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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Water Heater Maintenance Tips

5/2/2022 (Permalink)

Grey Water Heater SERVPRO of Downers Grove / Oak Brook responds to water damage emergencies 24-hours a day.

Springtime is a great time to check on your water heater.  Water damage can happen quickly, and it is important to make sure that it is in good working condition.

Here are some tips to inspect and maintain your water heater from the Insurance Institute of Business and Home Safety (IBHS): 

  • Inspect your anode rod every two years, or every year once the warranty has expired, to determine if it needs to be replaced.
  • Flush water heater tanks every six months to remove sediment by attaching a garden hose to the valve at the base. For safety, first turn off the power and run hot water until it is cool.
  • Get an annual inspection from a plumbing professional including the shut-off valve and all piping. Signs of broken valves and loose or wet joints and rust are a sign that more severe damage is coming.

If you experience water damage, SERVPRO of Downers Grove / Oak Brook has a team of highly trained professionals to help 24-hours a day.  Please contact us at 630-573-4290.

Big or Small Disaster - SERVPRO Offers 24-Hour Service

4/28/2022 (Permalink)

Road with fast lights and a sunrise in the background. SERVPRO of Downers Grove / Oak Brook can respond to your disaster 24-hours a day.

When disaster strikes your home or business, SERVPRO of Downers Grove / Oak Brook will respond quickly to bring you the help you need.  We are a trusted leader in the restoration industry serving the Chicagoland area.  We provide 24-hour emergency services including Water Damage Restoration, Fire Damage Restoration, and Mold Remediation for both residential and commercial properties.  Our highly trained technicians have the training, specialized equipment, and expertise to handle your restoration and cleaning needs.  We are a locally owned and operated business that is proud to serve the Chicagoland area. 

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

SERVPRO of Downers Grove / Oak Brook is close by and ready to respond to your cleaning or restoration needs.  Call us at 630-573-4290.

Generator Safety Tips

4/14/2022 (Permalink)

Black storm clouds with white lightning strikes. Follow these tips to stay safe during a power outage.

Springtime in the Midwest can bring rain, wind, and storms.  Downed utility lines, power company blackouts, heavy winds, or thunderstorms can all lead to power outages.  Portable generators offer a temporary solution. Here are some tips from the National Fire Protection Association (NFPA) about generator safety:

  • Generators should be used in well ventilated locations outside at least 5 feet away from all doors, windows, and vent openings. Measure the 5-foot distance from the generator exhaust system to the building.
  • Never use a generator in an attached garage, even with the door open.
  • Place generators so that exhaust fumes can’t enter the home through windows, doors, or other openings in the building. The exhaust must be directed away from the building.
  • Make sure to install carbon monoxide (CO) alarms in your home. Follow manufacturer’s instructions for correct placement and mounting height.
  • Turn off generators and let them cool down before refueling. Never refuel a generator while it is hot.
  • Store fuel for the generator in a container that is intended for the purpose and is correctly labeled as such. Store the containers outside of living areas.

SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians available 24-hours a day to handle any fire damage emergency.  Call us at 630-573-4290.

Know the Signs of a Tornado

4/14/2022 (Permalink)

Upside down car in a river and damaged homes in the background. SERVPRO of Downers Grove / Oak Brook can help with storm damage restoration.

Tornadoes often accompany thunderstorms. When there are thunderstorms in your area, being prepared can help you stay safe from the storm.

Here are a few tips from the Centers for Disease Control and Prevention (CDC) to be prepared for a tornado:

Know the signs of a tornado

Some tornadoes strike quickly without time for a tornado warning, so it is important to know the signs of a tornado.

Signs that a tornado may be approaching include the following:

  • Rotating funnel-shaped cloud
  • Approaching cloud of debris
  • Dark or green-colored sky
  • Large, dark, low-lying cloud
  • Large hail
  • Loud roar that sounds like a freight train

If you notice any of these signs take cover immediately.

Identify the safest place to take shelter

Although there is no completely safe place during a tornado, some locations are safer than others. Safe places include a storm cellar, a basement, or an inside room without windows on the lowest floor (such as a bathroom, closet, or center hallway).

If you have suffered storm damage caused by a tornado or a powerful thunderstorm, SERVPRO of Downers Grove / Oak Brook can help, call us at 630-573-4290.

Water Damage Cleanup Tips

4/11/2022 (Permalink)

Black & orange water droplet with a SERVPRO house logo underneath it. SERVPRO of Downers Grove / Oak Brook can handle your water damage emergency.

Water damage can occur at any time. SERVPRO of Downers Grove / Oak Brook wants commercial and residential property owners to know that water damage in commercial buildings and residences can not only be unsanitary, but it can also be dangerous as items that are not thoroughly dried out can cause mold. Here are some tips from the American Red Cross to follow in the event of water damage to your business or home:

  • Pump out flooded basements gradually (about one-third of the water per day) to avoid structural damage.
  • Bring all soft items outside if possible – sunlight and wind will help them dry faster
  • Throw out items that have absorbed water and cannot be cleaned or disinfected
  • Remove all drywall and insulation that has been in contact with floodwaters
  • Consider removing vinyl floor coverings and tile to allow the substructures beneath or behind them to dry
  • Keep the windows open and run fans – or keep them shut and run dehumidifiers to pull moisture out of wood floors and subfloors, beams, doors, etc.

If you experience water damage in your home or business, SERVPRO of Downers Grove / Oak Brook wants to help. Our highly trained water restoration technicians are available 24-hours a day. Call us at 630-573-4290 to find out about our cleanup and restoration services.

Be Ready for the Wind

4/11/2022 (Permalink)

Farm field with dark storm clouds in the background. SERVPRO of Downers Grove / Oak Brook can handle your storm damage emergency.

Spring weather in the Midwest can bring thunderstorms and high winds into our area quickly.  It is important to be aware of the dangers that are associated with them.  The National Oceanic and Atmospheric Administration offer some information about wind warnings, watches, and advisories:

High Wind Warning: Take Action! Sustained, strong winds with even stronger gusts are happening. Seek shelter. If you are driving, keep both hands on the wheel.

High Wind Watch: Be Prepared! Sustained, strong winds are possible. Secure loose items and adjust plans as necessary so you are not caught outside.

Wind Advisory: Take Action! Strong winds are occurring but are not so strong to warrant a High Wind Warning. Objects outdoors should be secured, and caution should be taken if driving.  

Severe Thunderstorm Warning: Take Action! A thunderstorm is happening or is imminent in the warning area. Severe thunderstorms have 58 miles per hour wind gusts and/or hail one inch or larger. Seek shelter inside a sturdy building.

Preparing for High Winds

  • Remove any dead trees or overhanging branches near structures
  • Remove loose objects outdoors, on patios, roofs, or balconies that could blow away
  • Shutter windows securely and brace outside doors
  • Bring in unsecured objects from outside and secure things that could blow away and cause damage or injury

Call Us!

When your home or commercial business needs storm damage restoration services, SERVPRO of Downers Grove / Oak Brook has a team of highly trained storm damage specialists available 24-hours a day to help.  Call us today at 630-573-4290.

Commercial Fire Damage Cleanup

3/22/2022 (Permalink)

Two SERVPRO employees wiping soot off of a ceiling in an office. SERVPRO of Downers Grove / Oak Brook will respond to your fire damage emergency.

SERVPRO of Downers Grove / Oak Brook has the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

We provide:

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Fire and Water Restoration Industry with over 1950 Franchises
  • Highly Trained Fire and Water Damage Restoration Specialists

We have a wide range of experienced technicians:

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

When your business has been damaged by fire, SERVPRO of Downers Grove / Oak Brook has a team of commercial fire restoration technicians ready to respond 24-hours a day. Call us at 630-573-4290.

Deep Cleaning for your Commercial Property

3/22/2022 (Permalink)

Silver elevator doors in an office hallway. SERVPRO of Downers Grove / Oak Brook can deep clean your commercial property.

As people return to work in their office buildings, this is a good time for building owners to make sure their work environment is clean and ready to welcome employees back.

SERVPRO of Downers Grove / Oak Brook offers a full range of deep cleaning services to keep your properties looking and showing their best. We can send in a team to deep clean and deodorize your property quickly and efficiently.

Commercial Cleaning Services

  • Air Ducts and Heating, Ventilation, Air Conditioning (HVAC)
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

We have many years of experience working in all kinds of business settings and buildings:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

When your commercial property needs a deep cleaning, count on SERVPRO of Downers Grove / Oak Brook to help. You can reach us at 630-573-4290.

Small to Large Water Damage - Count on SERVPRO

3/15/2022 (Permalink)

Two cardboard moving boxes with an orange and green background. SERVPRO of Downers Grove / Oak Brook can handle any size water damage emergency.

When a home appliance leaks or a large water damage event happens at your business, you can count on SERVPRO of Downers Grove / Oak Brook to help.  Water can travel fast, and it can seep into floors and walls without being noticed.

When SERVPRO arrives to help you after a water damage, our team brings several devices, such as moisture meters, measuring tools, drying equipment, and a lot of experience. These pieces of equipment in the hands of trained staff can help you recover quickly, with no surprises afterward.

Move-Outs/Pack-Outs

If your home or business requires extensive restoration or cleaning, SERVPRO of Downers Grove / Oak Brook can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including the following:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

When your home or business needs move-out and pack-out services, SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 630-573-4290. 

Storm Season is Approaching

3/15/2022 (Permalink)

Black road with a dark sky and white lightning in the background. SERVPRO of Downers Grove / Oak Brook will respond to your storm damage emergency.

The weather in the Midwest can change quickly and bring powerful storms into our area.  Here are a few tips from the Center for Disease Control and Prevention (CDC) to prepare for storm season:

Tornadoes often accompany thunderstorms. Pay close attention to changing weather conditions when there is a severe thunderstorm watch or warning.

  • A severe thunderstorm watch means severe thunderstorms are possible in your area.
  • A severe thunderstorm warning means severe thunderstorms are occurring in your area.

Know the difference between a tornado watch and a tornado warning

Tornado watch

A tornado watch means that a tornado is possible. A tornado watch is issued when weather conditions favor the formation of tornadoes.

During a tornado watch, you should

  • Stay tuned to local radio and TV stations, or your mobile phone for further weather information.
  • Watch the weather and be prepared to take shelter immediately if conditions worsen.

Tornado warning

A tornado warning means that a tornado has been sighted or indicated by weather radar. You should immediately take shelter during a tornado warning.

When your home or commercial business needs storm restoration services, SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians that can respond 24-hours a day, call us at 630-573-4290.

SERVPRO - Count on us to Help

3/10/2022 (Permalink)

A green SERVPRO machine with two employees around it. Count on SERVPRO of Downers Grove / Oak Brook to help with all of your restoration needs.

A storm, flood or plumbing problem can leave your home or business with extensive water damage.  Immediate action is necessary to mitigate the damage.  SERVPRO of Downers Grove / Oak Brook specialize in repairing and restoring your property. 

  • Highly Trained Restoration Specialists

We specialize in water damage restoration, with training focused on restoring salvageable items, accelerating drying time with documenting the entire restoration process.

  • Customer Care

We have years of experience in the cleanup and restoration industry.  We care about you and your property and want to help you get back to normal after you have water damage to your home or business.

  • # 1 in the Cleanup and Restoration Industry

We’ve earned the reputation as a trusted leader in the restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.

  • Easier Insurance Claims Process

We will help you navigate the insurance process and coordinate the necessary paperwork for a quicker, easier experience.

SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians that are available 24-hours a day to help with all of your restoration needs.  Please contact us at 630-573-4290.

Tips to Stay Safe around the Pool

3/10/2022 (Permalink)

Pool and hot tub with a house in the background. We respond to fire damage emergencies 24-hours a day.

Springtime in the Midwest brings thoughts of warmer weather and outdoor activities.  As we start to dream of floating in the pool or sitting in the hot tub, we also need the be aware of electrical hazards while enjoying the water.  Here are some tips from the National Fire Protection Association on how to stay safe around swimming pools, hot tubs and spas.

  • If you are putting in a new pool, hot tub, or spa, be sure the wiring is performed by an electrician experienced in the special safety requirements for these types of installations.
  • Outdoor receptacles must have covers that keep them dry even when appliances are plugged into them.
  • Ground-fault circuit interrupters (GFCIs) are special devices designed to protect against electric shock and electrocution. They are required for most pool, spa, or hot tub equipment. They may be in the form of an outlet or a circuit breaker.
  • Electrical appliances, equipment, and cords should be kept at least 6 feet away from the water. When possible, use battery operated appliances and equipment, such as televisions, radios, and stereos.
  • Avoid handling electrical devices when you are wet.
  • Do not swim during a thunderstorm.
  • Have a qualified electrician show you how to turn off all power in case of an emergency.

If you experience fire damage, SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians that can respond 24-hours a day, call us at 630-573-4290.

Water Damage Restoration for your Business

3/7/2022 (Permalink)

Green SERVPRO truck and employees outside of a building. SERVPRO of Downers Grove / Oak Brook will respond to your water damage emergency.

Water damage to your industrial or commercial property can be particularly devastating. Not only is there the damage itself that needs to be repaired quickly, but there’s the disruption of your service to customers and employees.

SERVPRO of Downers Grove / Oak Brook professionals are prepared to evaluate your water-damaged property. We want to help you understand the severity of the water damage to your commercial property so that you’re able to make the best decisions on moving forward with the restoration process. Whether you’re dealing with minor water damage to your commercial property or a large-loss event, we can develop a restoration plan to help ensure your property is clean, dry and restored to its pre-damaged condition.

Our team of professionals will assess the water damage to your property. Then we’ll help you understand the severity of the damage so you’re able to make the best decisions for the restoration of your business. We use only the most advanced equipment to detect hidden moisture and extract standing water.

If your business experiences a water damage emergency, you can count on SERVPRO of Downers Grove / Oak Brook to respond 24-hours a day, call us at 630-573-4290.

Mold Problem - SERVPRO can Help

3/7/2022 (Permalink)

Close up of mold with a white background. SERVPRO of Downers Grove / Oak Brook can help if you discover mold.

A musty smell is often the first sign of a mold problem.  SERVPRO of Downers Grove / Oak Brook will respond quickly and work fast to manage the situation.

If you discover mold in your home or business, here are a few facts from our website to consider:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Downers Grove / Oak Brook for mold remediation services.

What Not to Do

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

If you suspect that your home or business has a mold problem, SERVPRO of Downers Grove / Oak Brook has the training, equipment, and expertise to handle the situation.  Call us at 630-573-4290.

Fireplace Safety Tips

2/28/2022 (Permalink)

Stone fireplace with a big fire burning. We respond to fire damage emergencies 24-hours a day.

There is nothing like warming up by a fire in the fireplace, but a dirty chimney can cause a house fire.  Creosote is a black or brown residue that can build up over time and could cause a fire.  It is important to make sure that your chimney is clean and safe for a fire. 

Follow these tips from the Federal Emergency Management Agency for preventing creosote buildup that can cause chimney fires:

Limited air supply and unseasoned wood encourage the buildup of creosote. To avoid that buildupdo not restrict the air supply by:

  • Closing the glass doors
  • Not opening the damper wide enough
  • The longer the smoke is in the flue, the more likely it is that creosote will form
  • Do not burn unseasoned wood

Fireplace Safety

  • Keep a glass or metal screen in front of the fireplace to prevent embers or sparks from jumping out
  • Do not burn paper in your fireplace
  • Put ashes in a metal container with a lid, outside, at least three feet from your home
  • Put the fire out before you go to sleep or leave your home

SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians ready to respond to a fire damage emergency 24-hours a day.  Call us at 630-573-4290.

Stay Safe after a Flood

2/28/2022 (Permalink)

Flooded area with a big tree in the middle. We are available 24-hours a day to respond to storm or flood damage.

Heavy rain caused by thunderstorms and melting snow can lead to flooding at your home or business.  It is important to be prepared for unpredictable weather.

Here are a few tips from Ready.gov to stay safe after a flood:

  • Return home only when authorities say it is safe
  • Avoid driving except in emergencies
  • Wear heavy work gloves, protective clothing, and boots during clean up and use appropriate face coverings or masks if cleaning mold or other debris
  • Be aware that snakes or other animals may be in your house
  • Be aware of the risk of electrocution. Do not touch electrical equipment if it is wet or if you are standing in water. Turn off the electricity to prevent shock if it is safe to do so.
  • Avoid wading in floodwater as it can be contaminated or charged with electricity from downed power lines
  • Use a generator or other gasoline-powered machinery ONLY outdoors and away from windows

SERVPRO of Downers Grove / Oak Brook can respond immediately to storm and flooding conditions.  We are available 24 hours a day – Call us today at 630-573-4290.

Keep your Animals Safe from Winter Weather

2/7/2022 (Permalink)

Brown dog playing in the snow. If you experience winter storm damage, SERVPRO of Downers Grove / Oak Brook is available 24-hours a day.

The snow is falling in the Chicagoland area, and more is on the way.  The snow can be a pretty sight, but it can also cause dangerous cold and icy conditions for many of us.  In addition to our safety, we also must think about the safety of our animals. 

Here are some tips from the American Red Cross to protect your animals during a winter storm:

  • Bring your companion animals indoors. 
  • Create a place where your other animals can be comfortable in severe winter weather. Horses and livestock should have a shelter where they can be protected from wind, snow, ice, and rain. Grazing animals should have access to a protected supply of food and non-frozen water.
  • Be aware of the potential for flooding when snow and ice melt and be sure that your animals have access to high ground that is not impeded by fencing or other barriers. You may not be able to get to them in time to relocate them in the event of flooding. 
  • Install snow fences in rural areas to reduce drifting snow on roads and paths, which could block access to homes, barns, and animals' feed and water.

If you experience a storm damage emergency, SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians that are available 24-hours a day.  Please call us at 630-573-4290.

Safety Tips for your Microwave

2/7/2022 (Permalink)

Kitchen with a microwave in a blue island with wood floors. SERVPRO of Downers Grove / Oak Brook provides 24-hour service for any fire damage emergency.

The microwave oven is a great kitchen appliance that provides a quick and easy way to reheat a meal or warm up a cup of coffee.  It is always important to follow a few tips to prevent burns or a possible fire.

Here are some microwave safety tips from the National Fire Protection Association: 

  • Purchase a microwave oven that is listed by a qualified testing laboratory. Make sure to complete and return the product registration card. This way, the manufacturer can reach you if there is a recall on the product.
  • Plug the microwave oven directly into the wall outlet — never use an extension cord
  • Make sure the microwave oven is at a safe height, within easy reach of all users
  • Open food slowly, away from the face. Hot steam or the food itself can cause burns.
  • Food heats unevenly in microwave ovens. Stir and test before eating or giving to children.
  • Never heat a baby bottle in the microwave. Since a microwave oven heats unevenly, it can create hot pockets, leading to burns.

If you experience fire or smoke damage, SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians available 24-hours a day to assist you.  Please call us at 630-573-4290.

Biohazard Contamination Tips to Stay Safe

2/2/2022 (Permalink)

SERVPRO employee wearing PPE and wiping a table. SERVPRO of Downers Grove / Oak Brook is trained to safely remove biohazards.

Biohazard contaminants should be considered very dangerous as they can pose a serious health risk. Sewer backups and flood water are two common biohazard scenarios that can affect homes and businesses. SERVPRO of Downers Grove / Oak Brook has the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination.

Here are a few tips from our website that can help while you are waiting for help to arrive:

What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place. Hang leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

When your home or business needs biohazard remediation services, SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 630-573-4290.

SERVPRO - Commercial Restoration Specialists

2/2/2022 (Permalink)

Ariel view of green SERVPRO trucks in a parking lot of a mall. SERVPRO of Downers Grove / Oak Brook can handle your commercial restoration project.

When you need a restoration team to tackle a large project or to help get your business back up and running, SERVPRO of Downers Grove / Oak Brook is among the best that SERVPRO offers.  We handle small residential projects, as well as large industrial and commercial projects.

Large Loss Commercial Specialists

There are certain distinctions within the SERVPRO organization regarding commercial and large loss projects and SERVPRO of Downers Grove / Oak Brook is proud to be listed among an elite group.  Not only are we a member of the Disaster Recovery Team but we also earned the distinction of being named an Extreme Response Team member.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm and Major Events
  • Disaster Recovery Team

No Job Is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are pre-qualified and strategically positioned throughout the United States to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. 

SERVPRO of Downers Grove / Oak Brook is available 24 hours a day to restore your commercial property and get you back to business. We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage.  Call us at 630-573-4290.

SERVPRO - Named to Franchise 500 List, #1 in Restoration Category

1/13/2022 (Permalink)

A black and blue badge with the words franchise 500 2022 with a green background. SERVPRO has done it again.

SERVPRO is proud to announce it has been recognized again as one of the best overall franchise opportunities by Entrepreneur magazine’s 2022 Franchise 500, the industry’s most comprehensive franchise ranking. Evaluated on categories such as growth, financial strength and stability, and brand power, SERVPRO was named the #8 overall franchise system, and #1 in the cleaning and restoration industry for the 19th consecutive year.

“SERVPRO is built on the foundation of outstanding customer service, industry-leading training and the success of following a proven system,” said SERVPRO CEO Rick Isaacson. “On behalf of the more than 1,900 SERVPRO franchises across the U.S. and Canada, we are honored by this recognition. 

“The SERVPRO brand and its franchisees share a strong partnership, working together to set and achieve goals which have allowed us to grow each year for more than half a century despite the challenges many businesses have faced, especially over the past 18-24 months.”

SERVPRO franchise owners pride themselves on being “ready for whatever happens,” Isaacson said, which helped the company jump two spots from its #10 ranking in 2021.

SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians on call and ready to assist you 24-hours a day.  Call us today at 630-573-4290.

Trauma & Crime Scene Cleanup - SERVPRO can Help

1/13/2022 (Permalink)

Yellow caution tape with police lights in the background. SERVPRO of Downers Grove / Oak Brook is available 24-hours a day to help.

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other biohazard contaminants that can cause health effects. SERVPRO of Downers Grove / Oak Brook will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

Crime Scene Residues

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained Professionals clean, disinfect and deodorize the structure.

Illegal Drug - "Meth" Labs

Many of the chemicals used in the production of illegal drugs such as "meth" are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces. 

SERVPRO of Downers Grove / Oak Brook can clean and restore trauma and crime scenes 24-hours a day.  Call us at 630-573-4290.

Protect your Home from Water Damage

1/6/2022 (Permalink)

Snowy farm land with a snow covered house in the background. SERVPRO of Downers Grove / Oak Brook can respond to your water damage emergency.

In the Midwest, the cold wet weather can cause damage to the exterior of our homes. Taking a few steps before the cold weather arrives can help protect it from the harsh elements. 

Here are some tips for protecting your home from water seepage from the Insurance Information Institute: 

  • Caulk and seal windows to guard against water seepage.
  • Inspect your roof for missing, damaged and aging shingles and make necessary repairs.
  • Check your downspouts. Remove debris that may have accumulated in downspouts and rain gutters. Position downspouts so that they direct water away from the house.
  • Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house. Turn off and drain outside faucets to protect against frozen pipes.
  • Install gutter guards to prevent gutter clogs and keep water flowing away from the house instead of accumulating on the roof.

If you need help with any water damage emergency, SERVPRO of Downers Grove / Oak Brook has a team of water damage technicians on call 24-hours a day to assist you.  Call us at 630-573-4290.

Water Damage at Work? Call SERVPRO

1/6/2022 (Permalink)

Office breakroom with a green plant and white tables in the background. You can count on SERVPRO of Downers Grove / Oak Brook to handle your commercial restoration needs.

A small leak was detected in the kitchen of our office. Luckily, the maintenance staff was able to repair the leaky pipe quickly with no damage to the kitchen area. In a commercial office space, there are several places that water leaks can go unnoticed and could result in an expensive water damage event.

Here are some tips from the Environmental Protection Agency on ways to minimize water damage in the workplace:

  • If you see a leak – in the restroom, pantry, or outdoors, report it to your maintenance staff
  • Put up signs in restrooms and pantries to encourage everyone to look for leaks and report problems. Include information on who they should contact. 
  • Spread the word about saving water to all tenants, as well as cleaning, housekeeping, maintenance, and landscaping staff

SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians that can respond to a commercial water damage emergency 24-hours a day. Call us today at 630-573-4290.

Safety Tips for Cooking with Oil

1/4/2022 (Permalink)

Deep fryer with hot oil and an orange SERVPRO logo. We respond to fire damage emergencies 24-hours a day.

Deep fry day is a favorite day in our household.  This is a day that we deep fry all types of food.  We start in the morning with homemade doughnuts and end the day with deep-fried twinkies.  Safety is always on our mind as we work with the hot oil in the Kitchen.  Here are some cooking safety tips from the National Fire Protection Association (NFPA):

Safety considerations for cooking with oil

  • Always stay in the kitchen when frying on the stovetop.
  • Keep an eye on what you fry. If you see wisps of smoke or the oil smells, immediately turn off the burner and/or carefully remove the pan from the burner. Smoke is a danger sign that the oil is too hot.
  • Heat the oil slowly to the temperature you need for frying or sautéing.
  • Add food gently to the pot or pan so the oil does not splatter.
  • Always cook with a lid beside your pan. If you have a fire, slide the lid over the pan and turn off the burner. Do not remove the cover because the fire could start again. Let the pan cool for a long time. Never throw water on the fire.
  • If the fire does not go out or you don’t feel comfortable sliding a lid over the pan, get everyone out of your home. Call the fire department from outside.

SERVPRO of Downers Grove / Oak Brook has a team of fire restoration specialists on call 24-hours a day to help you.  Call us today at 630-573-4290. 

SERVPRO - 24-Hour Restoration Service

1/4/2022 (Permalink)

Three green SERVPRO trucks outside of the office warehouse. SERVPRO of Downers Grove / Oak Brook is available to help with all your restoration needs.

SERVPRO of Downers Grove / Oak Brook provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Residential Services

Our technicians have extensive cleaning and restoration training and can make your property look its best. Here are some of the residential services that we offer:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment.  Here are some of the commercial services that we offer:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

When the need arises for professional cleaning or an emergency restoration service, call SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

Tips to Avoid a Soggy Disaster in Downers Grove

1/3/2022 (Permalink)

Turning page of a book with an orange SERVPRO logo. Follow these tips to keep your belongings safe from water damage.

