Recent Why SERVPRO Posts

SERVPRO can Help with a Chemical Spill

8/1/2023 (Permalink)

A SERVPRO employee in a white hazmat suit. We respond to chemical and biohazard emergencies 24-hours a day.

SERVPRO of Downers Grove / Oak Brook is trained and certified to clean and restore chemical spills and biohazards.  Downers Grove residents and businesses can rely on us to arrive quickly and immediately begin the cleanup process.

Along with the cleanup and safe removal of chemical spills, we offer a full range of biohazard cleaning services, including: 

  • Chemical spills
  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Tear gas cleanup

The safe decontamination of a home or business after any form of chemical or biohazard exposure is critical.  Our technicians are trained and certified to mitigate these kinds of dangerous situations. Here are some tips from our website on what to do after a contamination:

What to Do After a Contamination

  • Stay out of affected areas
  • Call emergency service personnel if the situation is life-threatening
  • Treat all bodily fluids as if they are contaminated
  • Turn off the heating, ventilation, and air conditioning (HVAC) system if there is sewage damage

Call Us Today!

When you need help cleaning up a chemical spill, SERVPRO of Downers Grove / Oak Brook is available to help.  Our technicians are on-call 24-hours a day to respond to chemical and biohazard damage emergencies.  Call us today at 630-573-4290.

Mold Remediation Process - SERVPRO

2/23/2023 (Permalink)

White window with black mold spots in the corner. When you discover mold, SERVPRO of Downers Grove / Oak Brook can help!

When you discover mold growing in your Downers Grove home or commercial business, fast action is required to mitigate the damage before the mold can spread to other areas in the home or workplace. SERVPRO of Downers Grove / Oak Brook can mitigate the mold damage and the mold remediation process usually follows the steps below:

Inspection and Mold Damage Assessment

Identifying and addressing the source of the moisture that is causing the mold growth. This step usually involves the use of various technologies to detect mold growth and water sources that may be hidden. We follow local and state laws regarding inspection and documentation based on your unique situation.

Mold Containment

We may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to prevent mold spores from spreading during the cleanup process.

Air Filtration

We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while mold remediation is in process.

Removing Mold and Mold-Infested Materials

We use antifungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. We remove and dispose of mold-infested porous materials when remediating heavy mold growth.

Cleaning Contents

We clean your furniture, decorative items, curtains, and other restorable items affected by mold. We also remove odors and deodorization using fogging equipment.

Restoration

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may require the reconstruction of various areas or rooms in a home or business. 

Call Us Today!

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation. Call us today at 630-573-4290.

SERVPRO can provide Reconstruction Services

6/22/2022 (Permalink)

An office under construction with black beams and white walls. SERVPRO of Downers Grove / Oak Brook provides reconstruction services.

In addition to water mitigation, fire cleanup, and mold remediation, SERVPRO of Downers Grove / Oak Brook also offers reconstruction services.  After our professionals are done with drying out a property or removing smoke-damaged materials, we can put your home or business back together just like the way it was before the damage occurred.

Here are just some of the reconstruction services SERVPRO of Downers Grove / Oak Brook offers:

  • Drywall repair and installation
  • Baseboards
  • Floor repair and replacement
  • Kitchen and bath installation and remodeling
  • Cabinet and trim replacement
  • Insulation installation
  • Ceiling repair
  • Fixture replacement
  • Painting

The convenience and savings of working with one company to assist with mitigation and repairs can be significant.  We are a one stop shop for all of your construction needs. SERVPRO of Downers Grove / Oak Brook has experienced professionals that believe in delivering quality workmanship. Please contact us at 630-573-4290.

Big or Small Disaster - SERVPRO Offers 24-Hour Service

4/28/2022 (Permalink)

Road with fast lights and a sunrise in the background. SERVPRO of Downers Grove / Oak Brook can respond to your disaster 24-hours a day.

