turn off the gas tank and burners.
• If the leak stops immediately, get the grill serviced by a professional before using it again.

Charcoal grills

• There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as a fuel.
• If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire.
• Keep charcoal fluid out of the reach of children and away from heat sources.
• When you are finished grilling, let the coals completely cool before disposing in a metal container.

It is important to remember these safety tips – and that you can count on SERVPRO of Downers Grove / Oak Brook if you need us – Call us at 630-573-4290.

Carbon Monoxide: Beware!

3/1/2018 (Permalink)

Carbon Monoxide can be a silent killer.

You can’t see or smell carbon monoxide, but at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas, created when fuels, like gasoline, wood, coal, natural gas and propane burn incompletely.

According to the Center for Disease Control and Prevention (CDC), each year more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups— including unborn babies, infants, and people with chronic heart disease, anemia, or respiratory problems— being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages.

Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips, provided by the United States Fire Administration.

• Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year.
• Open the damper for proper ventilation before using a fireplace. Never use your oven or stovetop to heat your home.
• Make sure all fuel-burning vented equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
• If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even if garage doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice, or other materials.
• Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
• Only use barbecue grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
• Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home.

Have Questions About Fire or Smoke Damage? Call SERVPRO of Downers Grove / Oak Brook Today – (630) 573-4290

Hoarding & Fire Safety

2/27/2018 (Permalink)

Firefighters cannot move swiftly through a home filled with clutter.

According to NFPA, many fire departments are experiencing serious fires, injuries, and deaths as the result of compulsive hoarding behavior.

What is hoarding?
Hoarding is defined as collecting or keeping large amounts of various items in the home due to strong urges to save them or distress experienced when discarding them. Many rooms in the home are so filled with possessions that residents can no longer use the rooms as designed. The home is so overloaded with things that everyday living is compromised.

Why do people become hoarders?
Hoarding is a mental disorder that can be genetic in nature, triggered by traumatic events, or a symptom of another disorder, such as depression, obsessive compulsive disorder, or dementia. Studies have found that hoarding usually begins in early adolescence and gets worse as a person ages. It is more common among older adults.

Why is hoarding an issue for the fire service?

• Hoarding can be a fire hazard. Many occupants die in fires in these homes. Often, blocked exits prevent escape from the home. In addition, many people who are hoarding are injured when they trip over things or when materials fall on them.
• Responding firefighters can be put at risk due to obstructed exits, falling objects, and excessive fire loading that can lead to collapse. Hoarding makes fighting fires and searching for occupants far more difficult.
• Those living adjacent to an occupied structure can be quickly affected when a fire occurs, due to excessive smoke and fire conditions.

SERVPRO of Downers Grove / Oak Brook has experience with cleaning hoarding homes.  If a family member is struggling and you need assistance, please call our office at 630-573-4290. We will be happy to assist you in making your home a safe place.

Fire Damage? Call the SERVPRO Cleanup Team!

2/22/2018 (Permalink)

Call SERVPRO of Downers Grove / Oak Brook to help with any Fire Damage.

Mitigation requires quick action. The faster SERVPRO of Downers Grove / Oak Brook arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results—including lower claim costs. Within four hours of loss notification, a SERVPRO Professional will be on-site to help ensure a fire damage is handled by utilizing the following services.

Structural Cleaning:

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. We will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your structure.

Contents Cleaning:

All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally, SERVPRO can provide an inventory list of all “to be claimed” items.

Deodorization:

SERVPRO provides specialized services that rid your home or place of business of offensive odors left by fire or smoke damage. We do not merely cover up lingering odors with a fragrance; we seek out the sources of the odor and remove them.

If you experience Fire damage please call SERVPRO of Downers Grove / Oak Brook at 630-573-4290

Kitchen Cooking - Stay Safe!

2/20/2018 (Permalink)

Cooking Fires can cause damage to your home.

According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent cooking fires.

• Be on alert! If you are sleepy or have consumed alcohol don’t use the stove or stovetop.
• Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
• If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
• Keep anything that can catch fire—oven mitts, wooden utensils, food packaging, towels, or curtains—away from the stovetop
• For an oven fire, turn off the heat and keep the door closed.
• If you try to fight the fire, be sure others are getting out and you have a clear way out.
• Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

• Just get out! When you leave, close the door behind you to help contain the fire.
• Call 9-1-1 or the local emergency number after you leave.

Source: National Fire Protection Association

If you home is damaged by a Fire – Please call SERVPRO of Downers Grove / Oak Brook at 630-573-4290

Christmas Tree Safety

11/29/2017 (Permalink)

Fire Safety Tips for your Christmas Tree

Although Christmas tree fires are not common, when they do occur, they are more likely to be serious. Carefully decorating your home can help make your holidays safer.

Picking the tree

• Choose a tree with fresh, green needles that do not fall off when touched.

Placing the tree

• Before placing the tree in the stand, cut 2" from the base of the trunk.
• Make sure the tree is at least three feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights.
• Make sure the tree is not blocking an exit.
• Add water to the tree stand. Be sure to add water daily.

Lighting the tree

• Use lights that have the label of an independent testing laboratory. Some lights are only for indoor or outdoor use.
• Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer's instructions for number of light strands to connect. 
• Never use lit candles to decorate the tree.
• Always turn off Christmas tree lights before leaving home or going to bed.

After Christmas

• Get rid of the tree after Christmas. Dried-out trees are a fire danger and should not be left in the home or garage, or placed outside against the home. Check with your local community to find a recycling program. Bring outdoor electrical lights inside after the holidays to prevent hazards and make them last longer.