Water damage is one of the most common disasters that your home can experience.  Our homes are filled with many items that range from household items, toys, games, books, and many treasured heirlooms.  It is important to take steps to protect these items in case you experience water damage in your home.

Here are a few tips from the Insurance Information Institute to avoid a soggy disaster:

  • Store off-season and other bulk belongings in waterproof bins, especially in areas where there are plumbing pipes or that are prone to dampness, such as basements and attics.
  • Never store valuables or memorabilia where there is a risk of destruction from water. Water and dampness also bring with it the threat of mold damage. 
  • Keep belongings stored on shelving off the floor in basements. In case of water seepage or sewer backup, they're less likely to get damaged.
  • Keep an up-to-date home inventory. Having a comprehensive list of your possessions will save time, trouble, and stress in case of loss from water damage.

SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians ready to respond to your water damage emergency 24 hours a day.  Call us today at 630-573-4290.

Be prepared for Winter Weather in Oak Brook

1/3/2022 (Permalink)

Snow covered road with snow covered trees in the background. SERVPRO of Downers Grove / Oak Brook responds to storm damage emergencies 24-hours a day.

Winter Weather has arrived in the Chicagoland area.  It is important to stay safe during a winter storm event.  A winter storm can last a few hours or several days.  According to Ready.gov here are the differences in winter weather terms:

Winter Storm Warning

Issued when hazardous winter weather in the form of heavy snow, heavy freezing rain, or heavy sleet is imminent or occurring. Winter Storm Warnings are usually issued 12 to 24 hours before the event is expected to begin.

Winter Storm Watch

Alerts the public to the possibility of a blizzard, heavy snow, heavy freezing rain, or heavy sleet. Winter Storm Watches are usually issued 12 to 48 hours before the beginning of a Winter Storm.

Winter Weather Advisory

Issued for accumulations of snow, freezing rain, freezing drizzle, and sleet which will cause significant inconveniences and, if caution is not exercised, could lead to life-threatening situations.

Know Your Risk for Winter Storms

Pay attention to weather reports and warnings of freezing weather and winter storms. Listen for emergency information and alerts.

SERVPRO of Downers Grove / Oak Brook responds to storm damage emergencies frequently in the winter months.  We are available 24 hours a day.  Please contact us at 630-573-4290.

Stay Safe While Traveling - Hotel & Motel Safety Tips

12/7/2021 (Permalink)

Hotel room with one bed a table in the background. Keep these safety tips in mind when traveling.

Vacations and business travel make hotels and motels our home away from home. It is just as important to be prepared and know what you would do in a hotel/motel emergency as it is in your own home.  Here are a few tips from the National Fire Protection Association (NFPA) to stay safe while traveling:

  • Choose a hotel/motel that is protected by both smoke alarms and a fire sprinkler system.
  • When you check in, ask the front desk what the fire alarm sounds like.
  • When you enter your room, review the escape plan posted in your room.
  • Take the time to find the exits and count the number of doors between your room and the exit. Make sure the exits are unlocked. If they are locked, report it to management right away.
  • Keep your room key by your bed and take it with you if there is a fire.
  • If the alarm sounds, leave right away, closing all doors behind you. Use the stairs — never use elevators during a fire.
  • If you must escape through smoke, get low and go under the smoke to your exit.

If you have any questions about fire damage restoration services, please call SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

SERVPRO - Commercial Property Damage

12/7/2021 (Permalink)

Grey office building with an orange SERVPRO logo. SERVPRO of Downers Grove / Oak Brook can handle your commercial property damage.

If your commercial business has a property damage emergency, SERVPRO of Downers Grove / Oak Brook provides 24-hour service. We offer a full complement of cleaning and restoration services to keep businesses open and looking their best.

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

We provide a full range of commercial property damage restoration services, including:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage Cleanup
  • Disaster Recovery Team

If your commercial business is in need of property damage restoration services, SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians that are available 24 hours a day. We have the experience and equipment to restore property damage quickly and efficiently. Call us today at 630-573-4290.

Commercial Businesses can count on SERVPRO

12/6/2021 (Permalink)

Grey office building with a blue sky in the background. SERVPRO of Downers Grove / Oak Brook provides a variety of commercial restoration services.

Damage to your business can occur at any time. A leaky roof, overflowing drain, broken water or sewage pipes, or wind damage caused by a storm can disrupt your business when you least expect it. SERVPRO of Downers Grove / Oak Brook wants business owners to know that we are leaders in fire and water cleanup and restoration. Our team is available day or night to respond to your disaster and begin the process of returning your business to preloss condition. We offer a variety of commercial services and have the training and experience to restore your property. Here are the services we offer:

When you need help getting your business back on track due to water or fire damage, our team is ready to provide cleanup and restoration services to your business. SERVPRO of Downers Grove / Oak Brook is Here to Help®. Our team of highly trained professionals are on call 24 hours a day.

Call us today at 630-573-4290.

Winter Holiday Safety Tips

12/2/2021 (Permalink)

Red ornament with a red ribbon and an orange SERVPRO logo. SERVPRO of Downers Grove / Oak Brook provides 24-hour service for any fire damage emergency.

The winter holiday season is upon us, and it is a time for traditions and decorating our homes. As we prepare our homes for holiday gatherings, we should also keep safety in mind. Here are a few tips from the National Fire Protection Association (NFPA) to ensure a fire-safe holiday season:

Holiday decorating

  • Be careful with holiday decorations. Choose decorations that are flame resistant or flame retardant.
  • Keep lit candles away from decorations and other things that can burn.
  • Some lights are only for indoor or outdoor use, but not both.
  • Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer’s instructions for number of light strands to connect.
  • Use clips, not nails, to hang lights so the cords do not get damaged.
  • Keep decorations away from windows and doors.

If you experience fire or smoke damage, SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians available 24-hours a day to assist you. Please call us at 630-573-4290.

Water Damage Cleanup - SERVPRO can Help

12/2/2021 (Permalink)

Green van with an orange SERVPRO logo on a black wet street. SERVPRO of Downers Grove / Oak Brook is a leader in water damage cleanup.

When a small spill or a large water damage event happens, you can count on SERVPRO of Downers Grove / Oak Brook to help. Business and property owners will benefit from our highly trained specialists that are on hand to take care of your emergency cleanup and restoration needs. Our ability to immediately respond to a water emergency helps to minimize the damage and the cleaning and restoration costs.

Here are some of the water damage services SERVPRO of Downers Grove / Oak Brook provide:

  • 24-hour emergency response
  • Water damage cleanup and restoration
  • Mold remediation and mitigation services
  • Building restoration services
  • Carpet and upholstery cleaning
  • Odor removal
  • Disaster Recovery Team
  • Commercial cleaning
  • Storm damage
  • Biohazards

If you find yourself dealing with water damage from a leaky sink, a broken pipe or a failed appliance, or another kind of water emergency, SERVPRO of Downers Grove / Oak Brook wants to help. We are available 24-hours a day and our highly trained technicians have the specialized equipment necessary to safely clean and restore your property. Call us today at 630-573-4290.

Winter Storm Damage - Call SERVPRO

11/30/2021 (Permalink)

A blanket of snow with an orange SERVPRO logo. Count on SERVPRO of Downers Grove / Oak Brook to help with your winter storm damage.

Winter Storm Damage – Call SERVPRO

Winter storms can cause damage to your home or business with little or no warning. Snow and ice buildup on the roof or other building structures can cause water intrusion damage to your home or commercial property. SERVPRO of Downers Grove / Oak Brook is ready to respond to your storm damage emergency and begin the cleanup and restoration process immediately. Our highly trained technicians use advanced technology to quickly identify the source of the damage and then use state-of-the-art techniques to quickly repair the damage. Here are some of the storm-related services offered are:

We hope you never experience winter storm damage but if you do, we want to help. We know that every minute counts when it comes to preventing storm damage repairs from becoming costly. Our team of highly trained professionals is on call 24-hours a day. Call us today at 630-573-4290.

Clothes Dryer Safety Tips

11/17/2021 (Permalink)

White clothes dryer. SERVPRO of Downers Grove / Oak Brook can help if you experience fire damage.

Taking out the garbage, sweeping the floor, and doing laundry are just a few daily chores that you may perform during a normal day. It is important to protect your home from a fire disaster by following a few simple tips from the National Fire Protection Association (NFPA) to avoid a clothes dryer fire:

  • Have your dryer installed and serviced by a professional
  • Do not use the dryer without a lint filter
  • Make sure you clean the lint filter before or after each load of laundry
  • Rigid or flexible metal venting material should be used to sustain proper air flow and drying time
  • Make sure the air exhaust vent pipe is not restricted and the outdoor vent flap will open when the dryer is operating. Once a year, clean lint out of the vent pipe or have a dryer lint removal service do it for you.
  • Keep dryers in good working order. Gas dryers should be inspected by a qualified professional to make sure that the gas line and connection are intact and free of leaks.
  • Make sure the right plug and outlet are used and that the machine is connected properly
  • Follow the manufacturer’s operating instructions and don’t overload your dryer
  • Turn the dryer off if you leave home or when you go to bed

If you experience fire or smoke damage, SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians available 24-hours a day to assist you. Please call us at 630-573-4290.

Keep Safe & Warm this Winter

11/1/2021 (Permalink)

Hot space heater with a metal cage with a orange SERVPRO logo. SERVPRO of Downers Grove / Oak Brook provides 24-hour service for any fire damage emergency.

Colder weather is arriving in the Chicagoland area and it brings chilly temperatures into our home. A great way to help fend off the cold is to use a portable space heater. If you are planning to use a space heater this winter season, it is important that you know how to properly operate it. Please follow these tips and recommendations from the National Fire Protection Association (NFPA):

Heater Checklist:

  • Purchase a heater with the seal of a qualified testing laboratory.
  • Keep the heater at least 3 feet away from children, pets and people, or anything that can burn.
  • Choose a heater with a thermostat and overheat protection.
  • Place the heater on a solid, flat surface.
  • Plug the heater directly into the wall outlet. Never use an extension cord.
  • Turn off the space heater when you leave the room or go to bed.

SERVPRO of Downers Grove / Oak Brook responds to fire damage emergencies during the winter months and we know the damage even a small fire can cause to a home. Our fire restoration technicians have the advanced training, equipment, and experience to restore damage caused by a small or large fire. Call us at 630-573-4290.

Water Damage Happens Fast - Call SERVPRO

10/19/2021 (Permalink)

Green circle with blue water droplets above a orange SERVPRO house logo. You can count on SERVPRO of Downers Grove / Oak Brook to handle your water damage emergency.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Downers Grove / Oak Brook arrives quickly and starts the water extraction process almost immediately. Here is a water damage timeline that describes the kinds of damage water can do:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

When your home or commercial business needs help with water damage, SERVPRO of Downers Grove / Oak Brook is Here to Help. Call us at 630-573-4290.

Commercial Sewage Cleanup

10/19/2021 (Permalink)

A circle restroom sign with a pink background. SERVPRO of Downers Grove / Oak Brook is available 24 hours a day to handle your emergency.

When your business needs emergency assistance with a sewer backup, SERVPRO of Downers Grove / Oak Brook is available 24 hours a day.  Our technicians are trained and certified to clean and restore areas affected by sewage backups.

There are three types of contaminated water. Each type requires a different response to restore your business safely:

Category 1: “Clean Water”

  • Water from a clean source like a broken water line
  • If left untreated, it can degrade into a category two or three

Category 2: “Gray Water”

  • May contain bacteria and viruses
  • Can quickly degrade into category three if left untreated

Category 3: “Black Water”

Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

When your commercial business needs sewage backup restoration services, call SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

Flood Safety - Be Ready

10/6/2021 (Permalink)

Flooded road with a car driving with headlights on. We respond to storm damage emergencies 24-hours a day.

Know the Difference between a flood watch and a flood warning.

A flood/flash flood WATCH means a flood or flash flood is possible.

A flood/flash flood WARNING means flooding or flash flooding is already occurring or will occur soon.

Here are a few tips from Ready.gov to know about how to stay safe during a flood:

  • Find safe shelter right away.
  • Do not walk, swim, or drive through floodwaters.
  • Remember, just six inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • Stay off bridges over fast-moving water.
  • Depending on the type of flooding:
    • Evacuate if told to do so.
    • Move to higher ground or a higher floor.
    • Stay where you are.

If you are dealing with flood, storm, or water damage from thunderstorms, the experienced team at SERVPRO of Downers Grove / Oak Brook is ready to respond quickly.  Our highly trained crews have the specialized equipment and resources to handle the job, large or small.  You can reach us at 630-573-4290.

Fire Damage Cleanup and Restoration in Downers Grove

10/6/2021 (Permalink)

SERVPRO logo with orange fire on a black background. We respond to fire damage emergencies 24-hours a day.

Damage caused by a fire is devastating for your family and your home. It’s a stressful and confusing time, so you’ll need a caring expert to guide you through this crisis. Our professionals will always treat you with respect and empathy, and we’ll always treat your home and belongings with great care.

SERVPRO of Downers Grove / Oak Brook has the water and fire damage training and expertise to help you through this tough time. Once the fire department leaves, your Downers Grove home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.

Please refer to our Fire Damage Tips – Until Help Arrives Guide and follow these tips to protect yourself and your property.

SERVPRO of Downers Grove / Oak Brook

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Locally Owned and Operated
  • A Trusted Leader in the Restoration Industry
  • Highly Trained Fire Restoration Technicians

Fire, Smoke, or Soot Damage? Call Today 630-573-4290

SERVPRO offers Specialty Cleaning for your Business

8/10/2021 (Permalink)

Two Certified: SERVPRO Cleaned table top tents on a wood table. SERVPRO of Downers Grove / Oak Brook offers specialty cleaning services for your business.

As our communities get back to business, we all have a new sense of what it means to be clean.  At SERVPRO of Downers Grove / Oak Brook, we’re dedicated to inspiring confidence in communities across the Chicagoland area as we find our way to a new normal. And we’re doing just that with Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned, our new defensive pathogen cleaning program, goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO of Downers Grove / Oak Brook Professionals to bring a higher standard of clean to the places we gather.

So how does it work? It’s grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

When you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence.

If you have questions or want to learn more about Certified SERVPRO Cleaned, call us today at 630-573-4290.

Water Damage Emergency Services

8/10/2021 (Permalink)

Two Certified SERVPRO Cleaned table top tents on a wood table. We respond to water damage emergencies 24 hours a day.

If you are experiencing a water emergency, we are here to help you, no matter the time of day or night.

Don’t wait for the damage to spread throughout your property.  We are faster to any size disaster.  If water is present in your home or business call our team immediately.  The long-term effects of water damage could be worse than the event itself.

SERVPRO of Downers Grove / Oak Brook is available for immediate service for your water damage emergency. 

Do not hesitate or wait until morning. With SERVPRO of Downers Grove / Oak Brook we are available any time of day, helping you get ahead of the water damage.


Call us if you are experiencing:

  • Flooding
  • Sewage backup 
  • Or any other commercial or residential water damage emergency

SERVPRO of Downers Grove / Oak Brook can help with any water damage situation – Call us at 630-573-4290.

Highly Trained Restoration Specialists

8/9/2021 (Permalink)

Blue and green globe with IICRC - Certified Firm in white letters. SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians available 24 hours a day.

Our team at SERVPRO of Downers Grove / Oak Brook is highly trained in property damage restoration.  From initial and ongoing continuing education training as well as, regular IICRC industry certifications, our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our SERVPRO Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is designed to obtain specialized training and certification in the following areas:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

SERVPRO of Downers Grove / Oak Brook is available 24 hours a day.  Call us at 630-573-4290.

Commercial Water Damage in Downers Grove

6/30/2021 (Permalink)

Warehouse with tall metal shelving on both sides. SERVPRO of Downers Grove / Oak Brook can help with all your commercial water damage emergencies.

A thunderstorm arrived at our warehouse in an instant and with it brought large amounts of water that flooded our first floor.  We reached out to SERVPRO of Downers Grove / Oak Brook to help us with our water emergency.  They arrived quickly and immediately began the restoration process by extracting the standing water from the warehouse.  Secondly, they placed powerful air movers and dehumidifiers to begin the drying process to ensure the warehouse was returned to normal moisture levels.

Whether your water emergency occurs in a small office building or big box store, SERVPRO of Downers Grove / Oak Brook will respond quickly to mitigate the damage and manage the restoration project through to its completion.   

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Restoration Industry
  • Highly Trained Water Damage Restoration Specialists

When you have a water damage emergency, SERVPRO of Downers Grove / Oak Brook has a team of highly trained and certified restoration technicians ready to respond 24-hours a day. Call us today at 630-573-4290.

Let SERVPRO clean your Drapes & Blinds

6/30/2021 (Permalink)

White drapes with a SERVPRO logo in the middle. SERVPRO of Downers Grove / Oak Brook can clean your drapes and blinds.

SERVPRO of Downers Grove / Oak Brook excels at cleaning fine fabrics and intricate pieces using wet or dry cleaning methods as required.  We carefully inspect and test fabrics to determine which of our System’s five cleaning methods is best suited to your fabrics.  We use state-of-the-art equipment designed specifically for cleaning fine fabrics.

When Should My Drapes Be Cleaned?

A good rule-of-thumb is to clean drapes approximately every two years.  A recent survey by SERVPRO disclosed that the average customer believes drapes should be cleaned when they look dirty.  Depending on your heating system, the amount of dust in the home, and other factors, drapes may not show soil for two to six years.  The oily atmospheric soil will gradually cause the fabric to deteriorate.  Often, direct sunlight is unjustly blamed for this.  You may triple the life of your draperies through professional cleaning, which is relatively inexpensive compared to replacement costs.

If you your drapes or blinds cleaned, please call SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

A Small Leak Can Make a Big Mess

6/2/2021 (Permalink)

A white bathroom sink with a gray stone backsplash and a white candle. SERVPRO of Downers Grove / Oak Brook has a team of water restoration technicians available 24 hours a day.

A leaky ice maker, a broken supply line to the washing machine, or a sink backup that overflows on the bathroom floor.  These are just some of the many causes of water damage that can happen in your home.  The following are a few tips from the Insurance Information Institute to maintain your indoor plumbing systems:

  • Inspect appliance hoses and faucets.  Make it a practice every year to check hoses leading to water heaters, dishwashers, washing machines and refrigerator ice makers.  You may also want to invest in a water leak monitoring and shut-off system that can alert you to any leakage issues.  Immediately replace any hoses that have cracks or leaks.
  • Inspect showers and tubs.  Check the seal and caulking around showers and tubs to make sure they are watertight and reseal if necessary.
  • When away on vacation, shut off the water supply to the washing machine and never leave the house while the washer or dishwasher is running.
  • Know the location of the main water shut-off valve in your home.  A damaged hose or a burst pipe can send water racing into your home.  Being able to locate and shut off the main water supply quickly will save stress, money and time.
  • Install an emergency pressure release valve in your plumbing system.  This will protect against the increased pressure caused by freezing pipes and can help prevent your pipes from bursting.
  • Check plumbing and heating pipes.  Look closely for cracks and leaks and have any necessary repairs made immediately.

SERVPRO of Downers Grove / Oak Brook has highly trained technicians that are available 24 hours a day to help with any type of water damage emergency.  Please contact us at 630-573-4290.

Roof Damage - Call SERVPRO

5/6/2021 (Permalink)

Damaged red tile roof with a blue sky in the background. SERVPRO of Downers Grove / Oak Brook can help with emergency roof damage and board up services.

As we prepare for warmer temperatures in the Chicagoland area, we need to know that there are several things that can cause roof damage.  For example, an uprooted tree, high winds, or a hailstorm can leave a big hole in your roof.  Safety should your primary concern.  Initial roof assessment should be completed from the ground as damage is not always visible.  If you suspect damage to your shingles or structure, contact a professional immediately.

Vacate the premises in the event of major roof damage.

Tarping the roof will prevent secondary damage while the roof is inspected and repaired.  SERVPRO of Downers Grove / Oak Brook provides emergency roof tarp installation to prevent further damage.  When disaster strikes, SERVPRO is ready to respond immediately with your roof tarping needs.

Emergency Board Up Services Available

Our professional crews use approved board up techniques to minimize further damage and secure your property and protect the building from weather, animals, and illegal entry.

  • Provide 24/7 Emergency Service 
  • Highly Trained Water Restoration Specialists
  • Faster to Any Size Disaster
  • A Trusted Leader in the Restoration Industry

If you are in need of an emergency roof tarp or board up services, please contact SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

Cleanup in Aisle 2 - Call SERVPRO

5/6/2021 (Permalink)

A woman riding on an escalator in a mall. SERVPRO of Downers Grove / Oak Brook can handle your commercial facility disaster.

When a disaster strikes your retail facility time is crucial to saving your business.  SERVPRO of Downers Grove / Oak Brook are available 24 hours a day to help remediate any damage, no matter the cause of the loss.  We are experienced in limiting business interruption, working after hours and around the clock to isolate the damage and restore your space so that you can continue business as usual.

 Types of Facilities:

  • National Chain Stores
  • Supermarkets
  • Shopping Malls
  • Department Stores
  • Specialty Retailers

Whether it's a supermarket or department store, and whether the cause is a fire or a burst pipe, our team will work quickly to assess your cleanup needs and isolate the damage.  SERVPRO of Downers Grove / Oak Brook are experienced in working with retailers to ensure that all surfaces, displays and merchandise are restored to preloss conditions so that you can re-open your doors as soon as possible.

Our Experience Includes:

  • Total Project Management
  • Inventory Control and Documentation
  • Facilities Cleaning and Restoration
  • Flooding and Water Damage Cleanup
  • Vandalism Cleanup
  • Air Ducts and HVAV Cleaning
  • Odor Removal
  • Mold Removal
  • Smoke and Soot Cleanup
  • Document and Records Recovery
  • Electronics/Equipment Restoration

If you experience an emergency at your retail facility, please call SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

Water Damage Cleanup & Restoration

4/29/2021 (Permalink)

Water flowing from a drinking fountain. If your home or business suffers from water damage, we can help.

Water damage can happen when you least expect it and sometimes it can happen fast.  SERVPRO of Downers Grove / Oak Brook wants you to know that when water damages a commercial property or a residence, you can count on us to respond quickly.  Business and residential property owners will benefit from our highly trained specialists that take care of your emergency cleanup and restoration needs.  Our ability to immediately respond to a water emergency helps to minimize the damage and the cleaning and restoration costs.  Here are some of the water damage services SERVPRO of Downers Grove / Oak Brook provide:

  • 24-hour emergency response
  • Water damage cleanup and restoration
  • Mold remediation and mitigation services
  • Building restoration services
  • Carpet and upholstery cleaning
  • Odor removal
  • Disaster Recovery Team
  • Commercial cleaning
  • Storm damage
  • Biohazards

If you find yourself dealing with water damage from a broken water pipe, sewage backup, clogged drain, or another kind of water emergency, SERVPRO of Downers Grove / Oak Brook wants to help.  We are available 24 hours a day and our highly trained technicians have the specialized equipment necessary to safely clean and restore properties damaged by water.  Call us today at 630-573-4290.

Fire Safety Tips

4/20/2021 (Permalink)

Burning match with an orange flame on a black background. It is important to teach children about fire safety.

SERVPRO of Downers Grove / Oak Brook has responded to many types of fire damage and we know that it is never too early to teach children about fire safety. According to the National Fire Protection Association (NFPA), some children play with fire out of curiosity, boredom, or peer pressure and do not realize the danger fire poses. Each year children cause fires that result in hundreds of injuries and millions of dollars in damage. Here are some safety tips from NFPA to keep your family safe:

  • Keep matches and lighters out of the reach of children, up high, preferably in a locked cabinet
  • Closely supervise children, making sure that they are kept away from other fire sources, including lit candles, cigarettes, bonfires, and stoves
  • It is natural for young children to be curious and ask questions about fire, play with fire trucks, or pretend to cook. Use these opportunities to teach them about fire safety
  • Explain that fire moves very fast and can hurt as soon as it touches them. Tell them that this is why matches and lighters are tools for adults only
  • Establish clear rules and consequences about unsupervised and unauthorized uses of fire

Call Us Today!

SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians on call and ready to respond to fire damage emergencies 24-hours a day. Call us today at (630) 573-4290. We’ll restore your fire damage, “Like it never even happened.”

Prepare an Emergency Kit

4/20/2021 (Permalink)

Emergency supplies laying on a table. Be Prepared - Make and emergency kit today.

After a storm passes through your location, there are some items you can keep in a waterproof container (your emergency kit) to be prepared for possible evacuation.

According to Ready.gov it is a good idea to be prepared in the event you would need to evacuate your home, and these are some items to have in your emergency kit:

  • Copies of medical insurance & Medicare cards
  • Warm blankets
  • Extra clothing, especially socks & undergarments
  • Bottled water
  • Batteries for your electronic devices
  • Written contact list

Some additional things to consider:

  • Make sure that at least one other person can get your medications & supplies
  • Have at least a week-long supply of prescription medicines
  • A list of all medications, dosages, and allergies
  • An extra pair of glasses or extra contact lenses
  • Hearing-aid batteries
  • Games & activities for children
  • Masks, soap, hand sanitizer, disinfecting wipes

If you have pets, consider these items:

  • Pet food and toys
  • Toys or comfort objects
  • Vet information

SERVPRO of Downers Grove / Oak Brook can respond immediately to storm and flooding conditions.  We are available 24 hours a day to help.  You can reach us at (630) 573-4290.

Special Smoke Alarms for Hearing Impaired People

4/19/2021 (Permalink)

White smoke alarm with a black background. Special smoke alarms are available for hearing impaired people.