When disaster strikes your home or business, SERVPRO of Downers Grove / Oak Brook will respond quickly to bring you the help you need.  We are a trusted leader in the restoration industry serving the Chicagoland area.  We provide 24-hour emergency services including Water Damage Restoration, Fire Damage Restoration, and Mold Remediation for both residential and commercial properties.  Our highly trained technicians have the training, specialized equipment, and expertise to handle your restoration and cleaning needs.  We are a locally owned and operated business that is proud to serve the Chicagoland area. 

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

SERVPRO of Downers Grove / Oak Brook is close by and ready to respond to your cleaning or restoration needs.  Call us at 630-573-4290.

SERVPRO - Count on us to Help

3/10/2022 (Permalink)

A green SERVPRO machine with two employees around it. Count on SERVPRO of Downers Grove / Oak Brook to help with all of your restoration needs.

A storm, flood or plumbing problem can leave your home or business with extensive water damage.  Immediate action is necessary to mitigate the damage.  SERVPRO of Downers Grove / Oak Brook specialize in repairing and restoring your property. 

  • Highly Trained Restoration Specialists

We specialize in water damage restoration, with training focused on restoring salvageable items, accelerating drying time with documenting the entire restoration process.

  • Customer Care

We have years of experience in the cleanup and restoration industry.  We care about you and your property and want to help you get back to normal after you have water damage to your home or business.

  • # 1 in the Cleanup and Restoration Industry

We’ve earned the reputation as a trusted leader in the restoration industry and specialize in fire and water damage, specialty cleaning, mold, and so much more.

  • Easier Insurance Claims Process

We will help you navigate the insurance process and coordinate the necessary paperwork for a quicker, easier experience.

SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians that are available 24-hours a day to help with all of your restoration needs.  Please contact us at 630-573-4290.

Mold Problem - SERVPRO can Help

3/7/2022 (Permalink)

Close up of mold with a white background. SERVPRO of Downers Grove / Oak Brook can help if you discover mold.

A musty smell is often the first sign of a mold problem.  SERVPRO of Downers Grove / Oak Brook will respond quickly and work fast to manage the situation.

If you discover mold in your home or business, here are a few facts from our website to consider:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Downers Grove / Oak Brook for mold remediation services.

What Not to Do

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

If you suspect that your home or business has a mold problem, SERVPRO of Downers Grove / Oak Brook has the training, equipment, and expertise to handle the situation.  Call us at 630-573-4290.

Biohazard Contamination Tips to Stay Safe

2/2/2022 (Permalink)

SERVPRO employee wearing PPE and wiping a table. SERVPRO of Downers Grove / Oak Brook is trained to safely remove biohazards.

Biohazard contaminants should be considered very dangerous as they can pose a serious health risk. Sewer backups and flood water are two common biohazard scenarios that can affect homes and businesses. SERVPRO of Downers Grove / Oak Brook has the training, protective gear, and specialized equipment necessary to safely clean and restore this type of contamination.

Here are a few tips from our website that can help while you are waiting for help to arrive:

What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

  • Don’t leave wet fabrics in place. Hang leather goods.
  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if ceiling is wet and keep out of rooms where ceilings are sagging.

When your home or business needs biohazard remediation services, SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians on-call and ready to respond 24-hours a day. Call us today at 630-573-4290.

SERVPRO - Named to Franchise 500 List, #1 in Restoration Category

1/13/2022 (Permalink)

A black and blue badge with the words franchise 500 2022 with a green background. SERVPRO has done it again.

SERVPRO is proud to announce it has been recognized again as one of the best overall franchise opportunities by Entrepreneur magazine’s 2022 Franchise 500, the industry’s most comprehensive franchise ranking. Evaluated on categories such as growth, financial strength and stability, and brand power, SERVPRO was named the #8 overall franchise system, and #1 in the cleaning and restoration industry for the 19th consecutive year.

“SERVPRO is built on the foundation of outstanding customer service, industry-leading training and the success of following a proven system,” said SERVPRO CEO Rick Isaacson. “On behalf of the more than 1,900 SERVPRO franchises across the U.S. and Canada, we are honored by this recognition. 

“The SERVPRO brand and its franchisees share a strong partnership, working together to set and achieve goals which have allowed us to grow each year for more than half a century despite the challenges many businesses have faced, especially over the past 18-24 months.”