Have Questions about Fire, Smoke, or Soot Damage?
Call SERVPRO of Downers Grove / Oak Brook -  (630) 573-4290

Source:

http://www.nfpa.org/Public-Education/By-topic/Seasonal-fires/Winter-holiday-safety/Christmas-tree-fires

Don't forget to change the batteries in your smoke detectors

11/28/2017 (Permalink)

Make sure to change your batteries in your smoke detectors.

In the beginning of November, we experienced Daylight Savings time which is referred to as "Fall Back" and changed our clocks.  Did you remember to change the batteries in your smoke detectors? Keeping the batteries fresh in your home's smoke detectors is very important in preventing fires, fire damage, and smoke damage to your home.  Please take the time to download the proper instruction manual and/or online tutorial for you individual smoke and carbon monoxide detectors in your home. Most smoke detectors take 9 volt batteries, but that can vary from detector to detector.  Many firemen say keeping the batteries fresh in your home's smoke detectors and regularly checking them to make sure they are working properly are the most important thing you can do to help keep you and your family safe from a fire.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (630) 573-4290

What Is Soot And Why Does It Form After Fire Damage?

10/24/2017 (Permalink)

Fireplaces can cause Smoke & Soot Damage to your home.

Clean Up from Fire & Smoke Damage Calls for Professional Help

Dealing with soot is one of the most time-consuming parts of fire damage restoration. Residue quickly settles on all kinds of surfaces after a fire, and the cleanup is a genuine struggle for homeowners who are dealing with the aftermath of a blaze. However, what is soot, and why does it form after the fire?

Soot is the fine brown or black powder that clings to and discolors surfaces in the home after fire damage. Soot is what gives items that charred and blackened look. Smoke is a by-product of the incomplete combustion of materials; as wood, paper, plastic and other materials burn during a house fire, they produce residues and release particles into the atmosphere. 
 
The composition of soot makes it slightly sticky, which means it clings to surfaces and is difficult to remove. A smoke-damaged house does not feel like a home, SERVPRO will help with fire damage cleanup and restore your home “Like it never even happened.” 
  
Our highly trained technicians arrive ready to thoroughly assess your property and devise the best cleaning plan for you. We advise you on which items are salvageable from soot damage and which are not. 

  
If your home has soot, smoke and fire damage call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Campfire Safety Tips

10/24/2017 (Permalink)

These campfire safety tips could save someone's life!

Campfires can be a lot of fun, whether they are in the backyard or a remote wilderness area. However, anytime there is a fire, there is a risk of fire damage. With a campfire, the two primary concerns are falling into the fire and the fire escaping and burning the surrounding area. The good news is that there are a few simple things that can help you and your family to stay safe around the fire.

Before building a fire, you should make sure that it is safe and permissible to build the fire. Though there are a number of factors to consider, a general rule is that campfires should not be built when wind speeds are above 15 mph. Campfires are at lower risk of spreading when it is raining, the ground is wet or the temperature is low. In severely dry conditions, governmental authorities may ban all burning. A quick call to a park ranger, fire department or the police should help you to determine if there is a burning ban.

Tripping and falling into the fire is one of the most serious risks of a campfire, especially when children are present. Before building the fire, the area around the fire should be cleared of logs, large rocks and anything else that may cause a person to trip. Parents should closely watch children and forbid them from running or playing near the fire. A 10-foot circle around the fire should be cleared of any flammable objects, including vegetation. Fires should only be built in fire rings that are on level surfaces to decrease the chances of injury or the fire spreading.

It is important that you make certain that the campfire is fully extinguished before leaving the fire or going to sleep. Large chunks of wood will burn for a long period of time and should not be added to the fire late at night. When putting the fire out, you should knock the wood down flat on the ground. Water should be poured over the fire and the coals and wood turned on the wet ground to extinguish both sides. Only after the fire is cool to the touch is it safe to be left alone.

Whether it’s a campfire or a home furnace fire, a little bit of fire damage prevention can help to ensure a safe experience.  The fire damage experts here at SERVPRO of Downers Grove / Oak Brook are ready to help if your home or other structure is damaged by fire.

Give us a call at (630) 573-4290.

10 Key Fire Safety Tips

8/22/2017 (Permalink)

10 Key Fire Safety Tips

10 Key Fire Safety Tips

Though some fires are unavoidable acts of nature or unpredictable accidents, many fires in the home and workplace are avoidable. The following tips, courtesy of the NFPA, can help reduce the likelihood of a fire in your business or home

1. Watch your cooking - Stay in the kitchen if you are frying, grilling or broiling food. Never allow young children around the stove or oven, especially if they are not closely attended.
2. Give space heaters space - Keep space heaters at least three feet from anything that can burn.
3. Smoke outside - If you must smoke inside, have a sturdy, deep ashtray. Never smoke in bed.
4. Keep matches and lighters out of reach - Keep matches and lighters in high cabinets, preferably under a child lock.
5. Inspect electrical cords - Replace cords that are cracked, damaged, have broken plugs or have loose connections.
6. Be careful when using candles - Keep candles at least one foot from anything that can burn. Blow them out before you leave the room or go to sleep.
7. Have a fire escape plan - Make a fire escape plan and practice it at least twice a year.
8. Install smoke alarms - Install alarms on every level of your office or home and inside bedrooms. Interconnect them so they all sound at once.
9. Test smoke alarms - Test alarms once per month. Replace batteries once per year or as needed.
10. Install sprinklers - Sprinklers can help maintain and sometimes even extinguish fires, giving your local fire department a better chance of saving your property.

Downers Grove / Oak Brook Smoke and Soot Cleanup

6/20/2017 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Downers Grove / Oak Brook Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Downers Grove / Oak Brook will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 630-573-4290