Working smoke alarms save lives.  However, people who are deaf or hard of hearing may not be able to depend on the traditional smoke alarm to alert them to a fire.  The National Fire Protection Association (NFPA) offers these safety tips for hearing impaired people:

  • Smoke alarms and alert devices are available for people who are deaf or hard of hearing
  • Strobe lights that flash when the smoke alarm sounds. The lights warn people of a possible fire
  • When people who are deaf are asleep, a pillow or bed shaker can wake them so they can escape. The shaker is activated by the sound of a smoke alarm
  • When people who are hard of hearing are asleep, an alert device that uses a loud, mixed, low-pitched sound can wake them. They may find a pillow or bed shaker helpful. These devices are triggered by the sound of the smoke alarm
  • Research the products and select the ones that best meet your needs

SERVPRO of Downers Grove / Oak Brook can respond to your fire damage emergency 24 hours a day.  Call us at (630) 573-4290. 

SERVPRO can handle your Storm Damage

4/19/2021 (Permalink)

Dark clouds in the sky SERVPRO of Downers Grove / Oak Brook can handle your storm damage.

Storms can be unpredictable in the Midwest.  Water and wind can cause damage to your home or business rapidly.  Any damage to your home or business that allows water to seep into floors or ceilings can become costly repairs if not mitigated early.  Therefore, SERVPRO of Downers Grove / Oak Brook wants commercial business and homeowners to know that when damage occurs to your home or property due to a storm, we are available to help you.  We will respond to your call quickly and will immediately begin the cleanup and restoration process.  Here are some of the services we provide:

  • Disaster Recovery Team
  • 24 Hour Emergency Response
  • Content Restoration
  • Mold Remediation
  • Sewage Cleanup
  • Carpet Cleaning
  • Odor Removal
  • Commercial Storm Damage Cleanup

No matter what your storm cleanup and restoration needs may be, SERVPRO of Downers Grove / Oak Brook wants to help.  We are available 24 hours a day and have the specialized equipment necessary to restore storm damage to businesses and residences alike. Call us today at (630) 573-4290.  We’ll take care of your storm damage “Like it never even happened.”

Commercial Mold Remediation

4/15/2021 (Permalink)

Green box that reads Mold Problems? Call SERVPRO we can help with a orange SERVPRO house logo under it. SERVPRO of Downers Grove / Oak Brook can help with your mold problems.

Besides causing a major business interruption, a mold problem can present health effects for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. If you suspect your property has a mold problem, call SERVPRO of Downers Grove / Oak Brook, who will respond quickly and work fast to manage the situation.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Mold and Water Restoration Industry
  • Highly Trained Mold and Water Damage Restoration Specialists

Commercial Mold Remediation Presents Unique Challenges

Mold can spread quickly through a property if left untreated. SERVPRO of Downers Grove / Oak Brook can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. SERVPRO of Downers Grove / Oak Brook technicians are trained and have the following certifications:

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

Have a Mold Problem? Call SERVPRO of Downers Grove / Oak Brook – (630) 573-4290.

Water Damage - SERVPRO can Help!

4/15/2021 (Permalink)

Overflowing dishwasher and two SERVPRO employees walking in a flooded room. SERVPRO of Downers Grove / Oak Brook can help if your home or business suffers water damage.

You never know when water damage could strike your home or business.  All it takes is a broken pipe, a clogged sink, a leaky appliance or even a flood.  No matter the cause of loss to your property, you need immediate water removal and structural drying to get your home or business back to normal before further damage is caused.

SERVPRO of Downers Grove / Oak Brook offers 24-hour emergency response for water damage. We use dehumidifiers, air moves with monitoring equipment and moisture meters that enable us to get your property dried quickly and thoroughly.  We use scientific drying principles and provide validation and documentation that your property is dry, and the job is complete.

  • 24- Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Restoration Technicians
  • A Trusted Leader in the Water Restoration Industry
  • Locally Owned and Operated
  • Advanced Water Inspection, Extraction, and Drying Equipment

SERVPRO of Downers Grove / Oak Brook are here to help you through this process and to make things as easy for you as possible. Call us at (630) 573-4290.

Certified: SERVPRO Cleaned

4/14/2021 (Permalink)

Certified: SERVPRO Cleaned sticker being placed on a glass door. SERVPRO of Downers Grove / Oak Brook can help your business open safely.

When our logo is on your door, your commitment to clean is clear

While the COVID-19 pandemic has changed what it means to be clean, SERVPRO of Downers Grove / Oak Brook is here to help keep your customers and employees safe, and also let everyone know you've chosen a higher standard of clean.

Certified: SERVPRO Cleaned is a defensive, proactive viral pathogen cleaning program backed by our more than 50 years of experience in cleanup and restoration. With an industry-leading, proprietary training program, cleaning solutions, and remediation processes, we're helping businesses across the country open safely. So make the commitment to keep your employees and customers safer. Make sure your space is Certified: SERVPRO Cleaned.

CONSULT

A tailored cleaning program to meet your needs.

  • We will assign you a Cleaning Protocol Specialist who understands your business.
  • Programs are based on a range of factors: type of industry, business type, size of space, amount of high frequency touch points, foot traffic and congestion points.

CLEAN

Proactive and COVID-19 emergency response cleaning program.

  • Trained and experienced in biohazard cleaning and decontamination for porous and non-porous surfaces - always adhering to the highest standards set by the CDC.
  • EPA-approved products, including our proprietary cleaning agent SERVPROXIDE, a hospital-grade disinfectant that is NSF certified for direct food contact surface use.

CERTIFY

A commitment to clean for your employees and consumers. 

  • Leverage SERVPRO's trusted brand to reassure your customers and employees that you are taking the steps needed to keep your space at the highest level of clean.
  • Communication touchpoints include a Certified: SERVPRO Cleaned window emblem, signage, marks for your digital footprint and more. 

Have Questions? Call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

*#1 Choice in cleanup & restoration based on Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019.
** Certified: SERVPRO Cleaned means professionally trained SERVPRO franchisees perform the job according to proprietary SERVPRO protocols and recognized industry standards (CDC, RIA, IICRC) with EPA-approved cleaning products to deliver a SERVPRO certified cleaning experience and result. 

Thunderstorm Preparedness Tips

4/14/2021 (Permalink)

Purple sky with bright white lightning. SERVPRO of Downers Grove / Oak Brook will respond to storm damage emergencies.

SERVPRO of Downers Grove / Oak Brook wants residents to stay safe during severe weather events and offers these safety tips from the Federal Emergency Management on thunderstorm safety:

  • When you hear thunder, go indoors. A sturdy building is the safest place to be during a thunderstorm
  • Pay attention to weather reports and warnings of thunderstorms. Be ready to change plans, if necessary, to be near shelter
  • When you receive a thunderstorm warning or hear thunder, go inside immediately
  • If indoors, avoid running water or using landline phones. Electricity can travel through plumbing and phone lines
  • Protect your property. Unplug appliances and other electric devices
  • If boating or swimming, get to land and find a sturdy, grounded shelter or vehicle immediately
  • If necessary, take shelter in a car with a metal top and sides. Do not touch anything metal
  • Avoid flooded roadways. Just six inches of fast-moving water can knock you down, and one foot of moving water can sweep your vehicle away

SERVPRO of Downers Grove / Oak Brook has a team of storm restoration technicians ready to respond 24 hours a day to any storm damage emergency. Call us at 630-573-4290. We’ll restore your storm damage, “Like it never even happened.”

Keep your Basement Dry

4/13/2021 (Permalink)

Standing water on the floor with debris on the floor and a doorway at the bottom of a stairway. SERVPRO of Downers Grove / Oak Brook is available 24 hours a day to respond to your water damage.

Spring has sprung in the Chicagoland area and with it comes rainy days.  One of the places to keep an eye out for water leaks is in your basement.  Basement seepage is a common problem and with a little advanced planning can easily be avoided.  Here are a few tips form the Insurance Information Institute for preventing basement water seepage:

  • Make sure water drains away from the building. Seepage is exacerbated by soil that has settled in a way to make water flow toward the building. After a storm, and especially if the ground is already saturated, rainwater that flows towards the building goes down the outside of the foundation wall potentially through any cracks.
  • Reseal your basement. Water in the basement is often caused by cracks in building foundations or floor slabs. If you notice water seepage after heavy rain when you've never had a problem, it may mean that your once-waterproof cement floors and basement walls have deteriorated. Painting vulnerable areas with water sealant can prevent seepage.

If you experience water damage in your home, SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians to assist you.  We are available 24 hours a day.  You can reach us at 630-573-4290. 

Electrical Safety Reminders

4/13/2021 (Permalink)

White power outlet on a white wall. SERVPRO of Downers Grove / Oak Brook is always ready to help with any size fire damage.

Think about how often we use electricity during a normal day.  We may start our day by turning off an alarm clock and then heading to the kitchen to plug in the coffee maker.  That is just the beginning of all the things around the house that we use on a daily basis.  Electricity makes our lives easier however, we need to keep safety in mind.  Here are a few safety tips from the National Fire Protection Association (NFPA):

  • Have all electrical work done by a qualified electrician.
  • When you are buying or remodeling a home, have it inspected by a qualified private inspector or in accordance with local requirements.
  • Only use one heat-producing appliance (such as a coffee maker, toaster, space heater, etc.) plugged into a receptacle outlet at a time.
  • Major appliances (refrigerators, dryers, washers, stoves, air conditioners, microwave ovens, etc.) should be plugged directly into a wall receptacle outlet. Extension cords and plug strips should not be used.
  • Use ground-fault circuit interrupters (GFCIs) to reduce the risk of shock. GFCIs shut off an electrical circuit when it becomes a shock hazard. They should be installed inside the home in bathrooms, kitchens, garages and basements. All outdoor receptacles should be GFCI protected.

SERVPRO of Downers Grove / Oak Brook has highly trained technicians that are available 24 hours a day.  Call us at 630-573-4290.  We’ll clean and restore your fire damage, “Like it never even happened.”

Tips to Stay Safe During a Power Outage

4/1/2021 (Permalink)

Big power line with blue sky in the background. If you experience storm damage, SERVPRO of Downers Grove / Oak Brook can help.

With spring weather heading to the Chicagoland area the weather can change quickly.  Severe storms can bring strong winds which sometimes can cause a widespread power outage in your area. 

Extended power outages may impact your daily routine.  Here are a few tips from the Federal Emergency Management Agency to protect yourself during a power outage:

  • Keep freezers and refrigerators closed.
  • Only use generators outdoors and away from windows.
  • Do not use a gas stove to heat your home.
  • Disconnect appliances and electronics to avoid damage from electrical surges.
  • Use alternate plans for refrigerating medicines or power-dependent medical devices.
  • If safe, go to an alternate location for heat or cooling.
  • Check on neighbors.

If you have a storm damage emergency, SERVPRO of Downers Grove / Oak Brook is available 24 hours a day for assistance.  Please don’t hesitate to call us at 630-573-4290.

Commercial Cleaning - Ceilings to Floors

3/10/2021 (Permalink)

White office hallway with brown trim and brown carpet. SERVPRO of Downers Grove / Oak Brook provides specialty cleaning services for your business.

Over the past year, many offices and commercial buildings had to close their doors and employees worked from home.  As we begin to return to the workplace, it is important that your commercial space is clean and ready for business as usual. 

The condition of the ceilings, walls, and hard floors are some of the most overlooked places to keep clean.  Although we are known primarily for our fire and water restoration services, SERVPRO of Downers Grove / Oak Brook also provides commercial cleaning services that go way beyond the scope of a routine janitorial service.  Our restoration technicians are specially trained to clean everything from commercial office buildings and warehouses to safely removing biohazard contaminants.  

Ceilings and walls

These surfaces should be cleaned as part of a maintenance schedule to keep your business looking its best.  If you are planning to paint, we also recommend having these surfaces professionally cleaned to help the primer and paint adhere to the walls.

Hard Floors

At first glance, hard floors can look fine, but they accumulate soil over time, so it’s a good idea to have the floors professionally cleaned to remove this buildup.

Call Us Today!

SERVPRO of Downers Grove / Oak Brook is ready when you need specialty deep cleaning services to make your offices or commercial business look its best. Call us today at 630-573-4290.

SERVPRO can help with Odor Removal & Deodorization

3/10/2021 (Permalink)

Woman holding her nose in her living room with a green box with white writing next to her. Let SERVPRO of Downers Grove / Oak Brook eliminate unpleasant odors from your home or business.

As experts in deodorization, SERVPRO of Downers Grove / Oak Brook is trained to identify and eliminate offensive odors.  These odors can come from a number of sources both inside and outside a structure.

SERVPRO uses IICRC technical guidelines in the proper removal of odors.  Masking and other shortcuts do not work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors.  By identifying the cause of the odor and determining the conditions in which it contact any surfaces, the odor can often be removed over time without a trace.  Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

Whether you know the origin of the unpleasant odor or you just want your property to smell clean and odor-free, call SERVPRO of Downers Grove / Oak Brook at 630-573-4290. 

Make Sure Your Air Ducts Are Ready For Spring

3/8/2021 (Permalink)

SERVPRO employee laying down with a yellow flash light looking at a silver furnace pipe. Make it a priority to inspect the ductwork of your home or business.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

SERVPRO of Downers Grove / Oak Brook Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment.  This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary.  We will make recommendations about the best way to address any indoor air quality concerns.  This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

Winter has arrived - Be Prepared for Winter Storms

2/12/2021 (Permalink)

Snowy street with snow covered cars on both sides with snowy trees in the background. Be prepared for winter storms - Rely on SERVPRO of Downers Grove / Oak Brook to help with a storm emergency.

The Chicagoland area has had our fair share of snow and cold weather this year and as we head into the weekend the temperatures are going to get even lower.  It is important to be prepared for winter storms and extreme freezing temperatures that can come with them.

Winter storms can also create a higher risk of hypothermia, frostbite, carbon monoxide poisoning, heart attacks from overexertion, and car accidents.  Snowstorms, blizzards, freezing rain, ice, and high winds are all things that can knock out heat, power, and communication services.   SERVPRO of Downers Grove / Oak Brook is ready to respond quickly if you experience a storm damage emergency caused by winter weather.

Please follow these safety tips from the Federal Emergency Management Agency (FEMA) on what to do if you are under a winter storm warning:

Winter Storm Warning

  • Find shelter right away.
  • Stay off roads.
  • Stay indoors and dress warmly.
  • Prepare for power outages.
  • Use a generator outside only.
  • Listen for emergency information and alerts.
  • Look for signs of hypothermia and frostbite.
  • Check on neighbors.

If you experience a storm damage emergency in your home or business, SERVPRO of Downers Grove / Oak Brook is ready to respond 24 hours a day.  Call us at 630-573-4290.

High-rise Fire Escape Planning

2/12/2021 (Permalink)

Ariel view of the Chicago skyline with the lake in the background. SERVPRO of Downers Grove / Oak Brook are fire damage restoration specialists.

Living in the Chicagoland area many people reside in a high-rise apartment or condominium building and need to be prepared in the event of a fire.  SERVPRO of Downers Grove / Oak Brook has been responding to fire damage emergencies for years and we know that having an emergency escape plan in the event of a fire emergency can save your life and the lives of your loved ones.  Here are some tips for escaping a fire from the National Fire Protection Association (NFPA): 

  • GO to your outside meeting place and stay there. Call the fire department. If someone is trapped in the building, notify the fire department.
  • If you can’t get out of your apartment because of fire, smoke or a disability, STUFF wet towels or sheets around the door and vents to keep smoke out.
  • CALL the fire department and tell them where you are.
  • OPEN a window slightly and wave a bright cloth to signal your location. Be prepared to close the window if it makes the smoke condition worse.
  • Fire department evacuation of a high-rise building can take a long time.
  • Communicate with the fire department to monitor evacuation status.

If your high-rise apartment or commercial business experiences a fire damage emergency, SERVPRO of Downers Grove / Oak Brook can help.  Our technicians are on call 24 hours a day and have the advanced training and equipment to mitigate any fire damage.  Call us today at 630-573-4290.

SERVPRO offers Building and Reconstruction Services

1/27/2021 (Permalink)

White bedroom with a brown ladder in front of a window. SERVPRO of Downers Grove / Oak Brook offers several building and reconstruction services.

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO of Downers Grove / Oak Brook can begin the restoration process.  Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Downers Grove / Oak Brook can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas.  Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Downers Grove / Oak Brook can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Painting
  • Plumbing
  • Temporary Warehouse Space
  • Tree Removal

These are just a few of the many building and reconstruction services that we can offer.  Please contact SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

Staying Home More? Ready for an Update?

1/27/2021 (Permalink)

Drawing of a house floor plan blueprint. In addition to mitigation services, SERVPRO of Downers Grove / Oak Brook can help you with your renovation.

When you think of SERVPRO you think of water mitigation, fire cleanup, and mold remediation; however, SERVPRO of Downers Grove / Oak Brook also offers reconstruction services.  After our professionals are done cleaning up after a flood or removing all traces of a fire, we can put your home back together just like it was before the damage occurred.

The convenience and savings of working with one company to assist with mitigation and repairs can be significant.  In addition to reconstruction after damage, we also do general home remodeling. Have you been considering remodeling your bathroom?  We can help you with that.  Does your kitchen need an update?  We can help with that as well.  From drywall to painting to framing and much more, we can assist with your reconstruction project!

Here are just some of the reconstruction services SERVPRO offers:

  • Drywall repair and installation
  • Floor repair and replacement
  • Kitchen and bath installation and remodeling
  • Cabinet and trim replacement
  • Insulation installation
  • Ceiling repair
  • Fixture replacement
  • Painting
  • Plumbing

Please call SERVPRO of Downers Grove / Oak Brook at 630-573-4290 to help you with your reconstruction project.

Commercial Property Damage? Call SERVPRO

1/25/2021 (Permalink)

Lobby of an office building that has glass walls on each side. SERVPRO of Downers Grove / Oak Brook provides 24 hour emergency services.

Damage can happen to a commercial property at any time of the day or night.  From the moment you contact us, our team of highly trained restoration technicians will be mobilized and will immediately begin the cleanup and restoration process upon arrival.

Commercial Building Restoration Services

SERVPRO of Downers Grove / Oak Brook is available 24 hours a day to restore your Oak Brook property and get you back to business.  We have the expertise, equipment, and highly trained personnel to handle your commercial water, fire, or mold damage.  We can also access the resources of our national network of 1,700 Franchises to handle large commercial projects and major storm events.  Here are a few of commercial restoration services that we offer:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage Cleanup
  • Disaster Recovery Team

When your commercial business needs cleanup and restoration services, SERVPRO of Downers Grove / Oak Brook is ready to respond to your emergency day and night. Call us at 630-573-4290. 

Water Damage Repair and Restoration

1/25/2021 (Permalink)

Wet wood floor with SERVPRO employees talking to customers while kneeling on the floor. SERVPRO of Downers Grove / Oak Brook provides water damage repair and restoration.

When your Downers Grove or Oak Brook home or business has water damage caused by flooding or a leak, you need a company that can respond immediately and has the experience, expertise and equipment to properly restore your property.  SERVPRO of Downers Grove / Oak Brook uses advanced inspection and extraction equipment to find the water and remove it as quickly as possible.  Our highly trained technicians will carefully monitor and document the drying process to ensure your property is back to normal.  We are available to help 24 hours a day, 7 days a week.  Our goal is to make it “Like it never even happened.”

We live and work in this community too; we might even be neighbors.  As a locally owned and operated business, SERVPRO of Downers Grove / Oak Brook is close by and ready to respond to your flood or water damage emergency.

  • Faster to Any Size Disaster
  • Highly Trained Technicians
  • Advances Drying Equipment and Techniques

SERVPRO of Downers Grove / Oak Brook is on call 24 hours if you experience a water damage emergency.  Please call us at 630-573-4290.

Stay Warm and Safe this Winter

1/14/2021 (Permalink)

Wood logs burning in a fireplace. SERVPRO of Downers Grove / Oak Brook hope you stay warm and safe this winter.

During the winter months in the Chicagoland area the outside temperatures begin to drop, and we spend more time indoors.  With this being said, a warm cozy fireplace is often a place for families to gather to stay warm and cozy.  Here are a few heating safety tips from the National Fire Protection Association (NFPA) to prevent heating fires from happening.

Stay warm and safe this winter!

  • Keep anything that can burn at least three-feet away from heating equipment, like the furnace, fireplace, wood stove or portable space heater.
  • Have a three-foot “kid-free zone” around open fires and space heaters.
  • Never use your oven to heat your home.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room.
  • Test smoke alarms at least once a month.

If you do experience any damage from a fire or smoke emergency, please call SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

SERVPRO - So Much to Offer

1/14/2021 (Permalink)

Green SERVPRO van on a wet road. Choose SERVPRO of Downers Grove / Oak Brook for all of your service needs.

SERVPRO of Downers Grove / Oak Brook is a trusted leader in the restoration industry.  We provide 24-hour emergency services such as Water Damage Restoration, Fire Damage Restoration and Mold Remediation for both residential and commercial properties.  We also want to let you know that we provide the following additional services: 

Construction Services- Residential and Commercial – we offer all construction services.

Biohazard Cleanup- Blood cleanup, Accident Cleanup and Hoarding - our teams are highly trained and equipped to handle your emergency.

Vandalism/Crime Scene Cleanup- Graffiti and Debris removal.

Board-up and Tarping- We will respond to your emergency 24 hours a day and protect your home or business.

Carpet & Upholstery Cleaning- The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Document Restoration- If you have documents damaged by water or fire-they may be salvageable-time is of the essence.

Pack-out Services- If your home or business requires extensive restoration or cleaning, we can conduct an organized moveout of the affected area.

These are just a few of the many services that SERVPRO of Downers Grove / Oak Brook can provide.  If you are in need of our services, please contact us at 630-573-4290.  We are Here to Help!

Lightning Safety Tips

1/12/2021 (Permalink)

Several white lightning strikes in a grey sky with a hill in the background. Follow these lightning safety tips to keep safe during the storm.

Lightning Storms can occur at any time of the year, and sometimes when we least expect them.  Here are some tips from weather.gov that can keep you safe if you find yourself in a lightning storm: 

Lightning: What You Need to Know

  • No place outside is safe when thunderstorms are in the area.
  • If you hear thunder, lightning is close enough to strike you.
  • When you hear thunder, immediately move to a safe shelter.
  • Stay in the safe shelter at least 30 minutes after you hear the last sound of thunder.

Indoor Lightning Safety

  • Stay off corded phones, computers that are in direct contact with electricity.
  • Avoid plumbing, including sinks, baths and faucets.
  • Stay away from windows and doors.
  • Do not lie on concrete floors.

If you are caught Outdoors – Follow these tips:

  • Get off elevated areas such as hill, mountain ridges or peaks.
  • Never lie flat on the ground.
  • Never shelter under and isolated tree.
  • Stay away from ponds, lakes and other bodies of water.

SERVPRO of Downers Grove / Oak Brook has years of experience cleaning up after storm damage.  If you experience storm damage caused by a lightning storm – we are Here to Help.  Please call us at (630) 573-4290.

Toilet Leak - SERVPRO can Help

1/12/2021 (Permalink)

White toilet with water on the floor around the base on a brown tile floor. Water damage can happen fast. SERVPRO can respond quickly.

A leak from a toilet is a very common problem and many times it may be solved by just a quick cleanup of the water around the base of the toilet.  Unfortunately, this may not always be the case and the toilet leak may be the result of a broken toilet and can cause water damage to the bathroom and other areas nearby.

When your Oak Brook home or business has water damage caused by a toilet leak, broken pipe or flooding, you need a company that can respond immediately and has the experience, expertise and equipment to properly restore your property. 

SERVPRO of Downers Grove / Oak Brook uses advanced inspection and extraction equipment to find the water and remove it as quickly as possible.  Our highly trained technicians will carefully monitor and document the drying process to ensure your property is back to normal.  We are available to help 24 hours a day, 7 days a week.  Our goal is to make it “Like it never even happened.”  Call us at 630-573-4290.

Christmas Tree Safety Tips

12/17/2020 (Permalink)

Green Christmas tree with a red ornament hanging. Follow these Christmas tree safety tips to keep your family safe this holiday season.

The Holiday Season is here!  A big part of the season is choosing the perfect Christmas tree for your home.

As you deck the halls this holiday season, be fire smart.  A small fire that spreads to a Christmas tree can grow large very quickly.  Here are a few tips from the National Fire Protection Association (NFPA) to keep you and your Christmas tree safe this holiday season.

Picking the tree:

  • Choose a tree with fresh, green needles that do not fall off when touched.

Placing the tree:

  • Before placing the tree in the stand, cut 2” from the base of the trunk.
  • Make sure the tree is at least three feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights.
  • Make sure the tree is not blocking an exit.
  • Add water to the tree stand. Be sure to add water daily.

Lighting the tree:

  • Use lights that are listed by a qualified testing laboratory. Some lights are only for indoor or outdoor use.
  • Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer’s instructions for number of light strands to connect.
  • Never use lit candles to decorate the tree.
  • Always turn off Christmas tree lights before leaving home or going to bed.

The team from SERVPRO of Downers Grove / Oak Brook hope that you have a happy, healthy and safe holiday season.  If you do have any questions about fire, soot or smoke damage please call us at (630)573-4290.

Unseen Water can cause Damage to your Home or Business

12/17/2020 (Permalink)

SERVPRO employee holding a yellow water meter in a basement with wet walls. SERVPRO of Downers Grove / Oak Brook has highly trained technicians available 24 hours a day.

Unseen water causes some of the most invasive damage that can happen to a structure, and the longer the water damage goes undetected or unresolved, the higher the repair costs will be.  This is because water, when left to its own devices, will seep and soak into everything in its path.  Floors, subfloors, floor joists, drywall, insulation, are just some of the areas that water can travel.  After the water leak is identified and corrected, there may be several structural repairs that will need to be addressed.

Fortunately, SERVPRO of Downers Grove / Oak Brook has extensive experience mitigating water damage, and we have a team of highly trained water restoration technicians available 24 hours a day to respond to your call.  Downers Grove residents and business owners know that they can count on us to quickly and safely restore their water-damaged property to preloss condition quickly and efficiently.  

If your home or business needs water damage restoration services, SERVPRO of Downers Grove / Oak Brook can help.  Call us at (630) 573-4290.

Business Owners can count on SERVPRO for Specialty Cleaning

11/12/2020 (Permalink)

White office table being cleaned by 2 workers in white suits. SERVPRO provides several cleaning services for your business.

Whether your business is large or small, SERVPRO of Downers Grove / Oak Brook is Here to Help.

SERVPRO of Downers Grove / Oak Brook is known for its expertise in restoration and recovery from disasters but we also provide non-emergency services, such as cleaning services.  When SERVPRO of Downers Grove / Oak Brook cleans commercial properties, the surfaces are not merely clean; they are “Certified: SERVPRO Cleaned.”

A New Standard of Clean

We are happy to provide maintenance cleaning services for commercial clients, which include restaurants, automobile dealerships, healthcare providers and others.  We also have extensive experience in cleaning biohazards, vandalism and graffiti, and crime or trauma scenes.

The recent pandemic has increased awareness of the necessity for both proactive and disaster-response cleaning. 

Call us at (630) 573-4290 to schedule an appointment.  We will develop a cleaning plan designed for the needs of your business.  Cleanings can be scheduled as little or as much as needed.

We are always available for emergencies

SERVPRO of Downers Grove / Oak Brook is available any time 24 hours a day to respond to an emergency.  Remember to call (630) 573-4290.

SERVPRO is ready to handle your Storm Damage

11/12/2020 (Permalink)

Large uprooted tree leaning on a brick building. We are storm damage restoration professionals.

Storm Damage

Snow, flooding, thunderstorms, lightning, high winds, and hail can cause damage to your property.  Uprooted trees and dangling powerlines can contribute to the mess.  SERVPRO of Downers Grove / Oak Brook has years of experience responding to any kind of storm damage. 

Fast Response Time

SERVPRO of Downers Grove / Oak Brook wants homeowners and commercial business owners to know that no matter what kind of storm damage you experience, we are ready to respond to your emergency 24 hours a day.

Highly Trained

Our technicians are highly trained professionals and undergo initial intensive training when hired, and undergo employee certification and continuous training for:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Call Us Today

If your home or commercial business experiences storm damage, SERVPRO of Downers Grove / Oak Brook is always available to help.  Call us today at 630-573-4290.  We’ll cleanup and restore your storm damage “Like it never even happened.”

SERVPRO - Water Cleanup and Restoration

11/10/2020 (Permalink)

Dirty tile floor with a person in a white suit mopping in the corner of the room. We respond to water damage emergencies 24 hours a day.

Water damage to your home can arrive quickly and without warning.  Do you know what to do if this happens to you?  SERVPRO of Downers Grove / Oak Brook want homeowners to know that if you experience water damage we are here to help.  We have the experience and specialty equipment to handle any water damage emergency.  The American Red Cross offers these tips for minimizing water damage while you wait for help to arrive:

  • Remove any water that remains
  • Bring all soft items such as sofas, clothing, bedding and throw rugs outside to dry in the sunlight and wind if possible
  • Throw away items that have absorbed water and cannot be cleaned or disinfected such as mattresses, carpeting, cosmetics, stuffed animals and baby toys
  • Keep the windows open and run fans, or keep them shut and run dehumidifiers to pull water from wood floors, beams, doors, etc.

If you experience flooding or water damage in your home, you can count on us to respond to your emergency 24 hours a day.  Call us at 630-573-4290 to find out about our water cleanup and restorations services. 

Keeping your Pets Safe from Fire

11/2/2020 (Permalink)

Grey and white cat looking up at a puppy with light brown fur. Follow these tips to keep your pets safe from fire in your home.

Pets are a big part of our lives; they are often considered part of our family.  We need to make sure that we keep our pets safe inside our homes.  According to the National Fire Protection Association (NFPA) pets and wild animals are responsible for starting 750 home fires each year.  The following are a few sources that your pet may have exposure to:

  • Cooking equipment
  • Fireplaces
  • Chimneys
  • Space heaters
  • Lamps
  • Bulbs
  • Wiring
  • Candles

Here are a few safety tips from NFPA to keep your pets safe in your home:

  • Pets may bump into, turn on, or knock over cooking equipment so keep them away from stoves and countertops.
  • Keep pets away from candles, lamps, and space heaters.
  • Use a heat-tempered glass screen on a fireplace and keep it in place.
  • Keep pets away from chimney’s outside vents.
  • Create a “pet-free zone” of at least three feet away from the fireplace.
  • Use battery-operated, flameless candles.
  • Keep pets away from electrical cords that they might want to chew.
  • Make sure your pets are included in your emergency evacuation plan.

SERVPRO of Downers Grove / Oak Brook will respond to any fire damage emergency 24 hours a day.  Call us today at 630-573-4290. 

Tips for Outdoor Grilling

9/9/2020 (Permalink)

Meat and vegetables on a black round grill. Enjoy outdoor grilling with these safety tips.

As the warm days of summer begin to fade, there will be cooler fall days to still enjoy the taste of a meal cooked outside on the grill.  Here are some safety tips provided by the National Fire Protection Association to keep in mind when grilling:

General Grill Safety Tips:

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets at least three feet away from the grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.
  • Always make sure your gas grill lid is open before lighting it.

If you have a Charcoal Grill:

  • There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as a fuel.
  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container.

Please stay safe with your outdoor grilling with the help of these safety tips.  If you have any questions about Fire or Smoke damage, please contact SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

SERVPRO provides Vandalism and Graffiti Cleanup

9/9/2020 (Permalink)

Shattered glass window. SERVPRO of Downers Grove / Oak Brook can handle your vandalism and graffiti cleanup.

If your home or business has suffered damage from vandalism or graffiti, we understand the urgency to fix it immediately.  Vandalism and graffiti can range from relatively minor pranks to malicious destruction of property.  SERVPRO of Downers Grove / Oak Brook knows that even the simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner. 

If you need a window or door boarded up at any time, you can call us for immediate service.  Graffiti may also need to be removed quickly and our highly trained team will provide proper cleanup.  We are available 24 hours, 7 days a week to help you. 

SERVPRO of Downers Grove / Oak Brook will act quickly to remove vandalism and graffiti from residential and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Our highly trained technicians can offer the following services:

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal
  • Contents cleaning

If you need vandalism or graffiti cleanup services, please call SERVPRO of Downers Grove / Oak Brook at 630-573-4290. 

Call SERVPRO to handle your Commercial Fire Damage Cleanup

9/3/2020 (Permalink)

Fire trucks on the street in front of tall office buildings. SERVPRO of Downers Grove / Oak Brook offers Commercial Fire Damage Cleanup.

Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. SERVPRO of Downers Grove / Oak Brook has the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Here are some of the fire damage and other commercial services we provide:

  • Fire damage cleanup and restoration
  • Water damage cleanup and restoration
  • Mold remediation and mitigation services
  • Building services
  • Carpet and upholstery cleaning
  • Odor removal
  • Disaster Recovery Team
  • Commercial Cleaning
  • Air Ducts & HVAC
  • Biohazard
  • Trauma & Crime Scene
  • Vandalism & Graffiti

If your business has suffered damage from a fire, SERVPRO of Downers Grove / Oak Brook is available 24 hours a day to safely clean and restore your property. We will take care of your commercial fire damage “Like it never even happened.”

Call us today at 630-573-4290.

Beat the Summer Heat with these Safety Tips

8/4/2020 (Permalink)

A wooden thermometer with a blue sky and white clouds in the background. Follow these safety tips to stay cool & hydrated this summer.

As we approach the middle of summer in the Chicagoland area extreme temperatures continue to rise, be ready to battle the summer heat by following these tips from the CDC:

Stay Cool:

  • Wear appropriate clothing: Choose lightweight, light-colored, loose-fitting clothing.
  • Stay cool indoors: Stay in an air-conditioned place as much as possible.  If your home does not have air conditioning, go somewhere that does, even a few hours spent in air conditioning can help your body stay cooler when you go back into the heat.
  • Plan outdoor activities carefully:  Try to limit your outdoor activity to when it is coolest, like morning and evening hours.
  • Pace yourself: Start slowly and pick up the pace gradually. 
  • Wear sunscreen: If you must go outdoors, protect yourself from the sun by wearing a hat, sunglasses, and by putting on sunscreen of SPF 15 or higher.
  • Avoid cooking hot meals: They add heat to your body!

Stay Hydrated:

  • Drink plenty of fluids: Drink more fluids, regardless of how active you are.  Do not wait until you are thirsty to drink.
  • Replace salt and minerals: Sweating removes salt and minerals from the body that need to be replaced.  A sports drink can replace the salt and minerals you lose in sweat.
  • Keep your pets hydrated: Provide plenty of fresh water for your pets.

SERVPRO of Downers Grove / Oak Brook want to make sure you stay cool this summer.  Give us a call at (630) 573-4290 if you have any questions.

We Provide Commercial Water Damage Restoration

6/23/2020 (Permalink)

Silver faucet dripping water into a sink with a few more sinks in the background. SERVPRO of Downers Grove / Oak Brook is available 24 hours a day for any water emergency.

A dripping faucet or a leaking water pipe can be costly for business owners if left unrepaired.  Water can seep under floors, into drywall and cause harm to the building structure over time.  The longer water is left to stand and permeate surfaces, the higher the cost of repairs.  SERVPRO of Downers Grove / Oak Brook want business owners to know that our highly trained technicians can respond quickly to mitigate the damage and manage the restoration project through to its completion.  Here are a few questions that we ask when you call us.  These questions will help us determine what equipment and resources to bring:

  • Your business name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

SERVPRO of Downers Grove / Oak Brook professionals are available 24 hours a day to respond to water damage emergencies, large or small.  Call us today at (630) 573-4290 to find out about our water cleanup and restoration services. 

Certified: SERVPRO Cleaned – a defensive cleaning program

6/23/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Downers Grove / Oak Brook today at 630-573-4290 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Water Damage? SERVPRO to the Rescue

5/7/2020 (Permalink)

Two SERVPRO employees standing outside a van with an air mover on the ground. SERVPRO of Downers Grove / Oak Brook will respond quickly to your water emergency.

When your Downers Grove or Oak Brook home or business has suffered water damage caused by flooding or a leak, you need a company that can respond immediately and has the experience, expertise and equipment to properly restore your property.  SERVPRO of Downers Grove / Oak Brook uses advanced inspection and extraction equipment to find the water and remove it as quickly as possible.  Our highly trained technicians will carefully monitor and document the drying process to ensure your property is back to normal.  We are available to help 24 hours a day, 7 days a week.  Our goal is to make it “Like it never even happened.”

We invest in the latest technology and equipment because it helps us restore your home or business more quickly and to minimize cost.  This equipment allows us to detect hidden moisture and extract standing water quickly and efficiently.  We also utilize professional-strength cleaning, sanitizing, and deodorizing products to clean and sanitize the affected water damage area.

If you have suffered water damage in your home or business, call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Helpful Water Damage Tips

5/7/2020 (Permalink)

Blank lined paper with a yellow pencil and a pencil sharpener and shavings on the page. Be prepared if you experience water damage at your home or business.

Even a small water damage event in your home or business can lead to potential problems in the future if it is not cared for properly.  Immediate action is key when dealing with water damage.  SERVPRO of Downers Grove / Oak Brook are water damage specialists, we have the experience, expertise, and advanced training that enables us to get your property dried quickly and thoroughly.   Here are some tips to help if you experience water damage:

Helpful Water Damage Tips:

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

If you have water or flood damage in your home or business, call SERVPRO of Downers Grove / Oak Brook today at (630) 573-4290.

How can SERVPRO Help You?

5/5/2020 (Permalink)

Big green SERVPRO truck with several green air movers in front of the truck. SERVPRO of Downers Grove / Oak Brook can handle any size disaster.

No matter the size or extent of damage you have at your residential home or your commercial property the team at SERVPRO of Downers Grove / Oak Brook has the capacity to handle any size disaster.

We Provide the following Services:

  • Fire Damage Repair & Restoration
  • Water Damage Repair & Restoration
  • Mold Remediation & Restoration
  • Storm Damage
  • Biohazard
  • Board-ups
  • Odor Removal
  • Sewage & Toilet Overflow
  • Trauma & Crime Scene
  • Vandalism & Graffiti
  • Commercial Cleaning

SERVPRO of Downers Grove / Oak Brook is a trusted leader in the restoration industry.  We provide 24-hour emergency services such as Water Damage Restoration, Fire Damage Restoration and Mold Remediation for both residential and commercial properties.  We are dedicated to being faster to any size disaster.  Our highly trained technicians have the training, specialized equipment, and expertise to handle your restoration and cleaning needs.  Our locally owned and operated business has been proudly serving the Downers Grove and Oak Brook area.  Our team will work closely with you to return your home or business back to preloss condition.  We will provide a professional process in restoring your property to make it “Like it never even happened.”

Have questions?  Call us today at (630) 573-4290

Severe Weather - Safety Tips for a Portable Generator

5/5/2020 (Permalink)

Portable red & black generator with a white background. Keep your home running through the storm with the help of a portable generator.

Are you getting ready for the spring storms to arrive in the Downers Grove & Oak Brook area?  Power outages are a common occurrence during a severe storm and a portable generator is a great tool to help you through the power outage. 

If you have a portable generator on hand for power outages during severe weather, follow the safety tips below provided by the American Red Cross.

  • Never use a generator, grill, camp stove, or other gasoline, propane, natural gas, or charcoal-burning devices inside a home, garage, basement, crawl space, or any partially enclosed area.
  • To avoid electrocution, keep the generator dry and do not use it in wet conditions. Operate it on a dry surface under an open canopy-like structure, such as under a tarp held up on poles.  Do not touch the generator with wet hands.
  • Install CO alarms in central locations on every level of your home or property and outside sleeping areas to provide early warnings.

If you experience storm or water damage caused by a power outage in your home, please give SERVPRO of Downers Grove / Oak Brook a call at (630) 573-4290. 

Source: Residential Newsline Volume 18 issue 2

SERVPRO offers Full Service Restoration for your Business

5/4/2020 (Permalink)

Close up of blue office building with lots of windows. SERVPRO of Downers Grove / Oak Brook will help keep your business running.

When your property faces damage and business operations are interrupted, turn to SERVPRO of Downers Grove / Oak Brook to help restore, recover and re-open.  Offering full service restoration, we can handle all aspects of the response, from emergency board-up, to water or debris removal, cleaning, drying, and restoration, including rebuilding from the damage.

Helping Your Business and Recovering from Damage

We are a local business based in the Downers Grove and Oak Brook area and we understand that you need an immediate response with trained and professional staff working to get you restored quickly and accurately.  Responding 24/7, don’t hesitate to contact us to help with any of the following:

  • Emergency/after-hours board-up services to secure your property
  • Water extraction and commercial drying
  • Fire damage mitigation and repairs
  • Smoke and soot cleaning and deodorization
  • Biohazard cleaning
  • Mold removal and remediation
  • Any form of structural damage to your property

For help with your business or commercial property call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Stay Safe during a Flood

5/4/2020 (Permalink)

Yellow road closed sign in front of a flooded street with trees in the background. SERVPRO of Downers Grove / Oak Brook can help with storm and flood damage.

Springtime in the Midwest can bring severe rain showers which can lead to flooding in our area.  According to Ready.gov floods are the most common natural disaster in the United States.  Here are a few things to know about floods:

Floods may:

  • Result from heavy rain, storm surges and overflows of dams and other water systems.
  • Develop slowly or quickly. Flash floods can come with no warning.
  • Cause outages, disrupt transportation, damage buildings and create landslides.

 IF YOU ARE UNDER A FLOOD WARNING, FIND SAFE SHELTER RIGHT AWAY

  • Do not walk, swim or drive through flood waters. Turn Around, Don’t Drown!
    • Just six inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • Stay off of bridges over fast-moving water.
  • Depending on the type of flooding:
    • Evacuate if told to do so.
    • Move to higher ground or a higher floor.
    • Stay where you are.

SERVPRO of Downers Grove / Oak Brook can respond immediately to storm and flooding conditions.  We are available 24 hours a day – Call us today at (630) 573-4290.

SERVPRO is Here to Help

5/1/2020 (Permalink)

SERVPRO house logo with here to help in orange letters and a grey background. SERVPRO of Downers Grove / Oak Brook is here to help during this time of need.

In these unprecedented times the team at SERVPRO of Downers Grove / Oak Brook want you to know we are here to help!

About Coronavirus

The Centers for Disease Control and Prevention continues to respond to an outbreak of respiratory disease caused by a new coronavirus that was first detected in China and has now spread internationally. While the virus is termed coronavirus, the sickness that results after infection has been termed COVID-19.

COVID-19 has now been declared a pandemic, which is a global outbreak of a disease.  

Symptoms

Illness from COVID-19 is wide ranging, from mild to severe symptoms and death. According to the CDC, symptom may appear two days to two weeks after exposure:

  • Fever
  • Cough
  • Shortness of breath

It is important to consult your medical provider if you develop any severe or concerning symptoms.

Tips and Best Practices to Minimize Your Risk

Cities and states are taking increasingly drastic measures to curb the severity of the pandemic, including the closing of bars, restaurants, and public venues. In some areas, officials have issued “shelter in place” orders in order to compel residents to stay in their homes and limit movement. To further protect yourself, minimize your exposure with the following tips:

Practice Good Hygiene

    • Clean hands with sanitizer and wash your hands frequently
    • Avoid touching your face and cover coughs and sneezes
    • Disinfect “high touch” surfaces like doorknobs, light switches, tables, doorknobs, and handrails regularly
    • Increase ventilation by opening windows or adjusting air conditioning

At The Office

    • Stop shaking hands – use other noncontact methods of greeting
    • Use videoconferencing for meetings when possible
    • When not possible, hold meetings in open, well-ventilated spaces
    • Disinfect “high touch” surfaces like desks, keyboards, light switches, doorknobs, and telephones
    • Consider adjusting or postponing large meetings or gatherings

Stay Home if...

    • You are feeling sick
    • You have a sick family member in their home

Need Specialized Cleaning Services?
Call Us Today (630) 573-4290 

Sources:

Be Prepared for a Tornado

5/1/2020 (Permalink)

Black funnel cloud on the ground next to a car with telephone poles in the background. Follow this tips if you are under a tornado warning.

With springtime weather arriving in the Midwest, the weather can change quickly and bring powerful storms to our area.  Being prepared for the unexpected can help keep you safe during a storm.  Here are a few tips from Ready.gov to prepare for a Tornado:

Tornadoes can destroy buildings, flip cars, and create deadly flying debris. Tornadoes are violently rotating columns of air that extend from a thunderstorm to the ground. Tornadoes can:

  • Happen anytime and anywhere
  • Bring intense winds, over 200 MPH
  • Look like funnels.

IF YOU ARE UNDER A TORNADO WARNING, FIND SAFE SHELTER RIGHT AWAY

  • If you can safely get to a sturdy building, then do so immediately.
  • Go to a safe room, basement, or storm cellar.
  • If you are in a building with no basement, then get to a small interior room on the lowest level.
  • Stay away from windows, doors, and outside walls.
  • Do not get under an overpass or bridge. You’re safer in a low, flat location.
  • Watch out for flying debris that can cause injury or death.
  • Use your arms to protect your head and neck.

If you have suffered storm damage caused by a tornado or a strong windstorm, please call SERVPRO of Downers Grove / Oak Brook for help – (630) 573-4290

What to do if you find Mold

4/30/2020 (Permalink)

Black mold spots on a white ceiling of a closet with brown trim. If you find mold, contact SERVPRO of Downers Grove / Oak Brook for help.

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line.  Mold can cause significant damage to your property.  SERVPRO of Downers Grove / Oak Brook has the training, protective gear, and specialized equipment necessary to handle your mold problem.

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Downers Grove / Oak Brook for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Mold Remediation Services

If you suspect that your home or business has a mold problem, contact SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

SERVPRO - 24 Hour Emergency Service

4/30/2020 (Permalink)

Standing water on the floor with debris on the floor and a doorway at the bottom of a stairway. If you experience water damage, please call SERVPRO of Downers Grove / Oak Brook.

SERVPRO of Downers Grove / Oak Brook is available 24 hours a day for water emergencies, large or small.  When you are dealing with water damage, immediate action is crucial.  A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 630-573-4290

We understand that when you call us, you may be feeling confused, stressed, and vulnerable.  You need an expert to guide you through this crisis.  SERVPRO of Downers Grove / Oak Brook has the specific water damage training and experience to help you through this tough time.

What to Expect

When you call, we will ask several questions regarding your water damage emergency.  These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

If you experience Water Damage – Call SERVPRO of Downers Grove / Oak Brook to Help!

Commercial Storm Damage Restoration

4/29/2020 (Permalink)

Green SERVPRO semi truck with two employees in the cab. SERVPRO of Downers Grove / Oak Brook offers 24 hour emergency service.

Storms and inclement weather can bring wind damage, heavy rain, and flooding that can devastate any business in a matter of minutes.  There is never a convenient time for flooding or water damage to strike, and storms don’t just strike during regular business hours; that’s why SERVPRO of Downers Grove / Oak Brook Professionals offer 24 hour emergency service 365 days per year.

Every hour spent cleaning up is an hour of lost revenue and productivity.  So when an emergency situation arises in your business, give our Professionals a call and we will be there fast with the help you need.

  •  24 Hour Emergency Service
  •  Faster to Any Size Disaster
  •  A Trusted Leader in the Storm and Water Restoration Industry with over 1,700 Franchises
  •  Highly Trained Storm and Water Damage Restoration Specialists

SERVPRO of Downers Grove / Oak Brook has the training, experience, and equipment to handle large commercial storm or water damage emergencies.  Regardless of your property type or size, we will respond quickly to clean the property and manage the restoration project through to its completion.

Storm or Flood Damage? Call Us Today (630) 573-4290

Commercial Cleaning Service - SERVPRO

4/29/2020 (Permalink)

Curved hallway of an office building with blue carpet, white tile and white lights in the ceiling. SERVPRO of Downers Grove / Oak Brook offers several commercial cleaning services.

SERVPRO can help keep your Business Clean

Whether you need cleaning for a commercial office or require industrial cleaning services, SERVPRO of Downers Grove / Oak Brook can help.  It is hard to notice all of the common wear and tear that gradually soils your office or warehouse.  When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, give us a call.  Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO to make your workspace or warehouse look its very best.

SERVPRO of Downers Grove / Oak Brook will get the job done right and get it done quickly, we have the training, experience, and equipment to handle the situation.  We offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants.  We have the specialized training and products to get your property back to business. 

If you are in need of Commercial Cleaning for your business, please call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Tips for Candle Safety in your Home

4/23/2020 (Permalink)

White candle with a flame with a black background. Follow these tips when using candles in your home.

Candles may be pretty to look at and provide a great fragrance in your home, but they can also be a cause of a house fire.  According to the National Fire Protection Association, 3 out of every 5 candle fires start when things that can burn are placed too close to the candle.  Here are some tips that you should follow for candle safety:

  • Blow out candles before leaving a room or going to bed
  • Keep candles one foot away from anything that can burn
  • Use a sturdy candle holder, that will not tip over easily
  • Put candle holders on a sturdy and unclutter surface
  • Light candles carefully, keep your hair and any loose clothing away from the flame
  • Do not let the candle burn all the way to the bottom; put it out before it gets too close to the container or holder
  • You should not light a candle if oxygen is used in the home
  • During a power outage, use a flashlight or battery-operated lighting instead of a candle

Remember candles are an open flame which means they can easily ignite.  As an alternative, consider using flameless candles.

If you have any additional questions about fire or smoke damage, please feel free to contact SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Be Prepared for a Fire - Make a Fire Escape Plan

4/23/2020 (Permalink)

Fire escape sign in red and white with a white arrow. Keep your family safe in case of a fire - Have a fire escape plan in place.

SERVPRO of Downers Grove / Oak Brook knows that having a plan is the best way to prepare your family in case of a fire emergency.  It does not take a great deal of work, but it can be the difference in being able to protect your family.

Your plan should be simple and easy to follow.  Here are some suggestions from Ready.gov to help make a plan for your family in case of a fire:

  • Involve your children when making the plan so that they are ready in case of a fire.
  • Teach children not to hide from firefighters.
  • Find two ways to get out of each room.
  • Practice the plan so your children know what to do in case of a fire.
  • Practice feeling your way out of the house in the dark.

Taking the time to come up with a plan is an important part of protecting your family in the event of a fire.

Home fires can happen at any time, but you can make sure that your family is ready in case it happens.  If you need additional resources, call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290 and we can help!

Be Prepared for a Power Outage

3/30/2020 (Permalink)

Candle flame in front of a computer. Don't let a power outage leave you in the dark. Be prepared now.

Power Outages can disrupt your routine and sometimes they can result in damage to your home or business.  According to Ready.gov here are some steps to help you prepare now if a power outage does occur:

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines.  Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems.  Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member.  Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored.  Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

If you experience storm damage to your property, please call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290. 

We are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO orange house logo with here to help with a SERVPRO employee and a customer in the background. SERVPRO of Downers Grove / Oak Brook is Here to Help.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Downers Grove / Oak Brook, 630-573-4290.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Extension Cord Safety Tips

3/11/2020 (Permalink)

White power strip with a white plug. Extension cords can be a fire hazard when used improperly.

An extension cord can come in handy from time to time to help you solve a temporary power issue, however they should not be used for a long-term solution.  Extension cord misuse can cause damage to your home or business.  According to the Electrical Safety Foundation International (ESFI) here are some tips to keep your extension cords safe:

  •  Do not overload extension cords or allow them to run through water or snow on the ground.
  • Do not substitute extension cords for permanent wiring.
  • Do not run through walls, doorways, ceilings or floors.  If cord is covered, heat cannot escape, which may result in a fire hazard.
  • Do not use an extension cord for more than one appliance.
  • Make sure the extension cord or temporary power strip you use is rated for the products to be plugged in.
  • Never use a cord that feels hot or is damaged in any way.  Touching even a single exposed strand can give you an electric shock or burn.
  • Never use three-prong plugs with outlets that only have two slots for the plug. Do not cut off the ground pin to force a fit.  This defeats the purpose of a three-prong plug and could lead to an electrical shock.

Fire Damage?  Please call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Water Damage - SERVPRO can Help

3/11/2020 (Permalink)

SERVPRO employee removing water from a room with blue walls and a white ceiling. SERVPRO of Downers Grove / Oak Brook is available 24 hours to handle any water damage emergency.

Water damage can happen at any time and it can take a toll on your home or business.  A flooded basement, a washing machine that overflows, a pipe break; these are just a few examples that can cause water damage. 

No matter how large or small the situation, SERVPRO of Downers Grove / Oak Brook has the emergency water damage repair expertise needed to bring your property back to how it was before the water damage occurred.  We provide the following:

  • 24-Hour Emergency Service:  Call us at any hour of the day.  We will work with you to determine what materials and equipment we should bring to address your situation.  Our technicians will arrive at your property quickly to begin restoration services.
  • Thorough Inspection Procedures:  We are trained to perform an extensive examination of your property and address any safety concerns.  
  • Training and Advanced Equipment:  Our technicians receive training through SERVPRO’s Corporate Training Facility and maintain Institute of Inspection Cleaning and Restoration Certification (IICRC) industry certifications.  We use advanced water removal and drying equipment to restore your home efficiently.  

For more information on Water Damage, please contact SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

SERVPRO uses Specialized Equipment

2/25/2020 (Permalink)

Two SERVPRO employees unloading equipment from a SERVPRO van. SERVPRO uses state of the art equipment for your restoration needs.

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry.  These advancements allow SERVPRO of Downers Grove / Oak Brook Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning.  The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment:

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels.  Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment:

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment:

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business.  Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace.
  • Industrial grade dehumidifiers pull the water vapor from the air.

SERVPRO of Downers Grove / Oak Brook has the technology to restore your residential or commercial property.  Call us today at (630) 573-4290.

Electrical Safety Tips

2/25/2020 (Permalink)

White power outlet on a white wall. Be cautious with electricity.

Most of the things we do each day involve electricity.  From the time we get up in the morning by using the alarm clock to turning off the lights as we go to sleep, we use electricity repeatedly.  Electricity makes our lives easier, but we do need to keep safety in mind.

Here are some electrical safety tips from the National Fire Protection Association:

  • Have all electrical work done by a qualified electrician.
  • When you are buying or remodeling a home, have it inspected by a qualified private inspector or in accordance with local requirements.
  • Only use one heat-producing appliance (such as a coffee maker, toaster, space heater, etc.) plugged into a receptacle outlet at a time.
  • Major appliances (refrigerators, dryers, washers, stoves, air conditioners, microwave ovens, etc.) should be plugged directly into a wall receptacle outlet. Extension cords and plug strips should not be used.
  • Use ground-fault circuit interrupters (GFCIs) to reduce the risk of shock. GFCIs shut off an electrical circuit when it becomes a shock hazard. They should be installed inside the home in bathrooms, kitchens, garages and basements.  
  • Check electrical cords to make sure they are not running across doorways or under carpets. Extension cords are intended for temporary use.
  • Use a light bulb with the right number of watts. There should be a sticker that indicates the right number of watts.

If you experience fire damage in your home or business, please contact SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Be Ready for Cold Weather

2/24/2020 (Permalink)

Person walking down a snow covered city street with buildings on each side. Be prepared before the snow falls.

If you live in the Midwest, then you understand that the weather can change quickly.  The temperatures can fluctuate drastically from day to day.  One day the temperatures are in the 50’s and the next day a winter storm is headed our way.  Here are a few tips from the American Red Cross to protect yourself from the cold weather.

  • Wear layered clothing, mittens or gloves, and a hat. Outer garments should be tightly woven and water repellent.  Mittens or gloves and a hat will prevent the loss of body heat.
  • Cover your mouth to protect your lungs from severely cold air. Avoid taking deep breaths; minimize talking.
  • Watch for signs of hypothermia and frostbite.
  • Keep dry. Change wet clothing frequently to prevent a loss of body heat.
  • Stretch before you go out. If you go out to shovel snow, do a few stretching exercises to warm up your body.
  • Avoid overexertion, such as shoveling heavy snow, pushing a vehicle, or walking in deep snow.
  • Walk carefully on snowy, icy sidewalks. Slips and falls occur frequently in winter weather.

SERVPRO of Downers Grove / Oak Brook wants to help keep you safe in the event of a winter storm. 

Commercial Cleaning Services

2/24/2020 (Permalink)

Lobby of an office building with tile floor and silver pillars with flower pots on the side. SERVPRO of Downers Grove / Oak Brook provides Commercial Cleaning Services.

Maintaining a clean work environment is important to every business owner.  When grime, odor and moisture challenges go beyond the scope of your regular janitorial staff, call in SERVPRO of Downers Grove / Oak Brook.  Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO to make your workspace look its very best.  We will get the job done right and get it done quickly.

SERVPRO of Downers Grove / Oak Brook offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants.  We have the specialized training and products to get your property back to business.  Our cleaning services include the following:

  • Air Ducts and HVAC
  • Biohazard
  • Carpet and Upholstery
  • Ceilings, Floors, and Walls
  • Drapes and Blinds
  • Odor Removal
  • Sewage
  • Trauma and Crime Scene
  • Vandalism

If your commercial property needs specialty cleaning contact SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Be Ready with an ERP from SERVPRO

2/18/2020 (Permalink)

SERVPRO house logo with emergency ready profile under it with a big green check mark. If disaster strikes your business, be ready with an ERP from SERVPRO.

No one ever plans on a disaster to strike, but you can prepare for it.

In the event of an emergency, the SERVPRO Emergency Ready Profile (ERP) can help minimize business interruption by having an immediate plan of action in place for your facility.  The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off Valve Locations and Priority Area.  Our representatives will work with you to set up the plan.

Knowing what to do and who to call in advance and having a plan in place may help minimize the amount of time your business is inactive and gets you back in the building following a disaster.  The ERP is available online using your computer or a tablet.  You can download SERVPRO's free Ready Plan app to access this information anytime.  The SERVPRO Emergency READY Profile (ERP) will help ensure you and your businesses are "Ready for whatever happens."
 

SERVPRO of Downers Grove / Oak Brook offers complimentary Emergency READY Profiles for your businesses and commercial properties.  Please contact us today at (630) 573-4290 to get your profile started.

Call SERVPRO of Downers Grove / Oak Brook

2/18/2020 (Permalink)

Green SERVPRO van with trees in the background. SERVPRO of Downers Grove / Oak Brook can handle your disaster.

SERVPRO of Downers Grove / Oak Brook is locally owned and operated.  We provide 24-hour emergency services such as Water Damage Restoration, Fire Damage Restoration and Mold Remediation for both residential and commercial properties.  We are dedicated to being faster to any size disaster.  Our highly trained technicians have the training, specialized equipment, and expertise to handle your restoration and cleaning needs.   

SERVPRO of Downers Grove / Oak Brook is proud to serve the following Illinois communities:

  • Oak Brook
  • Downers Grove
  • Westmont
  • Clarendon Hills
  • Hinsdale
  • Woodridge
  • Willowbrook
  • Darien
  • Lisle
  • Oakbrook Terrace

Our residential services include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building Services

Our commercial services include:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Cleaning Services
  • Commercial Storm and Major Events

SERVPRO of Downers Grove / Oak Brook is available 24/7 to help with any size disaster.  Call us today at (630) 573-4290.

Storm Damage Cleanup

2/12/2020 (Permalink)

Park bench with water surrounding it. SERVPRO of Downers Grove / Oak Brook is available 24/7 to help with Storm Damage.

SERVPRO of Downers Grove / Oak Brook has years of experience restoring homes and businesses affected by storm damage and flooding.  We are emergency restoration service experts.  Our highly trained professionals use specialized equipment and advanced training to quickly restore your property to pre-storm condition.  We’re dedicated to responding immediately, which helps to minimize secondary damage.  Our team has worked with damages of all sizes, from homes to hi-rise apartments and office buildings.  We provide 24 emergency dispatch for any kind of storm emergency in Downers Grove and Oak Brook.  We respond to all residential and commercial restoration emergencies with storm damage, large and small. 

We're Highly Trained Storm Damage Specialists

We specialize in flooding and storm damage restoration, the cornerstone of our business. We have extensive water damage and storm restoration training that allows us to get your home back to normal quickly.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Have Storm Damage?  Call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290

Fire Restoration in Downers Grove

2/12/2020 (Permalink)

SERVPRO employee talking to the customer at the bottom of the stairs near the living room. If you are in need of Fire Cleanup Services, SERVPRO of Downers Grove / Oak Brook can help!

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts.  SERVPRO of Downers Grove / Oak Brook have the specialized fire restoration training needed to restore your home to pre-fire condition.

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same.  The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us.  Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage.  This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs.  To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water.  We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire.  We use a variety of cleaning techniques to restore your belongings to pre-fire condition.  We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition.  Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Have questions about Fire, Smoke or Soot Damage?  Call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Flooding Emergency Tips

1/27/2020 (Permalink)

Flooded street with trees and black lamp posts lining the street with a blue bridge in the background. For help with Flooding, call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Water Emergencies can happen quickly and can be devastating to your home or business.  SERVPRO of Downers Grove / Oak Brook can arrive fast to help you.

Here are a few tips until help arrives:

What to do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT to do After Flooding

  • Don't leave wet fabrics in place.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet.

Have Water of Flood Damage?  Call SERVPRO of Downers Grove / Oak Brook – (630) 573-4290.

SERVPRO - Commercial Services

1/27/2020 (Permalink)

Big green SERVPRO truck with several green air movers in front of the truck. SERVPRO of Downers Grove / Oak Brook provides Commercial Services to your business.

Commercial cleaning and restoration present unique challenges.  You need a company that provides excellent results while minimizing the disruption to your business.  When the need arises for professional cleaning or emergency restoration services, SERVPRO of Downers Grove / Oak Brook has the training and expertise to help make it “Like it never even happened.”  We handle all types of commercial industries:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

When it comes to commercial restoration services, SERVPRO is a leader in the industry.  Available 24 hours a day and seven days a week, SERVPRO of Downers Grove / Oak Brook responds quickly to your commercial fire, water, and mold damage emergencies.  No commercial project is too big!

Need Commercial Services? Call Us at (630) 573-4290. 

How to Prevent Frozen Pipes

1/23/2020 (Permalink)

Copper water pipe with several icicles hanging down. Frozen Pipes can cause water damage. Follow these tips to avoid them.

Freezing cold temperatures have arrived on the Chicagoland area.  Your home or business may be at risk for frozen pipes which can cause water damage to your property.

Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages or kitchen cabinets.  A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage.  A burst pipe can cause considerable damage to your property if not addressed quickly. To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross.

  • Be sure to completely drain water from swimming pool and sprinkler lines.
  • Remove, drain, and store hoses used outdoors.
  • Open kitchen cabinets to let warm air circulate near the plumbing.
  • When the weather is extremely cold, let water drip from faucets; running water is less likely to freeze.
  • Keep your heat set to the same temperature both day and night.

If your home or business has damage caused by winter weather, please call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Source: Residential Newsline Volume 17, Issue 1

Smoke Alarms - Fire Safety Tips

1/23/2020 (Permalink)

Round smoke alarm with a black background. Smoke Alarms can save lives!

Smoke alarms save lives.  Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries.  If there is a fire in your home, smoke spreads fast and you need smoke alarms to give you time to get out.  According to the National Fire Protection Association (NFPA) here is what you need to know about smoke alarms:

  • A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area.  Install alarms on every level of the home. 
  • Smoke alarms should be interconnected. When one sounds, they all sound. 
  • Large homes may need extra smoke alarms.
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • When a smoke alarm sounds, get outside and stay outside.
  • Replace all smoke alarms in your home every 10 years.

If you have any additional questions about Fire Alarm Safety, please contact SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

POLAR VORTEX 2019 - SERVPRO CAN HELP

2/1/2019 (Permalink)

If you have any water damage caused from the Polar Vortex, please call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Over the past few days record breaking temperatures have had a grip on Chicago, bringing normal activities to a halt.  Many businesses shut down for a few days to make sure that their employees remained safe and warm.  As the temperatures slowly rise, be on the lookout for water damage caused by frozen pipes. 

SERVPRO of Downers Grove / Oak Brook uses advanced inspection and extraction equipment to find the water and remove it as quickly as possible.  Our highly trained technicians will carefully monitor and document the drying process to ensure your property is back to normal.  We are available to help 24 hours a day, 7 days a week.  Our goal is to make it “Like it never even happened.”

We hope that you have weathered the storm but if your property is in need of our services, please give us a call at (630) 573-4290. 

Fire Damage - Safety Tips

1/22/2019 (Permalink)

SERVPRO of Downers Grove / Oak Brook is always ready to help with any size Fire Damage. Call us today at (630) 573-4290.

What you can do until help arrives

After any fire damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

What To Do After A Fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Downers Grove / Oak Brook.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Have A Fire or Smoke Damage Emergency? 
Call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

MOLD - SERVPRO can Help!

1/22/2019 (Permalink)

SERVPRO of Downers Grove / Oak Brook can help with your Mold problems. Call us today at (630) 573-4290.

When there is a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business.  Mold can affect your health and can also cause significant damage to your property.  SERVPRO of Downers Grove / Oak Brook Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem.  Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process remains the same.

Inspection & Damage Assessment

  • Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water which can be hidden from plain view.

Mold Containment

  • Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

  • Specialized filtration equipment captures microscopic mold spores out of the air. Our technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold & Mold-Infested Materials

  • The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming.  Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents

  • SERVPRO of Downers Grove / Oak Brook will clean your furniture, decorative items, curtains, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. 

SERVPRO of Downers Grove / Oak Brook understand mold and mold growth and have the training and equipment to remediate mold in your home or business.  Call us today at (630) 573-4290.

Plan for the Storm!

1/22/2019 (Permalink)

Be ready for a storm before it arrives. SERVPRO of Downers Grove / Oak Brook can help with any storm damage.

Be prepared to weather the storm with the FEMA App.  This app allows you to get National Weather Service alerts for up to five locations to keep you informed on-the-go.  It also has information on what to do before, during, and after different disasters.  In the midst of an emergency, the app can give you directions to open shelters nearby, help you locate someone to talk to at a Disaster Recovery Center, and let you share images of damage and recovery efforts to help first responders and emergency managers.  This app is available to download for free for iOS and Android at the Apple Store and on Google Play.

Have questions on how to prepare for a storm? Contact SERVPRO of Downers Grove / Oak Brook (630) 573-4290 on how to plan for an emergency.

Source:  Residential Newsline  Volume 16 Volume 4

If Disaster Threatens the Hospitality Industry - SERVPRO can Help!

1/17/2019 (Permalink)

If you have a disaster at your hospitality facility, SERVPRO of Downers Grove / Oak Brook is here to help!

AT SERVPRO of Downers Grove / Oak Brook we understand that keeping your guests satisfied is your top priority, and you can rest assured that you are ours.  When disaster strikes at a hospitality facility, the help of a specialized team is critical in assuring that normal operations resume as quickly and safely as possible.

Whether the cause is a coat hanger on a sprinkler head or a natural disaster, we work to efficiently isolate the damaged area so that basic functions can continue normally, and guests can enjoy your services with minimal impact.  Our professionals are trained to work with your management and maintenance teams to prioritize spaces and make sure that all areas are restored to your complete satisfaction.  Our experience in the hospitality industry has given us the ability to provide a variety of detailed services for the following hospitality facilities:

  • Hotels
  • Convention Centers
  • Casinos
  • Resorts
  • Entertainment Venues
  • Banquet Halls

If your business experiences any type of a disaster, SERVPRO of Downers Grove / Oak Brook will be there to help!  Please contact us at (630) 573-4290. 

Sewage Cleanup and Restoration

1/17/2019 (Permalink)

If you have a sewer backup - Call SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses.  SERVPRO of Downers Grove / Oak Brook has specialized training and equipment to quickly and safely clean contaminants like sewage.

Water damage can be classified by the three types of contaminated water.  SERVPRO of Downers Grove / Oak Brook will inspect your home or business to determine the appropriate plan of action for the type of water encountered.

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet.  If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness.  Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided.  Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Hour Emergency Service

Water contaminated with sewage backup should be considered an emergency situation and dealt with as quickly as possible.  SERVPRO of Downers Grove / Oak Brook are available 24 hours a day, 365 days a year. We are water damage restoration specialists with specialized training, equipment and protective gear to safely restore your home or business.

Toilet Overflow or Sewer Backup?
Call us Today (630) 573-4290

Water Damage Emergency Tips

1/17/2019 (Permalink)

SERVPRO of Downers Grove / Oak Brook is available to help with your water damage - Call us today at (630) 573-4290.

What you can do until help arrives:

After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

SERVPRO of Downers Grove / Oak Brook is nearby and ready to serve you.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Have A Water Damage Emergency? 
Call SERVPRO of Downers Grove / Oak Brook today at (630) 573-4290 

Commercial Services

1/17/2019 (Permalink)

SERVPRO of Downers Grove / Oak Brook is available to help with all of you Commercial Cleaning and Restorations needs. Call us at (630) 573-4290.

Commercial cleaning and restoration services are the cornerstone of our business.  SERVPRO of Downers Grove / Oak Brook is available 24 hours, 7 days a week to get your business back up and running.  Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation.

Here are somecommercial services we provide:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Storm Damage
  • Commercial Duct Cleaning
  • Commercial Biohazard Cleanup
  • Commercial Sewage
  • Commercial Post Construction Cleanup
  • Commercial Carpet & Upholstery
  • Commercial Vandalism

So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Downers Grove / Oak Brook has the training and expertise to help make it “Like it never even happened.”

If you are in need of our Commercial Services, Please call SERVPRO of Downers Grove / Oak Brook today at (630) 573-4290.

Caring For Your Belongings After Water Damage

1/15/2019 (Permalink)

SERVPRO of Downers Grove / Oak Brook will take good care of your belongings after a water damage.

Water damage can affect not only the structure of your house but also your belongings.  SERVPRO of Downers Grove / Oak Brook understands that your home is more than a structure.  Your furniture, clothing, keepsakes, and other belongings are important to you.  We provide the following services to help restore and protect your belongings while we are restoring your home.

Contents Restoration

SERVPRO of Downers Grove / Oak Brook specialize in restoring contents damaged by water.  We pretest your contents to determine what items can be restored back to their condition before the water damage.  We utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe - Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Move-Outs/Pack-Outs

If your home requires extensive restoration, SERVPRO of Downers Grove / Oak Brook can conduct an organized, efficient move-out of the affected area.  A move-out will provide several benefits, including the following:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs.

On-Site Storage

We have in-house storage where we can keep your belongings safe from further damage, and can provide cleaning and restoration services for your belongings.  We have a warehouse dedicated to storage where we can keep your items safe and secure.

If you are in need of our Restoration Services – Please call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Surprise, My Office is Flooded!

1/15/2019 (Permalink)

SERVPRO of Downers Grove / Oak Brook can help if your office space has water damage.

Surprises at work are never anything that we look forward to and walking into a flooded office is never a good way to start the day. 

Flooding and water damage events that take place in commercial properties are often complex with numerous issues that require a knowledgeable and flexible response.  SERVPRO of Downers Grove / Oak Brook will be there to help you.  Whether you are dealing with a relatively small water cleanup or a large scale event, we will work quickly to assess each unique situation and isolate the damaged area.  In many instances, normal operations can continue in a temporary space while we restore your facility.

Our team is trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area and manage the restoration project through to its completion.  We understand that every hour spent cleaning up is an hour of lost revenue and productivity.  So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of Downers Grove / Oak Brook specializes in the cleanup and restoration of commercial property after a water damage event.  Call us today at (630) 573-4290.

Frozen Pipes can lead to Water Damage

1/10/2019 (Permalink)

SERVPRO of Downers Grove / Oak Brook can help if you experience water damage caused from winter weather.

Winter weather can bring about more issues than just slippery roads and a sidewalk to shovel.  If you live where temperatures sink below freezing level, you are also at risk for frozen pipes and ice dams, which can create a major disaster at your home or property.

FROZEN PIPES

Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages or kitchen cabinets. A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage.  A burst pipe can cause considerable damage to your property if not addressed quickly. To prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross.

  • Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses.
  • Open kitchen cabinets to let warm air circulate near the plumbing.
  • When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.
  • Keep your heat set to the same temperature both day and night.

ICE DAMS

Ice dams can be a little-known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still-frozen ice.  When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and into the structure’s interior areas, as well as causing gutters and shingles to move or fall.

If winter weather causes water damage to your property, SERVPRO of Downers Grove / Oak Brook is available to help – Call us at (630) 573-4290.

Source: Residential Newsline Volume 17, Issue 1

The Importance of a Smoke Alarm

1/10/2019 (Permalink)

Keep your Smoke Alarms Working!

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA).

In homes, smoke alarms should be in every bedroom, outside each sleeping area, and on every level, including the basement.  Extra smoke alarms may be needed in large homes.

Test smoke alarms monthly using the test button.  Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years.  Other alarms need batteries replaced every year, and the unit replaced every ten years.  If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately.  Never disable or remove the battery from an alarm.

Be sure your home has a fire emergency plan in place and conduct regular fire drills with your family. For more information on Emergency Preparedness, contact SERVPRO of Downers Grove / Oak Brook.

Have Questions About Fire or Smoke Damage? Call SERVPRO of Downers Grove / Oak Brook Today - (630) 573-4290.

Source: Residential Newsline Volume 15, Issue 2

Heating Safety Tips!

1/10/2019 (Permalink)

Stay warm & safe this winter!

Winter season is here and with it comes shorter days and lower temperatures.  No matter where you live, winter brings a change in the weather.  Many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves to help keep homes cozy.  

Did you know, heating equipment is a leading cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires cause an estimated $1 billion in direct property damage annually.  Keep the following safety tips in mind to help reduce your risk of a heating-related fire.  

  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot “kid-free zone” around open fires and space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container.  Keep the container a safe distance away from your home.  
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Test smoke alarms monthly.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.

If your property does suffer from fire damage, contact SERVPRO of Downers Grove / Oak Brook – (630) 573-4290.

Source: Residential Newsline  Volume 15, Issue 1

Thanksgiving Cooking Safety Tips

11/20/2018 (Permalink)

Make cooking safely a priority this Holiday Season.

Thanksgiving Day is coming up soon and it is so important to celebrate with safety in mind.

According to the National Fire Protection Association, cooking is the main cause for home fires and injuries, with Thanksgiving being the peak day for cooking-related fires.  Here are some safety tips to help ensure you can enjoy a safe holiday.

  • Never leave cooking food unattended–stay in the kitchen when frying, grilling or broiling food.
  • Check food regularly while cooking and remain in the home while cooking. Use a timer as a reminder that the stove or oven is on.
  • Keep the kids away from the cooking area.
  • Keep anything flammable–pot holders, oven mitts, wooden utensils, paper or plastic bags away from the stove.
  • Clean cooking surfaces on a regular basis to prevent grease buildup.
  • Purchase a fire extinguisher to keep in the kitchen.
  • Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.

SERVPRO of Downers Grove / Oak Brook wishes you a safe and happy holiday season.  We are available 24/7 in the event of a fire emergency.  Please call us at 630-573-4290.

Source: National Fire Protection Association

Be Prepared for Winter Storms!

11/20/2018 (Permalink)

Be prepared for winter weather.

Winter is approaching the Chicagoland area sooner than usual this year.  SERVPRO of Downers Grove / Oak Brook want to help keep you safe in the event of a snowstorm.  Here are some tips form the American Red Cross to help keep you safe and get you ready for traveling in the cold weather:

  • Talk with your family about what to do if a winter storm watch or warning is issued.
  • Have your vehicle winterized before the winter storm season to decrease your chance of being stranded in cold weather.
  • Have a mechanic check your battery, antifreeze, wipers and windshield fluid, ignition system, thermostat, lights, flashing hazard lights, exhaust system, heater, brakes, defroster and oil.
  • Keep in your vehicle: a windshield scraper, small broom, matches in a waterproof container, an emergency supply kit, including warm clothing.
  • Keep your gas tank full so you can leave right away in an emergency.
  • Have a cell phone with you and make sure the battery is charged.
  • Pack a warm coat, gloves and a hat.

The Team at SERVPRO of Downers Grove / Oak Brook wants you to arrive safe at your destination!

When Disaster Strikes our Schools

10/4/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook respond quick to help schools and learning facilities during a disaster.

AT SERVPRO of Downers Grove / Oak Brook we believe learning shouldn’t be paused or canceled, even in the face of disaster.  Disasters at an educational facility are highly complex and require a knowledgeable and - flexible response.  Whether we’re dealing with a small school or a campus of higher education, we work quickly to assess each unique situation and isolate the damaged area so that normal operations can continue while we restore your facility.  

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area.  Your job is to provide valuable lessons and information to the students; ours is to make sure you have a safe place to do so.

Our experience in handling educational facilities cleanups has given us the ability to provide a variety of detailed services for the following educational facilities:

  • K-12 Schools
  • Colleges & Universities
  • Dormitories
  • Event and Sporting Arenas
  • Libraries
  • Daycares / Pre-K Facilities

If your school or university faces a Disaster  -  Call SERVPRO of Downers Grove / Oak Brook – 630-573-4290

SERVPRO Provides Emergency Services to your Healthcare Facility

10/4/2018 (Permalink)

If your Healthcare facility faces an Emergency - SERVPRO of Downers Grove / Oak Brook will respond immediately!

AT SERVPRO of Downers Grove / Oak Brook our professionals are trained in adhering to the highest sanitation standards.  We understand that time is crucial for both your operations and your patients. Our employees know how to handle regulated medical waste and undergo specialized training to work in operating rooms and other restricted areas, always adhering to HIPPA regulations.  

We also coordinate with environmental and infection control teams to establish containment areas, monitor progress and make sure that all necessary health certifications are obtained prior to completing any job. Our number one priority is to quickly and safely take full responsibility of your cleanup needs so that you are free to focus on your number one priority: the patients.

Our experience in the healthcare industry has given us the ability to provide a variety of detailed services for the following:

  • Hospitals
  • Assisted Living Centers
  • Outpatient Surgical Centers
  • Hospice Facilities
  • Rehab Facilities
  • Medical Office Buildings

SERVPRO of Downers Grove / Oak Brook will provide immediate response and restoration services should an emergency occur at your healthcare facility.  Call us today at 630-573-4290.

Post-Construction Cleanup

10/4/2018 (Permalink)

After your construction project is complete, SERVPRO of Downers Grove / Oak Brook can help with the Post-Construction Cleanup.

Construction projects can take on a life of their own.  Whether it is a big commercial building or a small remodel project in your home, a construction project can leave a big mess behind. 

Once the floors are down and the drywall is up, it’s time to remove the debris and dirt in order to lay carpet, paint and decorate. SERVPRO of Downers Grove / Oak Brook can provide the debris removal services to prepare the building for interior design.

Post Construction Services we provide:

  • Carpet, resilient and non-resilient floor prep and finish
  • Ceilings, walls and fixture cleaning
  • Deodorization
  • Air Duct Cleaning
  • Debris Removal
  • Window Cleaning

If your property needs a thorough, post construction cleaning, call SERVPRO of Downers Grove / Oak Brook at 630-573-4290.  We will give your property that extra shine!

Overcoming Water Damage to your Home

10/4/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook will help with all your water damage needs.

Water damage affects not only the structure of your house but also your belongings. SERVPRO of Downers Grove / Oak Brook understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

Contents Restoration

SERVPRO of Downers Grove / Oak Brook specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including the following:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO of Downers Grove / Oak Brook can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including the following:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

If You Have Questions or Need Help, 
Call Us Today – (630) 573-4290

Commercial Properties – SERVPRO can help!

10/2/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook is available 24 hours a day. Call us today at 630-573-4290.

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Downers Grove / Oak Brook has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Commercial Building Restoration Services

We are available 24 hours a day to get your Downers Grove or Oak Brook business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. 

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep-cleaning flooring or carpets, you can depend on SERVPRO of Downers Grove / Oak Brook to get the job done right the first time. We’ll respond promptly and make your work space look its very best. 

Have Questions? Call Today – (630) 573-4290

Fire Prevention Week

10/2/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook can help if you have Fire Damage.

Fire Prevention Week is observed each year during the week of October 9th in commemoration of the Great Chicago Fire, which began on October 8, 1871, and caused devastating damage. This horrific conflagration killed more than 250 people, left 100,000 homeless, destroyed more than 17,400 structures, and burned more than 2,000 acres of land.

Fire Prevention week for 2018 will be on October 7th through October 13th 2018 and this year’s campaign is, “Look. Listen. Learn. Be aware. Fire can happen anywhere,” works to educate people about three basic but essential steps to take to reduce the likelihood of having a fire––and how to escape safely in the event of one:

LOOK

Look for places that a fire can start. Take a good look around your home. Identify potential fire hazards and take care of them.

LISTEN

Listen for the sound of a smoke alarm.  You could have only minutes to escape safely once the smoke alarm sounds. Go to your outside meeting place, which should be a safe distance from the home and where everyone should know to meet.

LEARN

Learn two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter.

Have Questions about Fire, Smoke, or Soot Damage?
Call - SERVPRO of Downers Grove / Oak Brook  
630- 573-4290

SERVPRO is fast to help your Retail Store after a Disaster

10/2/2018 (Permalink)

SERVPRO of Downers Grove / oak Brook can help you if a Disaster strikes!

AT SERVPRO of Downers Grove / Oak Brook our number one priority is getting your business back in operation as quickly as possible.  When disaster strikes your retail space, you need the expertise of a specialized team who is trained to limit business interruption.  

At SERVPRO our teams are able to work around unaffected areas and after hours, allowing you to keep your doors open.  Our expert teams have the experience of working with retailers to make sure surfaces, displays and merchandise are restored to preloss condition, and you’re back to business as usual.  Our experience in the retail industry means we’re proficient in the cleanup and restoration of the following types of facilities:

  • National Chain Stores
  • Supermarkets
  • Shopping Malls
  • Small Businesses
  • Department Stores
  • Specialty Retailers

SERVPRO of Downers Grove / Oak Brook has the resources and expertise to give you excellent results while minimizing the disruption to your clients. 

Have Questions? Call Today – (630) 573-4290

Property Managers - SERVPRO can help after a Disaster

9/11/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook is available 24 hours a day to help with a Disaster!

AT SERVPRO of Downers Grove / Oak Brook our priority is returning damaged property and items to their preloss condition.

Whether natural or man-made, a disaster at one of your client’s facilities needs to be handled by professionals who understand the importance of your tenants’ safety.  Our teams are trained in helping manage both commercial and multi-family properties during the recovery process while maintaining the security and safety of the facility and tenants. Our professionals work hard and fast to minimize the interruptions for your tenants’ daily operations. Our experience with property management companies has given us the ability to provide a variety of detailed services for the following types of facilities:

  • Multi-Level Commercial Buildings
  • Multi-Tenant Facilities
  • Shopping Malls
  • Apartment Complexes
  • Hotels
  • Industrial Facilities

SERVPRO of Downers Grove / Oak Brook will work closely with Property Managers to help make it “Like it never even happened.”

Have Questions? Call Today – (630) 573-4290

Hurricane Season is Here - Be Prepared!

9/6/2018 (Permalink)

Be Prepared for Hurricane Season!

Hurricane season is currently underway. For the Atlantic, the season begins June 1 and runs through November 30.  The Eastern Pacific hurricane season began in mid-May and also ends November 30.

Hurricanes can be life-threatening as well as cause serious property threatening hazards such as flooding, storm surge, high winds, and tornadoes.  While the primary threat is in coastal areas, many inland areas can also be affected by these hazards, as well as by secondary events such as power outages as a result of high winds and landslides due to rainfall.

Preparation is the best protection against the dangers of a hurricane.  Plan an evacuation route and your emergency plan, take inventory of your property, and take steps to protect your home or business.  For more information and preparation tips, visit the Ready campaign website at www.ready.gov/hurricanes.

Here are the new names for the 2018 Atlantic Hurricane Season:

Alberto, Beryl, Chris, Debby, Ernesto, Florence, Gordon, Helene, Isaac, Joyce, Kirk, Leslie, Michael, Nadine, Oscar, Patty, Rafael, Sara, Tony, Valerie, and William.

If you experience any storm damage to your home or business please contact SERVPRO of Downers Grove / Oak Brook  -   630-573-4290

Preparing for a Flood

9/6/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook can help with Storm Damage.

Flooding can happen fast in many environments.  It is important to be prepared for disaster to strike.

Without the proper preparation, families and communities can be completely devastated. Even though local officials and relief workers will be on a scene after disaster, they may not be able to reach everyone immediately which makes it important to be prepared. 

The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.

  • Water – 3 day supply for each person
  • 3 day supply of non-perishable food
  • Flashlight
  • Battery-powered radio
  • Extra Batteries
  • First Aid Kit
  • Medications
  • Multi-purpose tool
  • Personal hygiene items
  • Copies of personal documents
  • Cell Phone with chargers
  • Rain gear
  • Blanket
  • Insect repellent and sunscreen
  • Extra Cash

SERVPRO of Downers Grove / Oak Brook can respond immediately to storm and flooding conditions.

Have Storm or Flood Damage?
Call Us Today (630) 573-4290

SERVPRO - First Responder Bowl

9/4/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook is proud to be a part of honoring First Responders!

New SERVPRO First Responder Bowl to be played at Cotton Bowl Stadium

In a joint effort to honor the service and sacrifice of America’s First Responders, the annual college football bowl game played at Cotton Bowl Stadium in Dallas, Texas has been renamed the SERVPRO First Responder Bowl.  Kickoff for the newly christened SERVPRO First Responder Bowl is set for December 26 at 12:30 p.m. CT and will be televised by ESPN. 

The 2018 SERVPRO First Responder Bowl is the ninth edition of the bowl game, formerly known as the Heart of Dallas Bowl, and part of the 89-year history of games being played at Cotton Bowl Stadium.

First responders to be honored include police officers, firefighters, EMS workers, correctional officers, search and rescue, dispatchers, security guards, federal agents, border patrol agents and military personnel who have specialized training and are the first to arrive and provide assistance at the scene of an emergency.

The SERVPRO First Responder Bowl tickets will go on sale in September. 

SERVPRO of Downers Grove / Oak Brook is proud to be a part of honoring First Responders.  We are always available if you need help with an emergency at your home or business.

Call Us Today – 630-573-4290

Emergency Board-Ups - SERVPRO can help!

8/30/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook can help with your board up.

Whether after a fire, storm, or other structural disaster, boarding up damaged property is a burden that no one should ever have to go through—especially if it is your property that has been damaged.

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making the situation even worse. The process of boarding up after an unexpected damage can also be as dangerous as the damage itself. 

SERVPRO of Downers Grove / Oak Brook can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind while helping make it “Like it never even happened.”

If a disaster or accident has left your property in Downers Grove or Oak Brook exposed do not hesitate to contact SERVPRO of Downers Grove / Oak Brookfor board up services.  We are available 24 hours a day at 630-573-4290 for emergency board-ups.

Biohazard, Crimescene and Vandalism Cleanup - SERVPRO can help!

8/30/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook offers 24 hour Biohazard and Crimescene Cleanup.

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO of Downers Grove / Oak Brook Professionals also offer fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO of Downers Grove / Oak Brook technicians are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations.

Equipped with the necessary safety equipment and cleaning products, SERVPRO of Downers Grove / Oak Brook help turn unsafe environments into clean, safe homes and offices.

SERVPRO of Downers Grove / Oak Brook can help with the following issues:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

Need Biohazard Cleanup Services?
Call Us Today – (630) 573-4290

National Preparedness Month is Coming - Be Ready!

8/28/2018 (Permalink)

Plan ahead for Disasters!

This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. “Disasters happen” and not only devastate individuals and neighborhoods, but entire communities. Learn how to be prepared.

Make and Practice Your Plan

Do you have an evacuation and shelter-in-place plan? Do you have a plan to communicate with your family before, during and after an incident? Do you have an emergency supply kit?

Make sure your family is informed and practiced in your emergency plan. Be sure to sign up for alerts and warnings for your area, and download other necessary apps to stay informed, such as the FEMA app.

Learn Life Saving Skills

Do you or someone in your family know CPR? Could you turn off your natural gas if necessary? Do you know how to take cover in an earthquake? Knowing these lifesaving skills could mean life or death in an emergency situation for you, your family or your neighbors.

Check your Insurance Coverage

Have you reviewed your insurance coverage recently to see if you’re covered in a disaster? Evaluate which hazards are relevant to your area and obtain the appropriate insurance for your home, business, or other property and become familiar with your coverage.

Save for an Emergency

Are you prepared financially in case of a disaster? Does your family have an emergency fund for unexpected expenses after a flood or fire? Check out FEMA’s Emergency Financial First Aid Kit for an in-depth document to help you identify and compile important documents and account information all in one spot.

We must work together as a team to help ensure our families, businesses, places of worship and neighborhoods are prepared. Contact SERVPRO® of Downers Grove / Oak Brook to find out how they can help make it “Like it never even happened.” if disaster strikes in your life.

Have Questions? Call Us Today – (630) 573-4290

Be Prepared if Lightning Strikes!

8/15/2018 (Permalink)

Stay safe during a thunderstorm that brings lightning with it!

We say in Chicaoland wait a few minutes and the weather will change.  These are words to prepare for in the event of a thunderstorm that brings lightning with it!  If possible, postpone your trip or activity if the weather forecast calls for a thunderstorm.  If you need to venture out in the storm here are a few tips from the CDC to keep you safe:

Safety tips for Outdoors:

  • Remember: When thunder roars, go indoors. Find a safe, enclosed shelter.
  • The main lightning safety guide is the 30-30 rule. After you see lightning, start counting to 30. If you hear thunder before you reach 30, go indoors. Suspend activities for at least 30 minutes after the last clap of thunder.
  • If no shelter is available, crouch low, with as little of your body touching the ground as possible. Lightning causes electric currents along the top of the ground that can be deadly over 100 feet away.
  • Stay away from concrete floors or walls. Lightning can travel through any metal wires or bars in concrete walls or flooring.

Safety Tips for Indoors:

  • Avoid water during a thunderstorm. Lightning can travel through plumbing.
  • Avoid electronic equipment of all types. Lightning can travel through electrical systems and radio and television reception systems.
  • Avoid corded phones. However, cordless or cellular phones are safe to use during a storm.
  • Avoid concrete floors and walls.

Lightning strikes may be rare, but they still happen and the risk of serious injury or death is severe. So take thunderstorms seriously.

SERVPRO of Downers Grove / Oak Brook is here in your community, if you experience any Flood Damage due to Thunderstorms, give us a call at 630-573-4290.

Home Fire Safety Tips

8/9/2018 (Permalink)

Fire Safety Tips.

Did you know that if a fire starts in your home you may have as little as two minutes to escape? During a fire, early warning from a working smoke alarm plus a fire escape plan that has been practiced regularly can save lives.

Here are a few tips from the American Red Cross:

Tips for Fire Safety

  • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.
  • Test smoke alarms every month. If they’re not working, change the batteries.
  • Talk with all family members about a fire escape plan and practice the plan twice a year.
  • If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone.

Have Questions about Fire, Smoke, or Soot Damage?
Call SERVPRO of Downers Grove / Oak Brook -  
(630) 573-4290

Destroy Odors with DEODORIZATION

7/26/2018 (Permalink)

Call SERVPRO of Downers Grove / Oak Brook at 630-573-4290 to remove unwanted odors caused by smoke damage.

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage in your home or business can create unpleasant and potentially permanent problems.

As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors.

With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO of Downers Grove / Oak Brook provides specialized services that can rid your home or business of offensive odors left by fire or smoke damage.  SERVPRO of Downers Grove / Oak Brook does not cover up lingering odors with a fragrance; we seek out and remove the sources of the odor.

If you or a customer suffer a fire damage or some other accident and require deodorization services, contact SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

Whether it’s fire, water, or mold damage, or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.”

Beware! - It's the Water you don't see that can cause Damage.

7/26/2018 (Permalink)

This is a Moisture Meter - just one of many tools used by SERVPRO of Downers Grove / Oak Brook to detect unseen water.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Downers Grove / Oak Brook Professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform.  SERVPRO of Downers Grove / Oak Brook will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools that we use:

Moisture Sensors are used to detect moisture in carpets, baseboards and walls.

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO to monitor the drying process.

Thermohygrometers measure temperature and relative humidity.  SERVPRO can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and deodorized.

Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate.

Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach.

Contact SERVPRO of Downers Grove / Oak Brook at 630-573-4290 if you experience water damage, we are always here to help!

Take Action against Mold Growth!

7/26/2018 (Permalink)

Contact SERVPRO of Downers Grove / Oak Brook at 630-573-4290 for any Mold Damage.

Prompt mitigation is vital to avoid mold growth, which can be visible in as little as 24 to 48 hours under certain conditions.

  • Keep the humidity between 30 to 60 percent.
  • Provide for proper drainage away from building foundations.
  • Regularly inspect plumbing and appliances for leaks.
  • Keep gutters and drains clear of debris.
  • Respond to all water intrusions immediately.
  • Inspect the roof, windows and other areas where water might enter the building and perform necessary maintenance.

SERVPRO of Downers Grove / Oak Brook specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 630-573-4290

Fire Extinguisher Safety tips for the workplace.

7/19/2018 (Permalink)

If you experience Fire Damage in your workplace SERVPRO of Downers Grove / Oak Brook can help!

According to OSHA, the most common emergency small businesses must plan for is a fire. Fire extinguishers can be invaluable tools to help fight smaller fires in the workplace.

It is important for employees to know how to use an extinguisher properly and also know how to accurately assess a fire situation.

The PASS method is a simple training technique for fire extinguishers:

·        P - Pull the pin on the extinguisher.

·        A - Aim the hose nozzle low toward the base of the fire.

·        S - Squeeze the handle to release the extinguishing agent.

·        S - Sweep the nozzle from side to side at the base of the flames until extinguished.

Fire extinguishers are meant to handle only small fires. If a fire becomes too large or the environment becomes too dangerous, employees should know when and how to evacuate the area.  If appropriate, sound the fire alarm or call the fire department immediately. 

SERVPRO of Downers Grove / Oak Brook is always available to help if your business has incurred damage from a fire.  Please call us at 630-573-4290.

Commercial Carpet Cleaning.

7/17/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook will help keep your carpets clean.

Even the highest-quality items can show soiling over time. Protect your investment by calling SERVPRO of Downers Grove / Oak Brook to clean and maintain your commercial carpets.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Pilating the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Professional cleaning can address moderate and heavy soil conditions in your commercial carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months.

The best advice is to clean carpets before they become totally saturated with soil.  Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

SERVPRO of Downers Grove / Oak Brook Professionals will get the job done right. For a cleaning backed by state-of-the-art equipment and Professionals trained to the highest standards, call us today.

Need Commercial Carpet Cleaning?
Call SERVPRO of Downers Grove / Oak Brook at
630-573-4290

Summer is Here - Watch out for Extreme Heat!

6/28/2018 (Permalink)

Use these helpful tips to stay safe during a heat wave.

Summer has arrived in Chicagoland and so has the extreme heat.  Please stay safe with the help of these tips from the American Red Cross:

  • Never leave children or pets alone in enclosed vehicles.
  • Stay hydrated by drinking plenty of fluids even if you do not feel thirsty. Avoid drinks with caffeine or alcohol.
  • Avoid extreme temperature changes.
  • Wear loose-fitting, lightweight, light-colored clothing. Avoid dark colors because they absorb the sun’s rays.
  • Slow down, stay indoors and avoid strenuous exercise during the hottest part of the day.
  • Postpone outdoor games and activities.
  • Check on family, friends and neighbors who do not have air conditioning, who spend much of their time alone or who are more likely to be affected by the heat.
  • If you do not have air conditioning, choose places you could go to for relief from the heat during the warmest part of the day (schools, libraries, theaters, malls).
  • Check on your animals frequently to ensure that they are not suffering from the heat.

Recognize and care for heat related emergencies:

Heat exhaustion typically involves the loss of body fluids through heavy sweating during strenuous exercise or physical labor in high heat and humidity.

Heat stroke is a life-threatening condition in which a person’s temperature control system stops working and the body is unable to cool itself.

SERVPRO of Downers Grove / Oak Brook is available to help – Call us at (630) 573-4290

IICRC Certified Firm can help with your Storm Damage

6/21/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook is a IICRC Firm

SERVPRO of Downers Grove / Oak Brook is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Storm Damage? Call Us Today at (630) 573-

Fireworks Safety Tips

6/14/2018 (Permalink)

Stay Safe! Follow these Fireworks safety tips.

The number of Americans planning to use backyard fireworks this Fourth of July is expected to hit an all-time high.  In preparation for holiday celebrations, The Consumer Products Safety Commission encourages consumers to review all safety tips before purchasing and using fireworks.

Fireworks are dangerous! 

Follow these safety tips when using fireworks: 

  • Never allow young children to play with or ignite fireworks.
  • Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
  • Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
  • Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
  • Never try to re-light or pick up fireworks that have not ignited fully.
  • Never point or throw fireworks at another person.
  • Keep a bucket of water or a garden hose handy in case of fire or other mishap.
  • Light fireworks one at a time, then move back quickly.
  • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
  • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
  • Make sure fireworks are legal in your area before buying or using them.

The safest way to enjoy fireworks is to go see a display put on by the professionals. This allows you to enjoy the show with little worry of bodily harm or property damage. SERVPRO of Downers Grove / Oak Brook wants you to enjoy the festivities safely with family and friends.

If you are in need of our services please give us a call at 630-573-4290.

Grilling Safety Tips

6/12/2018 (Permalink)

Grilling Season has arrived - Please stay safe by following these tips!

Summer time is upon us and there’s nothing like outdoor grilling.   

Follow these tips provided by the National Fire Protection Association to make sure you are safe when grilling.

General grilling tips

  • Propane and charcoal BBQ grills should only be used outdoors.
  • The grill should be placed well away from the home, deck railings and out from under eaves and overhanging branches.
  • Keep children and pets away from the grill area.
  • Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.
  • Never leave your grill unattended.

Propane grills

Before you use your grill:

  • Check the major connection points between the gas (propane) tank hose and the regulator and cylinder, and where the hose connects to the burners. Tighten if loose.
  • Check the gas (propane) tank hose for the potential (gas) leaks. To do that:
    • Apply a light soap and water solution to the hose using a brush or spray bottle.
    • Turn the propane tank on. If there is a gas leak, the propane will release bubbles around the hose (big enough to see).
    • If there are no bubbles, your grill is safe to use.
  • If there are bubbles, turn off the tank and check connections, then have your grill serviced by a professional before using it again.

When the grill is on:

  • As you are cooking, if you smell gas, turn off the gas tank and burners.
  • If the leak stops immediately, get the grill serviced by a professional before using it again.

Charcoal grills

  • There are several ways to get the charcoal ready to use. Charcoal chimney starters allow you to start the charcoal using newspaper as a fuel.
  • If you use a starter fluid, use only charcoal starter fluid. Never add charcoal fluid or any other flammable liquids to the fire.
  • Keep charcoal fluid out of the reach of children and away from heat sources.
  • When you are finished grilling, let the coals completely cool before disposing in a metal container.

It is important to remember these safety tips – and that you can count on SERVPRO of Downers Grove / Oak Brook if you need us – Call us at 630-573-4290.

Tips to prevent Water Damage from your Washing Machine.

5/8/2018 (Permalink)

If your Washing Machine causes water damage to your home, cal SERVPRO of Downers Grove / Oak Brook!

Washing machines are one of the most common sources of water damage in your home.

The failure of a water supply hose is the primary cause of loss.  This can be caused by:

  • Pinching the hose while installing or replacing a washing machine, causing a hairline break
  • A poor connection to either the washing machine or wall
  • The hose’s own aging, which can lead to brittleness

Washing machine drainage issues and internal leaks can also cause flooding to your home.

The most effective ways of preventing damage from your washing machine are to:

  • Replace the washing machine intake hose every 5 years
  • Check your sewer line after a storm, before running your washing machine
  • Don’t overload your washing machine
  • Have your machine professionally installed to avoid water line pinches and drainage issues
  • Shut off the intake valve behind your machine at the first sign of trouble
  • If you can’t access the intake valve, know how to shut off your home’s water main

SERVPRO of Downers Grove / Oak Brook can help you if you experience water damage from your washing machine.

Call us at (630) 573-4290

Water Damage in your Downers Grove or Oak Brook Home?

5/3/2018 (Permalink)

For help with Water Damage to your home, Call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290

24 Hour Emergency Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Downers Grove / Oak Brook provide emergency water restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

A Fast Response Is Crucial

An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Downers Grove / Oak Brook arrive quickly and start the water extraction process almost immediately.

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.
  • Need Emergency Service? 
    Call SERVPRO of Downers Grove / Oak Brook - (630) 573-4290 

When Water Damage Strikes!

5/3/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook can help when Water Damage Strikes!

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of loss notification, a SERVPRO of Downers Grove / Oak Brook will be on-site to help ensure a water damage is handled by completing the following steps.

INSPECTION

We will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work.

EMERGENCY SERVICES

We will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. We will explain the needed emergency services to you step-by-step.

MONITORING

To help ensure your home or business and belongings are dried to appropriate industry standards, we will monitor the drying process. The updates will be consistently communicated to you.

RESTORATION SERVICES

We will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walkthrough of the jobsite will be conducted with you to help ensure the property was returned to preloss condition.

EMERGENCY WATER DAMAGE TIPS

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Have Water or Flood Damage?
Call SERVPRO of Downers Grove / Oak Brook today at (630) 573-4290

Failing Water Heater? Look for these signs!

5/3/2018 (Permalink)

Maintain your Water Heater to avoid water damage to your home.

Water heaters often work perfectly for a decade or more without any care, so they’re easy to neglect.  They are often located in a low traffic area, like a basement, an attic or in a closet. 

Failing water heaters can cause significant damage to your home if they start leaking or even worse, if they burst leaving several gallons of water flowing through your home.

Here are a few things that may indicate if your water heater is starting to fail:

  • Water doesn't get as hot as it used to.
  • There's rust in water coming from your faucets or on your clothes.
  • Your hot water heater makes cracking and popping sounds when it's heating.
  • There's a metallic taste in your hot water.
  • Rust is forming on the outside bottom of your water heater.
  • A puddle is forming under your hot water heater.
  • The burner units have become clogged or rusty.

If you experience flooding from your water heater, call SERVPRO of Downers Grove / Oak Brook for assistance.  Call (630) 573-4290.

Tips for Cleaning Mold from Children’s Bath Toys

4/19/2018 (Permalink)

If you see signs of Mold, Call SERVPRO of Downers Grove / Oak Brook - (630) 573-4290

Cleaning bath toys that spend hours every week in warm soapy water may seem silly, but it is not.

Since mold grows where there is moisture, bath toys are a prime target for mold.  Mold can form when toys aren’t properly drained or dried out.  Here are some tips to help you clean your bath toys and get them free of mold. 

Boil the toys in water

Place your child’s toys in a pot of boiling water. Squeeze them out to remove all the mold and then lay them out to dry.

Clean them with vinegar

Mix together one gallon of water and ½ cup of white vinegar. Let the toys soak in the mixture for one hour. Squeeze them out and scrub them thoroughly.

Soak them in bleach

Mix one gallon of water and ¾ cups of bleach in a bucket and allow the toys to soak overnight. After taking the toys out of the solution rinse them with water several times before putting them out to dry.

Cover the holes

A lot of bath toys have holes in them to allow your kids to squirt water or make squeaky noises. While this might be entertaining for them, it also easily allows the toys to store water and grow mold. When you are sure the toys are thoroughly dry, plug up the hole with a drop of hot glue.

Run them through the washer

A simple solution to remove the mold from your child’s toys is running them through the dishwasher or washing machine. It’s an easy way to get the job done. 

Have Mold Related Questions? 

Call SERVPRO of Downers Grove / Oak Brook - Today 630-573-4290

Preventing Mold in the Bathroom

4/19/2018 (Permalink)

Mold in your Bathroom? Call SERVPRO of Downers Grove / Oak Brook - (630) 573-4290.

The bathroom is one of the most common places in a home where mold can grow. The damp and usually dark conditions make it a perfect place for mold to thrive. However, if you reduce the amount of moisture in the bathroom and clean it frequently, the chances of mold growing will be greatly reduced. Here are some essential tips on how to prevent and reduce mold in the bathroom:

  • Ensure you have proper ventilation by opening a window or by running your exhaust fan for 30 minutes after you shower. 
  • Use your air conditioner or dehumidifier to keep your household relative humidity levels below 50 percent.
  • Fix any leaking toilets, sinks or pipes, which can cause excess moisture.
  • Make sure your moisture problem isn’t coming from a leaky roof or overflowing gutters.
  • Wipe down your shower often. Wiping down your shower after using it removes any lingering moisture.
  • Eliminate damp hiding places for mold like wallpaper, fabric curtains, even bathroom rugs. If you’re going to have rugs and store towels in the open in your bathroom, be sure to wash them often.
  • If you don’t have shower doors, be sure to use a mold and mildew resistant curtain.
  • Keep it light in the bathroom. Since mold likes darkness you can discourage it by opening your bathroom shades, leaving your lights on (you can get a timer) or even installing a sky light. 
  • Make bathroom cleaning part of your daily routine. Spray your shower and tub with a commercial shower spray that contains bleach or another mold/mildew fighting ingredient. If you have marble, always read the label first to be sure the spray is safe to use

If you have any questions about Mold – Call SERVPRO of Downers Grove / Oak Brook – (630) 573-4290

Is Hidden Mold Lurking?

4/19/2018 (Permalink)

This mold was found behind a kitchen cabinet.

You may suspect hidden mold if your home or building smells moldy, but you cannot see the source, or if you know there has been water damage at the property. Mold may be hidden in places such as the back side of dry wall, wallpaper, or paneling, the top side of ceiling tiles, the underside of carpets and pads, etc. Other possible locations of hidden mold include areas inside walls around pipes (with leaking or condensing pipes), the surface of walls behind furniture (where condensation forms), inside ductwork, and in roof materials above ceiling tiles (due to roof leaks or insufficient insulation).

Investigating hidden mold problems may be difficult and will require caution when the investigation involves disturbing potential sites of mold growth. For example, removal of wallpaper can lead to a massive release of spores if there is mold growing on the underside of the paper. If you believe that you may have a hidden mold problem, please call SERVPRO of Downers Grove / Oak Brook for help.

Highly Trained Mold Remediation Specialists

We specialize in water and mold damage restoration, the cornerstone of our business. SERVPRO of Downers Grove / Oak Brook have the training and expertise to safely handle any mold situation.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician

If You See Signs of Mold, Call 630-573-4290

Commercial Mold Remediation

4/17/2018 (Permalink)

Call SERVPRO of Downers Grove / Oak Brook if you suspect Mold.

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call SERVPRO of Downers Grove / Oak Brook, we will respond quickly and work fast to manage the situation.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Mold and Water Restoration Industry
  • Highly Trained Mold and Water Restoration Specialists

Commercial Mold Remediation Presents Unique Challenges

Mold can spread quickly through a property if left untreated. SERVPRO of Downers Grove / Oak Brook can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition.

Have a Mold Problem? Call Us Today 630-573-4290

Conditions In Downers Grove & Oak Brook Might Be Right For Mold

4/5/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook knows what to do if mold grows in your home.

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof and chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a target for mold growth.

If you suspect mold in your home, call SERVPRO of Downers Grove / Oak Brook to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home.

Call us today at 630-573-4290.

Crawl space moisture can cause mold growth

4/5/2018 (Permalink)

Keep an eye out for mold in your crawl space.

With excessive crawl space moisture, mold will grow at a rapid pace. Crawl space mold can be damaging to your home's structure, your flooring, and anything else located in the area. 

Mold survives on organic materials, such as wood, and when it's damp it provides the perfect environment for growth.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Downers Grove / Oak Brook for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Downers Grove / Oak Brook specializes in mold cleanup and restoration, our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today at 630-573-4290.

Restaurants can't afford to wait when Disaster Strikes!

3/20/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook is here to help your restaurant if disaster strikes.

The restaurant business and food service industry are numbers-driven. So is the one company they call on to get them back in service faster when fire or water damage strikes. SERVPRO of Downers Grove / Oak Brook is the #1 Choice in Commercial Cleanup and Restoration.

AT SERVPRO of Downers Grove / Oak Brook our number one priority is getting your business and dining room back in operation as quickly as possible. When disaster strikes your restaurant or manufacturing center, you need the expertise of a team who is trained in food service cleanup. 

Our specialists are trained in health codes, regulations and the use of food-safe products. We understand the importance of getting your dining room, kitchen or production operational with minimal or no interruption at all. We’ll work to ensure all surfaces are restored and sanitized to health and food safety specifications, and you are able to get back to business quicker.

Our experience in the food service industry has given us the ability to provide a variety of detailed services for the following types of facilities:

Food Manufacturing Facilities

Food Distribution Centers

Fast Food Restaurants

Fine Dining Restaurants

Senior Living Facility Kitchens

School Cafeterias

If your restaurant has experienced a fire or water disaster, please call SERVPRO of Downers Grove / Oak Brook Today – (630) 573-4290.

Tornado Safety Tips - Be Prepared!

3/20/2018 (Permalink)

Stay Safe from a Tornado!

Tornadoes are one of nature’s most violent storms and can cause death, injury, and destruction within seconds.  Here a few tips from Ready.gov on how to protect yourself and your family at a time when every second counts.

Know your risk

What:

A tornado is a violently rotating column of air that extends from a thunderstorm to the ground and is often—although not always—visible as a funnel cloud. Lightning and hail are common in thunderstorms that produce tornadoes. Tornadoes cause extensive damage to structures and disrupt transportation, power, water, gas, communications, and other services in its direct path and in neighboring areas. Related thunderstorms can cause heavy rains, flash flooding, and hail.

Where:

About 1,200 tornadoes hit the United States every year and every state is at risk.

When:

Tornadoes can strike in any season, but occur most often in the spring and summer months. They can occur at all hours of the day and night, but are most likely to occur between 3 p.m. and 9 p.m.

Tornado Facts:

The extent of destruction caused by tornadoes depends on the tornado’s intensity, size, path, time of day, and amount of time it is on the ground. Wind from tornadoes can reach more than 300 miles per hour, and damage paths can be more than 1 mile wide and 50 miles long. Wind from tornadoes can destroy buildings and trees, transform debris into deadly projectiles, and roll vehicles.

  • They may strike quickly, with little or no warning.
  • They may appear nearly transparent until dust and debris are picked up or a cloud forms in the funnel.
  • Tornadoes have been known to move in any direction.
  • Tornadoes can accompany tropical storms and hurricanes as they move onto land.
  • Waterspouts are tornadoes that form over water.

Know the Terms:

Familiarize yourself with these terms to help identify a tornado hazard:

  • Tornado Watch - Tornadoes are possible. When there is a Watch, move to be near enough to a shelter or sturdy building to be able to get there quickly in a few minutes if there is a Warning or if you see signs of a tornado approaching. Remain alert for approaching storms.
  • Tornado Warning - A tornado has been sighted or indicated by weather radar. Take shelter immediately.

During a Tornado:

If you are under a tornado warning, seek shelter immediately!  Most injuries associated with high winds are from flying debris, so remember to protect your head.

Call SERVPRO of Downers Grove / Oak Brook - 630-573-4290 if you experience storm damage.

Generator Safety Tips - To Keep your Business Running

3/15/2018 (Permalink)

Keep your business running with the help of a portable generator.

In an emergency, portable generators offer lifesaving benefits when outages affect your business. They can safely power important electrical equipment such as portable heating units, computers, water pumps, freezers, refrigerators and lighting. However, portable generator use can also be very hazardous.

If you plan on using an emergency generator, it’s essential that you take precautions for your safety and the safety of those working to restore power.

Follow these tips for safe portable generator use from the NSC:

  • Always read and follow the manufacturer's operating instructions before running generator.
  • Engines emit carbon monoxide. Never use a generator inside your business or other enclosed areas.
  • Only use your generator outdoors, away from open windows, vents, or doors.
  • Use a battery-powered carbon monoxide detector in the area you’re running a generator.
  • Gasoline and its vapors are extremely flammable. Allow the generator engine to cool at least 2 minutes before refueling and always use fresh gasoline.
  • Never operate the generator near combustible materials.

If you experience Storm or Water damage due to a power outage in your commercial building, do not hesitate to give SERVPRO of Downers Grove / Oak Brook a call at 630-573-4290.

Flooded Basement Cleanup in Downers Grove & Oak Brook, IL

3/1/2018 (Permalink)

If you find water in your basement, we are here to help!

Too many homeowners have descended their basement steps to find a pool of murky water. Water follows the path of least resistance, finding cracks and holes through basement walls. Flooding can often be attributed to insufficient drainage around basement walls, heavy rains, a faulty sump pump, or a combination of these factors.

SERVPRO of Downers Grove / Oak Brook are highly trained in water damage restoration including basement and crawlspace flooding. We have the experience, expertise, and equipment to remove the water and dry your basement properly. Our water removal and drying process emphasizes monitoring and documentation to validate your property is dry.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Damage Restoration Specialists
  • Locally Owned and Operated

24 Hour Emergency Water Removal Service

Basements can flood day or night, on weekends and even holidays, and that’s why SERVPRO of Downers Grove / Oak Brook offer 24 emergency service, 365 days a year. You can expect an immediate response time, day or night.

Faster to Any Size Basement Emergency

Immediate action is crucial when dealing with flooded basements. SERVPRO of Downers Grove / Oak Brook is faster to any size water emergency.

Highly Trained Water Restoration Specialists

As water damage specialists, we have the expertise and advanced training that enables us to get your basement dried properly and any affected belongings cleaned and dried. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete. 

Basement Flooding? Call Us Today 630-573-4290

Carbon Monoxide: Beware!

3/1/2018 (Permalink)

Carbon Monoxide can be a silent killer.

You can’t see or smell carbon monoxide, but at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas, created when fuels, like gasoline, wood, coal, natural gas and propane burn incompletely.

According to the Center for Disease Control and Prevention (CDC), each year more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups— including unborn babies, infants, and people with chronic heart disease, anemia, or respiratory problems— being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages.

Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips, provided by the United States Fire Administration.

  • Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year.
  • Open the damper for proper ventilation before using a fireplace. Never use your oven or stovetop to heat your home.
  • Make sure all fuel-burning vented equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.
  • If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even if garage doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice, or other materials.
  • Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris.
  • Only use barbecue grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home.

Have Questions About Fire or Smoke Damage? Call SERVPRO of Downers Grove / Oak Brook Today – (630) 573-4290

Hoarding & Fire Safety

2/27/2018 (Permalink)

Firefighters cannot move swiftly through a home filled with clutter.

According to NFPA, many fire departments are experiencing serious fires, injuries, and deaths as the result of compulsive hoarding behavior.

What is hoarding?
Hoarding is defined as collecting or keeping large amounts of various items in the home due to strong urges to save them or distress experienced when discarding them. Many rooms in the home are so filled with possessions that residents can no longer use the rooms as designed. The home is so overloaded with things that everyday living is compromised.

Why do people become hoarders?
Hoarding is a mental disorder that can be genetic in nature, triggered by traumatic events, or a symptom of another disorder, such as depression, obsessive compulsive disorder, or dementia. Studies have found that hoarding usually begins in early adolescence and gets worse as a person ages. It is more common among older adults.

Why is hoarding an issue for the fire service?

  • Hoarding can be a fire hazard. Many occupants die in fires in these homes. Often, blocked exits prevent escape from the home. In addition, many people who are hoarding are injured when they trip over things or when materials fall on them.
  • Responding firefighters can be put at risk due to obstructed exits, falling objects, and excessive fire loading that can lead to collapse. Hoarding makes fighting fires and searching for occupants far more difficult.
  • Those living adjacent to an occupied structure can be quickly affected when a fire occurs, due to excessive smoke and fire conditions.

SERVPRO of Downers Grove / Oak Brook has experience with cleaning hoarding homes.  If a family member is struggling and you need assistance, please call our office at 630-573-4290. We will be happy to assist you in making your home a safe place.

Fire Damage? Call the SERVPRO Cleanup Team!

2/22/2018 (Permalink)

Call SERVPRO of Downers Grove / Oak Brook to help with any Fire Damage.

Mitigation requires quick action. The faster SERVPRO of Downers Grove / Oak Brook arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results—including lower claim costs. Within four hours of loss notification, a SERVPRO Professional will be on-site to help ensure a fire damage is handled by utilizing the following services.

Structural Cleaning:

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning. We will pretest to determine the extent of damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found in your structure.

Contents Cleaning:

All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies, and upholstery. SERVPRO can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, and much more. Finally, SERVPRO can provide an inventory list of all “to be claimed” items.

Deodorization:

SERVPRO provides specialized services that rid your home or place of business of offensive odors left by fire or smoke damage. We do not merely cover up lingering odors with a fragrance; we seek out the sources of the odor and remove them.

If you experience Fire damage please call SERVPRO of Downers Grove / Oak Brook at 630-573-4290

Large Loss Response Team

2/22/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook is a Large Loss Response Team.

SERVPRO of Downers Grove / Oak Brook is a Large Loss Response Team (LLRT) which means we can handle your commercial loss.  No job is too large for us to handle.

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified to handle any-size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.  At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. 

COMMERCIAL LARGE LOSS DIVISION CLIENTS INCLUDE:

  • Property Management
  • Hospitality Facilities
  • Healthcare Facilities
  • Food Service Facilities
  • Education Facilities
  • Retail Facilities

If there is anything too large for your own maintenance crew to handle in your commercial building, do not hesitate to give SERVPRO of Downers Grove / Oak Brook a call at 630-573-4290

Kitchen Cooking - Stay Safe!

2/20/2018 (Permalink)

Cooking Fires can cause damage to your home.

According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent cooking fires.

  • Be on alert! If you are sleepy or have consumed alcohol don’t use the stove or stovetop.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire—oven mitts, wooden utensils, food packaging, towels, or curtains—away from the stovetop
  • For an oven fire, turn off the heat and keep the door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you’re cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave the pan covered until it is completely cooled.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 9-1-1 or the local emergency number after you leave.

Source: National Fire Protection Association

If you home is damaged by a Fire – Please call SERVPRO of Downers Grove / Oak Brook at 630-573-4290

Commercial Remediation Experts - Downers Grove & Oak Brook Area

2/8/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook is here to help get your business back to work!

Are you a business owner in Downers Grove or Oak Brook?  Have you experienced a recent water, fire or mold damage at your commercial property? 

Are you looking for a reputable company with commercial remediation experience that offers a full service remediation team?  Then, look no further because SERVPRO of Downers Grove / Oak Brook is here to help.  Conveniently available twenty-four hours a day, seven days a week, SERVPRO of Downers Grove / Oak Brook is able to work within the parameters of any commercial job site. 

Our goal is to get your business up and running as soon as possible to limit the interruption to your business.  We have worked around schedules so that businesses could stay open while remediation occurred on the off hours in order to avoid monetary disruption. 

We know commercial losses are complex and we will work with you directly to help facilitate your needs.  Call us at (630) 573-4290 to see how we can help get your business back into business.

Be Prepared: Wireless Emergency Alerts

2/1/2018 (Permalink)

Be Ready! SERVPRO of Downers Grove / Oak Brook is faster to any size Disaster, Cal us today 630-573-4290

Wireless Emergency Alerts (WEAs) are free notifications delivered to your mobile device as part of a public safety system provided by authorized government-alerting authorities. The alerts are designed to inform you of imminent threats to safety or missing persons alerts in your area (e.g., AMBER Alerts). Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. A WEA can be sent to your mobile device when you may be in harm’s way, without downloading an app or subscribe to a service. WEAs may be used to share extreme weather warnings, local emergencies requiring evacuation or immediate action, AMBER Alerts, and Presidential Alerts during a national emergency.

A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.

Courtesy of Restoration Newsline Volume 16, Issue 2.

Beware of Extremely Cold Temperatures!

2/1/2018 (Permalink)

If you experience a cold weather emergency, call SERVPRO of Downers Grove / Oak Brook today at 630-573-4290.

According to the National Weather Service, $2.84 million dollars of property damage was caused by extreme cold in 2015. Even scarier? Fifty-three people died and three were injured due to extreme cold the same year. It is important to be aware of the effect extremely cold temperatures can have on you. The two main conditions to be aware of are frostbite and hypothermia.

Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin, skin that feels unusually firm or waxy, and numbness.

Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone’s body temperature is below 95°F, seek medical attention immediately. To avoid these conditions, stay indoors if possible. If not, dress warm in layers and try to keep dry.

Source: ready.gov/winter-weather

SERVPRO Press Release

1/25/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook is the local choice for your restorations needs.

FOR IMMEDIATE RELEASE

SERVPRO® Extends PGA Tour Sponsorship through 2020.

(Grassroots Newswire) —SERVPRO has extended their sponsorship with the PGA Tour through the 2020 season, retaining their designation as the official cleanup and restoration company of both the PGA Tour and the Champions Tour according to local entrepreneur Marcus Smith, owner of SERVPRO® of Downers Grove / Oak Brook. SERVPRO’s first event of the 2018 PGA Tour season tees up this week with the Farmers Insurance Open at Torrey Pines Golf Course.

“We are proud, both personally and as a part of the SERVPRO family, to be associated with the prestigious and well-respected PGA Tour,” said Smith. “This sponsorship allows us to showcase our capabilities not only to the communities where PGA events are held, but also to the huge television and online audience that follows the Tour. Both individual property owners and commercial facility owners will have the opportunity to learn about SERVPRO and the services offered as they enjoy watching the world’s best players compete on the world’s most beautiful golf courses.”

Sue Steen, SERVPRO Industries, Inc., Chief Executive Officer, reveals that SERVPRO will have a presence at several PGA Tour tournaments in 2018, including The Players Championship and The TOUR Championship. “In addition, we plan to be involved with First Responder events throughout the PGA Tour year,” said Steen.

“SERVPRO is a national leader and provider of fire and water cleanup and restoration services, but each SERVPRO Franchise is a local business, operated by a local business person with ties to the community he or she serves,” says Steen. “The wide and growing audience the PGA Tour commands will learn a SERVPRO professional is available in their local community, ready to respond at a moment’s notice if things go wrong at their home or business.”

SERVPRO of Downers Grove / Oak Brook specializes in disaster restoration, cleanup and repair services, helping to remediate damage, making it “Like it never even happened” for both commercial and residential customers. For more information on SERVPRO of Downers Grove / Oak Brook, please contact us at 630-573-4290.

About SERVPRO®

Founded in 1967, the SERVPRO® Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO® System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Winter Storms can cause Damage

1/23/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook can help with winter storm damage.

Cold weather, snow, and ice storms can cause severe damage to your home or business. When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. SERVPRO of Downers Grove / Oak Brook has the winter storm experience, expertise, and the resources to remediate damage caused by winter weather.

Ice Dams

An ice dam is formed when snow melts unevenly on a roof and refreezes into a dam at the edge of the roof, near the eaves. This dam prevents any further snowmelt from draining off of the roof. This standing water can back up under shingles, leak into a home, and cause significant water damage to ceilings, walls, and other areas. Ice dams can also tear off gutters and loosen shingles.

Roof Damage

Snow and ice can cause significant damage to your gutters and roof. The additional weight of snow and ice can even cause a roof to collapse. When there’s a cold snap, water can get into cracks and small spaces and expand when it freezes, causing larger cracks and more damage. The repetition of freezing and thawing cycles can cause small cracks to get larger.

Damage from Cold Weather or Winter Storm? Call Today 630-573-4290

Commercial Water Cleanup in Oak Brook

1/11/2018 (Permalink)

If your business has a flooding event due to frozen water pipes, call SERVPRO of Downers Grove / Oak Brook at 630-573-4290

The Chicago area has been experiencing extremely cold temperatures this past week and with the slight warm up at the end of the week, pipes began to burst.  SERVPRO of Downers Grove / Oak Brook responded immediately to a commercial building in need of professional services after a broken pipe.

Here are a few tips that you can follow to prevent your commercial building from frozen pipes:

5 Steps to Preventing Burst Pipes:

  1. Insulate all water pipes that run along the exterior of the building or those that are located in unheated interior spaces.
    2. Inspect water pipes on a regular basis, looking for any signs of small leaks or fatigue that could cause them to fail in a big way when the freezing temperatures arrive.
    3. Run water at a slow drip to relieve the pressure that can burst a pipe in the case that it does freeze.
    4. Check all shutoff valves and levers to make sure they are in pristine working order.
    5. Keep utilities on in vacant units- if you have vacant units, the cost of maintaining utilities in that unit will offset the cost of loss that could result from the lack of heat or water movement which causes frozen pipes and subsequent water damage.

Source: http://www.assetmanagementalliance.com/how-to-winterize-your-commercial-property-to-prevent-freezing-water-pipes/

Commercial Water Damage Restoration

There’s never a convenient time for storm or water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Call SERVPRO of Downers Grove / Oak Brook at 630-573-4290

Downers Grove & Oak Brook Residents: We Specialize in Flooded Basement Cleanup and Restoration!

12/7/2017 (Permalink)

This Downers Grove home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Downers Grove & Oak Brook basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today – 630-573-4290

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Downers Grove / Oak Brook and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 630-573-4290

“Mold Removal” vs. Remediation

12/7/2017 (Permalink)

SERVPRO of Downers Grove / Oak Brook are water & mold damage specialists.

What’s the Difference?

Since microscopic mold spores exist naturally almost everywhere, indoors and outdoors, removing all mold from a home or business is impossible. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold. This is a fallacy.

A qualified restoration company understands the science behind mold and mold growth. SERVPRO of Downers Grove / Oak Brook have the training and expertise to remediate the mold in your home or business. Mold remediation focuses on getting mold levels back to normal, natural levels.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same.

  • Step 1: Emergency Contact SERVPRO of Downers Grove / Oak Brook  630-573-4290
  • Step 2: Inspection and Mold Damage Assessment
  • Step 3: Mold Containment
  • Step 4: Air Filtration
  • Step 5: Removing Mold and Mold-Infested Materials
  • Step 6: Cleaning Contents and Belongings
  • Step 7: Restoration

We’re Highly Trained Mold Remediation Specialists

As water and mold damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician

Signs of Mold? Call Today 630-573-4290

Snowstorm & Extreme Cold Weather Tips

12/7/2017 (Permalink)

Snowstorm Safety Tips

Winter weather has arrived in Chicagoland area.  It is extremely important to be prepared when a winter storm occurs.  A winter storm can range from freezing rain and ice to moderate snowfall over a few hours, to a blizzard that lasts several days.

Here are some tips to help you be prepared when a storm hits:

During Snowstorms and Extreme Cold

  • Stay indoors during the storm.
  • Drive only if it is absolutely necessary. If you must drive: travel in the day; don’t travel alone; keep others informed of your schedule and your route; stay on main roads and avoid back road shortcuts.
  • Walk carefully on snowy, icy, walkways.
  • Avoid overexertion when shoveling snow.
  • Keep dry. Change wet clothing to prevent a loss of body heat.
  • If you must go outside, wear several layers of loose-fitting, lightweight, warm clothing rather than one layer of heavy clothing.
  • Wear mittens, which are warmer than gloves.
  • Wear a hat and over your mouth with a scarf to reduce heat loss.

Source: www.ready.gov/winter-weather

When severe weather strikes, knowing what to do until SERVPRO of Downers Grove / Oak Brook arrives will make a difference. Call us directly at 630-573-4290.

Tips for being prepared for a Power Outage

12/7/2017 (Permalink)

Be prepared for a power outage!

Power outages can not only be dangerous to you and your family, but they can also cause immense stress if you are not properly prepared.

According to ready.gov:

Before a Power Outage:

  • Build or restock your emergency preparedness kit, including a flashlight, batteries, cash, and first aid supplies.
  • Make sure you have alternative charging methods for your phone or any device that requires power.
  • Charge cell phones and any battery powered devices.
  • Know where the manual release lever of your electric garage door opener is located and how to operate it.
  • Purchase ice or freeze water-filled plastic containers to help keep food cold during a temporary power outage.
  • Keep your car’s gas tank full-gas stations rely on electricity to power their pumps. If you use your car to re-charge devices, do NOT keep the car running in a garage, partially enclosed space, or close to a home, this can lead to carbon monoxide poisoning.
  • Learn about the emergency plans that have been established in your area by visiting your state’s or local website so you can locate the closest cooling and warming shelters.
  • If you rely on anything that is battery-operated or power dependent like a medical device determine a back-up plan.

During a Power Outage

  • Only use flashlights for emergency lighting, candles can cause fires.
  • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for several hours. An unopened refrigerator will keep food cold for about 4 hours. A full freezer will keep the temperature for about 48 hours.
  • Take steps to remain cool if it is hot outside. In intense heat when the power may be off for a long time, consider going to a movie theater, shopping mall or “cooling shelter” that may be open in your community. If you remain at home, move to the lowest level of your home, since cool air falls. Wear lightweight, light-colored clothing. Drink plenty of water, even if you do not feel thirsty.
  • Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors. Never use your oven as a source of heat. If the power may be out for a prolonged period, plan to go to another location (the home of a relative or friend, or a public facility) that has heat to keep warm.
  • Turn off or disconnect appliances and other equipment in case of a momentary power “surge” that can damage computers and other devices. Consider adding surge protectors.
  • If you are considering purchasing a generator for your home, consult an electrician or engineer before purchasing and installing.
  • Only use generators away from your home and NEVER run a generator inside a home or garage, or connect it to your home's electrical system.

If you experience damage to your home or business after a storm, call SERVPRO of Downers Grove / Oak Brook at 630-573-4290 to remediate your damage.

Tips for Preparing your Business for Winter Weather

12/5/2017 (Permalink)

Keep your Business clear from winter weather.

Winter weather will be upon us very soon as we head into the winter months of the Chicagoland area.  Here are a few things to think about for your commercial property.

Tips for Preparing Your Business for Winter Weather

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Contact SERVPRO of Downers Grove / Oak Brook Franchise Professionals about starting a Disaster Recovery Plan for your

SERVPRO of Downers Grove / Oak Brook responds quickly to your Oak Brook or Downers Grove fire, water, or mold damage emergency, 24 hours a day. Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation.

Have Questions? Call Today – (630) 573-4290

Understanding the Mold Remediation Process

12/5/2017 (Permalink)

Mold Remediation requires specialized training, equipment and processes.

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 1: Emergency Contact 630-573-4290

The mold cleanup and restoration process begins when you call SERVPRO of Downers Grove / Oak Brook. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

We will carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.  

Step 3: Mold Containment

We use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Our specialized filtration equipment allows our Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. SERVPRO of Downers Grove / Oak Brook Professionals use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO of Downers Grove / Oak Brook Professionals clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They’re also trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Have Mold Related Questions? 
Call Us Today 630-573-4290

Christmas Tree Safety

11/29/2017 (Permalink)

Fire Safety Tips for your Christmas Tree

Although Christmas tree fires are not common, when they do occur, they are more likely to be serious. Carefully decorating your home can help make your holidays safer.

Picking the tree

  • Choose a tree with fresh, green needles that do not fall off when touched.

Placing the tree

  • Before placing the tree in the stand, cut 2" from the base of the trunk.
  • Make sure the tree is at least three feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights.
  • Make sure the tree is not blocking an exit.
  • Add water to the tree stand. Be sure to add water daily.

Lighting the tree

  • Use lights that have the label of an independent testing laboratory. Some lights are only for indoor or outdoor use.
  • Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer's instructions for number of light strands to connect. 
  • Never use lit candles to decorate the tree.
  • Always turn off Christmas tree lights before leaving home or going to bed.

After Christmas

  • Get rid of the tree after Christmas. Dried-out trees are a fire danger and should not be left in the home or garage, or placed outside against the home. Check with your local community to find a recycling program. Bring outdoor electrical lights inside after the holidays to prevent hazards and make them last longer.

Have Questions about Fire, Smoke, or Soot Damage?
Call SERVPRO of Downers Grove / Oak Brook -  
(630) 573-4290

Source:

http://www.nfpa.org/Public-Education/By-topic/Seasonal-fires/Winter-holiday-safety/Christmas-tree-fires

Cold Weather is coming! Look out for Frozen Pipes.

11/28/2017 (Permalink)

A frozen pipe can lead to water damage in your home or business.

Why Pipe Freezing is a Problem

Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the strength of a container, expanding water can cause pipes to break.

Pipes that freeze most frequently are:

  • Pipes that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, and water sprinkler lines.
  • Water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets.
  • Pipes that run against exterior walls that have little or no insulation.

How to Protect Pipes From Freezing

Before the onset of cold weather, protect your pipes from freezing by following these recommendations:

  • Drain water from swimming pool and water sprinkler supply lines following manufacturer's or installer's directions.
  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider relocating exposed pipes to provide increased protection from freezing.

If you experience water damage in your home or business caused by a broken pipe, call us today at (630) 573-4290.

The different causes of commercial water damage

11/28/2017 (Permalink)

SERVPRO special drying equipment.

Work Place Water Damage is Restored by SERVPRO

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 
 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 
 
1. Malfunctioning sprinkler systems 
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment 
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
 
3. Broken pipes and plumbing 
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up sewer lines 
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can ruin products and office furnishings. 
 
If your business has suffered commercial water damage, SERVPRO of Downers Grove / Oak Brook will get you back up and running again. Call us anytime 24/7 at (630) 573-4290 for fast help.

Don't forget to change the batteries in your smoke detectors

11/28/2017 (Permalink)

Make sure to change your batteries in your smoke detectors.

In the beginning of November, we experienced Daylight Savings time which is referred to as "Fall Back" and changed our clocks.  Did you remember to change the batteries in your smoke detectors? Keeping the batteries fresh in your home's smoke detectors is very important in preventing fires, fire damage, and smoke damage to your home.  Please take the time to download the proper instruction manual and/or online tutorial for you individual smoke and carbon monoxide detectors in your home. Most smoke detectors take 9 volt batteries, but that can vary from detector to detector.  Many firemen say keeping the batteries fresh in your home's smoke detectors and regularly checking them to make sure they are working properly are the most important thing you can do to help keep you and your family safe from a fire.

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (630) 573-4290

What Is Soot And Why Does It Form After Fire Damage?

10/24/2017 (Permalink)

Fireplaces can cause Smoke & Soot Damage to your home.

Clean Up from Fire & Smoke Damage Calls for Professional Help

Dealing with soot is one of the most time-consuming parts of fire damage restoration. Residue quickly settles on all kinds of surfaces after a fire, and the cleanup is a genuine struggle for homeowners who are dealing with the aftermath of a blaze. However, what is soot, and why does it form after the fire?

Soot is the fine brown or black powder that clings to and discolors surfaces in the home after fire damage. Soot is what gives items that charred and blackened look. Smoke is a by-product of the incomplete combustion of materials; as wood, paper, plastic and other materials burn during a house fire, they produce residues and release particles into the atmosphere. 
 
The composition of soot makes it slightly sticky, which means it clings to surfaces and is difficult to remove. A smoke-damaged house does not feel like a home, SERVPRO will help with fire damage cleanup and restore your home “Like it never even happened.” 
  
Our highly trained technicians arrive ready to thoroughly assess your property and devise the best cleaning plan for you. We advise you on which items are salvageable from soot damage and which are not. 

  
If your home has soot, smoke and fire damage call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

Campfire Safety Tips

10/24/2017 (Permalink)

These campfire safety tips could save someone's life!

Campfires can be a lot of fun, whether they are in the backyard or a remote wilderness area. However, anytime there is a fire, there is a risk of fire damage. With a campfire, the two primary concerns are falling into the fire and the fire escaping and burning the surrounding area. The good news is that there are a few simple things that can help you and your family to stay safe around the fire.

Before building a fire, you should make sure that it is safe and permissible to build the fire. Though there are a number of factors to consider, a general rule is that campfires should not be built when wind speeds are above 15 mph. Campfires are at lower risk of spreading when it is raining, the ground is wet or the temperature is low. In severely dry conditions, governmental authorities may ban all burning. A quick call to a park ranger, fire department or the police should help you to determine if there is a burning ban.

Tripping and falling into the fire is one of the most serious risks of a campfire, especially when children are present. Before building the fire, the area around the fire should be cleared of logs, large rocks and anything else that may cause a person to trip. Parents should closely watch children and forbid them from running or playing near the fire. A 10-foot circle around the fire should be cleared of any flammable objects, including vegetation. Fires should only be built in fire rings that are on level surfaces to decrease the chances of injury or the fire spreading.

It is important that you make certain that the campfire is fully extinguished before leaving the fire or going to sleep. Large chunks of wood will burn for a long period of time and should not be added to the fire late at night. When putting the fire out, you should knock the wood down flat on the ground. Water should be poured over the fire and the coals and wood turned on the wet ground to extinguish both sides. Only after the fire is cool to the touch is it safe to be left alone.

Whether it’s a campfire or a home furnace fire, a little bit of fire damage prevention can help to ensure a safe experience.  The fire damage experts here at SERVPRO of Downers Grove / Oak Brook are ready to help if your home or other structure is damaged by fire.

Give us a call at (630) 573-4290.

Commercial Fire Damage Clean up

10/24/2017 (Permalink)

Commercial Fire tips that can help save your business!

Call SERVPRO for Your Commercial Fire Damage

Commercial fire damage is one of the most devastating experiences that a business owner can experience in Downers Grove & Oak Brook. In addition to doing severe damage to the structure of the building, fires can lead to excessive, standing water on the property as well as mold invasions. For these reasons and more, business leaders find it difficult to recover from a natural disaster or a man-made accident. This is even the case when the business owner is an industry expert who manages the daily operations effectively. However, learning more about commercial fires and how fire damage remediation specialists can assist you is the first step towards limiting damages and preserving your equilibrium in the face of the disaster. Gather information you need regarding how to grapple with a fire by reviewing the data outlined below:

Fire Threats. There are several factors that can place a commercial property in harm’s way. Some of these include:

  • lightning strike
  • electrical fire
  • blown fuse, overloaded circuits
  • an adjoining business fire

Preventing Commercial Fire Damage and Strategies You Can Use:

In addition to purchasing business interruption insurance, there are several strategies you can implement to decrease the impact of fire damage to your business. Some of them include:

  • Avoiding the storage of flammable items on site
  • Check your smoke alarms regularly to ensure they are functioning properly
  • Have your fire extinguishers in accessible areas
  • Implement a fire evacuation plan
  • Turn off appliances and machinery when no one is on site.
  • Ensure all machinery is in good condition
  • Have backup drives for computers
  • Important paperwork should be kept in a fireproof safe
  • Use a cloud for document back up storage

Call SERVPRO of Downers Grove / Oak Brook at (630) 573-4290 for your commercial fire damage.

What is In Flood Water?

10/24/2017 (Permalink)

We have plenty of equipment to help dry out your home after a storm!

Not all water damages are the same. Many of our friends in DuPage County have found that out after recent flooding in our area. The cleanup caused by recent flooding is much different than say a burst pipe you may have experienced in the past. In this blog we will look at the different water types.

What we call “clean” water when referring to water damage is water from a broken supply line or a leaky faucet. Clean water is pretty self-explanatory; it comes from a clean source. Rain water CAN be considered clean water if it is an isolated incident not related to wide spread flooding.

The second type of water is “grey” water. Grey water is slightly contaminated water. A good example of grey water is drain from a dishwasher. Keep in mind that water types can change. Clean water left too long without cleanup becomes grey water as bacteria and other contaminates can begin to grow.

The final classification is “black” water. Black water is highly contaminated as it is the result of encountering sewage, chemicals, or harmful bacteria. Examples include flooding from rivers or streams, water from beyond the toilet trap, or standing water that has begun to support microbial growth.

SERVPRO of Downers Grove / Oak Brook always recommends you leave water damage cleanup to the professionals.  The type of water determines our protocol for proper cleanup.

If you have experienced flooding please give us a call at (630) 573-4290.

How to Keep Mold from Coming Back

10/19/2017 (Permalink)

Keep an eye out for Mold in your home!

Mold is a serious problem. For some Chicago area homeowners, it can cause problems for the foundation of their home and even trigger health issues. At SERVPRO of Downers Grove / Oak Brook, we know how dangerous it is. Many of our clients want to know how to prevent mold from coming into their home and prevent it from coming back. Many homeowners are delighted to learn there are easy steps they can take that will help with mold remediation. Such steps can help make sure the mold stays away from all areas of your home.

Moisture and Humidity

This problem is frequently caused by too much moisture and humidity in the home. Water encourages the growth of spores. If the initial treatment did not stop the problem, it's a good idea to think about where water in the home originates. We do our best to examine each area to make sure there is no problem with water. However, sometimes things can be missed. Water may be coming from other areas of the home as a result of a new problem. In that case, steps need to be taken to remove the moisture again.

Ventilation

Clean, fresh air can help get rid of mold. New mold remediation efforts may focus on bringing cleaner air into the home. It's a good idea to think about air circulation. If the air is stagnant, the problem can recur. Installing a ventilation system in each bathroom can help. Ventilation systems help remove water vapor and improve air circulation in your home. They're easy to install and can be turned on after a shower to remove the moisture in the air.

Periodic Cleaning

In addition to a ventilation system and a complete inspection of the property, it also helps to clean as often as possible. Cleaning helps with mold remediation efforts.  Vinegar is an effective cleaning agent that kills most mold species instantly. Distilled vinegar can be poured into a spray bottle and used to clean the walls each month. This will help kill any new spore growths. Wipe it down after cleaning to keep moisture out of your home.

If you see mold in your home please contact us at (630) 573-4290.

Mold is Present almost everywhere!

10/19/2017 (Permalink)

Mold can spread within 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth.

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. SERVPRO will use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to remediate heavy mold growth.

If your home or business has a mold problem, SERVPRO of Downers Grove / Oak Brook can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (630) 573-4290

Your Belongings and Mold Damage

10/19/2017 (Permalink)

Example of Books covered in Mold.

Water and mold damage affects not only the structure of your house but also your belongings. SERVPRO of Downers Grove / Oak Brook Professionals understand that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

If You Have Questions or Need Help, 
Call Us Today 
(630) 573-4290

Contents Restoration

SERVPRO of Downers Grove / Oak Brook Franchise Professionals specialize in restoring contents damaged by fire, water, or mold. Our expertise can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water and mold damage. Our Professionals utilize several methods of cleaning your contents, including:

  •  Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  •  Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  •  Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  •  Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  •  Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  •  Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Ten tips to help prevent water damage to your home

10/19/2017 (Permalink)

Our equipment in action after a water loss.
  1. Disconnect hoses

Standing water in a hose may freeze back into the pipe. This may create an ice block that stops your water flow. The block may burst your pipes and create damage to walls, floor and foundation.

  1. Clean gutters and downspouts

Clean your gutters at least twice a year to avoid blockage and ice dams. Standing water can cause damage to your gutters and roof, and unmanaged overflow may create puddles that could damage your foundation.

Don't forget to clean downspouts to ensure water can flow through, and secure downspouts so that they point away from the home.

  1. Maintain trees and vegetation

Thriving shrubs can be a beautiful thing — except when their roots wrap around your pipes and break them. That's why it's important to minimize landscaping near utility pipes or, if necessary, remove trees and shrubs that have become too big.

Interior Measures to Prevent Water Damage

  1. Know your water main

Know the location of your water main, and shut it off if you leave for an extended amount of time.

  1. Check appliances regularly

Check and maintain your home appliances regularly for leaks, according to manufacturer's directions. 

  1. Investigate leaks right away and fix promptly

If you ignore moisture damage or postpone making the necessary repairs, be prepared to experience mold, mildew, dry rot, or even structural damage to your home.

Keep in mind that homeowner's insurance provides coverage for damage that is sudden and accidental. Damage that results from lack of maintenance is not covered on a standard homeowner’s insurance policy.

  1. Upgrade washing machine hoses

Old, brittle or leaky washing machine hoses are among the most frequent causes of water loss for homeowners. Replace yours regularly to avoid a mighty mess and expensive damage.

  1. Install water detection devices

A water detector is a small electronic device that sounds an alarm when its sensor comes in contact with moisture. Its main benefit is that it detects low moisture levels or slow leaks that often go unnoticed. Install it near water heaters, sump pumps, washing machines, dishwashers and toilets to prevent extensive damage and mold growth.

  1. Check your water pressure

If the water pressure to your home is set too high, pipes and hoses may fail under the pressure. Buy a water pressure gauge at a local hardware store, attach it to an outside faucet, and turn the faucet to full force. The gauge will give you a reading of the home’s water pressure.

Typical residential water systems are designed for water pressure of 40 to 70 psi. If your home’s water pressure exceeds 100 psi, install a pressure regulator (which is available at hardware stores as well.) 

  1. Monitor your water bill 

Sometimes, the only way you know that water is leaking is taking a closer look at your water bill. If your usage jumps significantly from one month to the next without explanation, put your "water detective hat" on. Is there a leak in your crawlspace? Or, is it a pipe in your front yard? Don't leave mystery leaks unattended!

If you have water damage to your home please call SERVPRO of Downers Grove / Oak Brook (630) 573-4290.

Commercial Cleaning Services

10/18/2017 (Permalink)

Keep your office fresh and clean!

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call in SERVPRO of Downers Grove / Oak Brook. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO to make your workspace look its very best.

SERVPRO of Downers Grove / Oak Brook will get the job done right and get it done quickly, because the SERVPRO Advantage includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

Have Questions? Call Today 630-573-4290

Specialty Cleaning Services

SERVPRO of Downers Grove / Oak Brook offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

Flooding in Your Business

10/18/2017 (Permalink)

a workplace flood can be devastating to your business.

The weather has been very unpredictable the past few weeks in our area.  We have experience heavy rains in a short period of time causing the sewer systems to back up and streets to flood. 

If you see there is a flash flood watch, this means that a flash flood is possible.  A flash flood warning means that a flood is about to happen or already taking place.  If a flash flood occurs, you should make sure everyone gets to higher ground as quickly as possible. 

Your business can prepare for any potential disaster, including flash floods. Keep all essential equipment and documents elevated from the floor.  Ideally, they should be stored on the second floor of the building or higher.  Back-up electronic data daily to cloud storage or to an external drive so the files can still be accessed in the event of a disaster.  

It is a good idea to have a battery-powered radio available on-site.  In case of a power outage, you and your staff can keep updated on the current conditions.  (FEMA) The Federal Emergency Management Agency provides a list of recommended supplies in the event of a disaster, such as a flashlight and first aid kit. 

You can also check with the National Weather Service to get more tips on safety during flooding. 

SERVPRO of Downers Grove / Oak Brook can help your business get back on track after flooding or other disasters.  Call us today for more information (630) 573-4290.

Safety First after a Flood

9/5/2017 (Permalink)

Be Prepared after a Flood.

AFTER A FLOOD

SAFETY FIRST (For businesses and home owners)

  Account that all employees or family members are safe by establishing evacuation plans in advance, identifying areas outside the building that are designated meeting places. Assign select individuals to keep a list of their assigned team’s names and contact numbers in order to account for their whereabouts.

  If water enters the building and evacuation becomes impossible, move to an upper floor, and wait for rescuers.

  While evacuating, avoid attempting to drive through floods or rising water, nearly half of all flash flood fatalities are auto-related.

  Do not touch electrical equipment if you are wet or standing in water.

  Do not walk through moving water. Even six inches of moving water can make you fall.

  Use no open flames (there may be gas escaping from ruptured mains).

  Avoid floodwaters. Water may be contaminated by oil, gasoline or raw sewage. Water may also be electrically charged. If the water has entered the structure through the flooding of a creek, stream or river, or if it has filtered through insulation during its intrusion, it is considered to be black water and could be hazardous to your health. Avoid contact with contaminated items as much as possible.

  Stay out of any building if it is surrounded by floodwaters.

  Listen for news reports to learn if the community’s water supply is safe to drink.

  Return only when authorities indicate it is safe.

Have Storm or Flood Damage? Call Us Today 630-573-4290

The Power of the Dehumidifier

8/23/2017 (Permalink)

Here is a SERVPRO Dehumidifier ready for action.

SERVPRO Franchises across the country use dehumidifiers of varying sizes to dry water losses and the structure to prevent mold growth and return your structure to its original state. These dehumidifiers aren’t like the ones that are in stores, but an industrial grade dehumidifier specific to flooding and various categories of water losses.

These are the benefits of the dehumidifiers that we use here at SERVPRO of Downers Grove / Oak Brook:

  • An industrial grade dehumidifier aims to lower the air temperature of the room, so condensation can occur.
  • These dehumidifiers can also speed up the drying process because the technology of newer dehumidifiers is more efficient and lowers the cost.
  • Our dehumidifiers can be implemented into large-scale places like a gymnasium, pools and other large scale businesses and community centers.

The industrial grade dehumidifier can allow for a faster and more precise drying than simple fans or home dehumidifiers. For any questions about our equipment or any of our various services offered call SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

What to do Until Help Arrives in a Water Loss

8/23/2017 (Permalink)

This is a picture of a damaged ceiling due to a broken pipe.

Unfortunately, water damage events are never scheduled.  They typically occur at the most inconvenient time.  A water incident can threaten the safety and welfare of your employees and customers, as well as sales and revenues.

Because it is your business, quick response is critical in avoiding business interruptions, revenue loss, costly repairs and undo stress.

Ultimately, you want to get back to normal business functions quickly with little or no interruption.

SERVPRO of Downers Grove / Oak Brook is here to help.  Give us a call at 630-573-4290.  We are available 24 hours a day / 7 days a week.

Here are some water damage tips you can use to limit further damage until the SERVPRO of Downers Grove / Oak Brook crew arrives:

  • Call your insurance company
  • Call SERVPRO of Downers Grove / Oak Brook at  630-573-4290
  • Follow these tips to reduce damage and increase the chanced of a successful restoration
  • Stop the source of the water.
  • Remove as much excess water as possible by mopping or blotting.  Do NOT attempt to vacuum up water with standard vacuum equipment.
  • Wipe excess water from wood furnishings after removing any contents lying on the surface.
  • Remove and prop wet upholstery and pillow cushions for even drying.
  • Clearly designate wet areas with floor signs and safety tape.
  • Pad or block wood furniture to prevent permanent staining of carpet.
  • Carefully removed colored items affected areas, especially those in contact with carpet and upholstery.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Do not turn on ceiling fans or light fixtures if ceiling is wet.  Avoid standing beneath sagging ceilings.
  • Do not attempt to use electrical devices exposed to moisture or use unexposed electrical devices while standing on wet floors - especially wet concrete.

10 Key Fire Safety Tips

8/22/2017 (Permalink)

10 Key Fire Safety Tips

10 Key Fire Safety Tips

Though some fires are unavoidable acts of nature or unpredictable accidents, many fires in the home and workplace are avoidable. The following tips, courtesy of the NFPA, can help reduce the likelihood of a fire in your business or home

  1. Watch your cooking - Stay in the kitchen if you are frying, grilling or broiling food. Never allow young children around the stove or oven, especially if they are not closely attended.
  2. Give space heaters space - Keep space heaters at least three feet from anything that can burn.
  3. Smoke outside - If you must smoke inside, have a sturdy, deep ashtray. Never smoke in bed.
  4. Keep matches and lighters out of reach - Keep matches and lighters in high cabinets, preferably under a child lock.
  5. Inspect electrical cords - Replace cords that are cracked, damaged, have broken plugs or have loose connections.
  6. Be careful when using candles - Keep candles at least one foot from anything that can burn. Blow them out before you leave the room or go to sleep.
  7. Have a fire escape plan - Make a fire escape plan and practice it at least twice a year.
  8. Install smoke alarms - Install alarms on every level of your office or home and inside bedrooms. Interconnect them so they all sound at once.
  9. Test smoke alarms - Test alarms once per month. Replace batteries once per year or as needed.
  10. Install sprinklers - Sprinklers can help maintain and sometimes even extinguish fires, giving your local fire department a better chance of saving your property.

National Preparedness Month

8/22/2017 (Permalink)

Disasters don't plan ahead. You can!

September is National Preparedness Month and SERVPRO of Downers Grove / Oak Brook is a committed to helping to promote the importance of preparedness planning.

The theme this year is Disasters don’t plan ahead.  You can!

The first step is to make a plan.  With the help of the resources available from ready.gov, you can be ready for a disaster before it strikes. 

Your family may not be together if a disaster strikes, so it is important to know how you’ll contact one another and reconnect if separated. Establish a family meeting place that’s familiar and easy to find.

Step 1: Put together a plan with your family to discuss a communication plan & an evacuation route.

Step 2:  Consider specific needs in your household.

Step 3: Fill out a Family Emergency Plan

Step 4: Practice your plan with your family/household

Contact SERVPRO® of Downers Grove / Oak Brook for more information and tools to help you be “Ready for whatever happens.”

Thunderstorm Safety Tips

8/22/2017 (Permalink)

Keep your family Safe!

Here are some guidelines to follow to help keep you and your family safe:

  • The best defense against thunderstorms is to stay inside a sturdy building or shelter that can protect you from deadly lightning, large hail, damaging winds, flooding rain and tornadoes. Fortunately, thunderstorms typically do not last very long and will most often pass by your location in less than one hour.
  • Once in a shelter, stay away from windows and avoid electrical equipment and plumbing. Remember to bring pets inside. If there is time, secure loose objects outside as these objects often become dangerous flying debris in high winds.
  • Postpone outdoor activities until the storms have passed.
  • If caught outside, take shelter in a sturdy enclosed building or hard top automobile immediately. Avoid open spaces, isolated objects, high ground and metallic objects.
  • Get out of boats and away from bodies of water. Remember, if you can hear thunder, you are close enough to the storm to be struck by lightning.

If a tornado is spotted, act quickly and move to the lowest level basement of your shelter, putting as many walls between yourself and the outside as possible.

Downers Grove & Oak Brook Residents: Follow These Mold Safety Tips If You Suspect Mold

8/16/2017 (Permalink)

Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Downers Grove / Oak Brookfor mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Downers Grove / Oak Brook specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 630-573-4290

Downers Grove & Oak Brook Residents: Follow These Mold Safety Tips If You Suspect Mold

8/16/2017 (Permalink)

Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Downers Grove / Oak Brookfor mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Downers Grove / Oak Brook specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 630-573-4290

Emergency Ready Profile (ERP)

8/16/2017 (Permalink)

Emergency Ready Profile

Did you know that 50% of businesses may never reopen after suffering a damage?  Of the ones that do survive, the majority have a preparedness plan in place.  Pre-planning can serve as an insurance policy aimed at peace of mind.  By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action.

Having a plan in place not only lets you know how to handle emergencies timely and efficiently but helps speak trust to your clients and employees by knowing that should your business be affected by a disaster, they don't necessarily have to be.

Advantages of having an ERP:

  • A no cost assessment of your facility
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.
  • Establishes SERVPRO of Downers Grove / Oak Brook as your disaster mitigation and restoration provider.
  • A guide to help you get back into your building following a disaster.

No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, "Are you ready for whatever happens?"

Call us today at 630-573-4290 to set up a free appointment and get started.

Downers Grove / Oak Brook Smoke and Soot Cleanup

6/20/2017 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Downers Grove / Oak Brook Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Downers Grove / Oak Brook will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
630-573-4290

When Storms or Floods hit Downers Grove / Oak Brook, SERVPRO is ready!

6/20/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Downers Grove / Oak Brook.

SERVPRO of Downers Grove / Oak Brook specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Downers Grove / Oak Brook, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams [[http://www.SERVPROdownersgroveoakbrook.com/disaster-recovery]] that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 630-573-4290

Restoring Your Downers Grove / Oak Brook Commercial Property After A Water Damage Event

6/20/2017 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Downers Grove / Oak Brook commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Downers Grove / Oak Brook

SERVPRO of Downers Grove / Oak Brook specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Downers Grove / Oak Brook 24 Hour Emergency Water Damage Service

6/15/2017 (Permalink)

SERVPRO of Downers Grove / Oak Brook provides 24 hour fire and water damage restoration service in Downers Grove / Oak Brook.

SERVPRO of Downers Grove / Oak Brook is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
630-573-4290

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Downers Grove / Oak Brook has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Downers Grove / Oak Brook

SERVPRO of Downers Grove / Oak Brook specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

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