SERVPRO franchise owners pride themselves on being “ready for whatever happens,” Isaacson said, which helped the company jump two spots from its #10 ranking in 2021.

SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians on call and ready to assist you 24-hours a day.  Call us today at 630-573-4290.

Trauma & Crime Scene Cleanup - SERVPRO can Help

1/13/2022 (Permalink)

Yellow caution tape with police lights in the background. SERVPRO of Downers Grove / Oak Brook is available 24-hours a day to help.

After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have blood and other biohazard contaminants that can cause health effects. SERVPRO of Downers Grove / Oak Brook will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.

Crime Scene Residues

  • Fingerprint powder and evidence-gathering chemicals
  • Tear gas and pepper spray residues
  • Fire extinguisher residue
  • Blood, bodily fluids, and tissue remnants

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Our trained Professionals clean, disinfect and deodorize the structure.

Illegal Drug - "Meth" Labs

Many of the chemicals used in the production of illegal drugs such as "meth" are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to properly clean all surfaces. 

SERVPRO of Downers Grove / Oak Brook can clean and restore trauma and crime scenes 24-hours a day.  Call us at 630-573-4290.

SERVPRO - 24-Hour Restoration Service

1/4/2022 (Permalink)

Three green SERVPRO trucks outside of the office warehouse. SERVPRO of Downers Grove / Oak Brook is available to help with all your restoration needs.

SERVPRO of Downers Grove / Oak Brook provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Residential Services

Our technicians have extensive cleaning and restoration training and can make your property look its best. Here are some of the residential services that we offer:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment.  Here are some of the commercial services that we offer:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

When the need arises for professional cleaning or an emergency restoration service, call SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

Highly Trained Restoration Specialists

8/9/2021 (Permalink)

Blue and green globe with IICRC - Certified Firm in white letters. SERVPRO of Downers Grove / Oak Brook has a team of highly trained technicians available 24 hours a day.

Our team at SERVPRO of Downers Grove / Oak Brook is highly trained in property damage restoration.  From initial and ongoing continuing education training as well as, regular IICRC industry certifications, our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our SERVPRO Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is designed to obtain specialized training and certification in the following areas:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

SERVPRO of Downers Grove / Oak Brook is available 24 hours a day.  Call us at 630-573-4290.

Let SERVPRO clean your Drapes & Blinds

6/30/2021 (Permalink)

White drapes with a SERVPRO logo in the middle. SERVPRO of Downers Grove / Oak Brook can clean your drapes and blinds.

SERVPRO of Downers Grove / Oak Brook excels at cleaning fine fabrics and intricate pieces using wet or dry cleaning methods as required.  We carefully inspect and test fabrics to determine which of our System’s five cleaning methods is best suited to your fabrics.  We use state-of-the-art equipment designed specifically for cleaning fine fabrics.

When Should My Drapes Be Cleaned?

A good rule-of-thumb is to clean drapes approximately every two years.  A recent survey by SERVPRO disclosed that the average customer believes drapes should be cleaned when they look dirty.  Depending on your heating system, the amount of dust in the home, and other factors, drapes may not show soil for two to six years.  The oily atmospheric soil will gradually cause the fabric to deteriorate.  Often, direct sunlight is unjustly blamed for this.  You may triple the life of your draperies through professional cleaning, which is relatively inexpensive compared to replacement costs.

If you your drapes or blinds cleaned, please call SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

Roof Damage - Call SERVPRO

5/6/2021 (Permalink)

Damaged red tile roof with a blue sky in the background. SERVPRO of Downers Grove / Oak Brook can help with emergency roof damage and board up services.

As we prepare for warmer temperatures in the Chicagoland area, we need to know that there are several things that can cause roof damage.  For example, an uprooted tree, high winds, or a hailstorm can leave a big hole in your roof.  Safety should your primary concern.  Initial roof assessment should be completed from the ground as damage is not always visible.  If you suspect damage to your shingles or structure, contact a professional immediately.

Vacate the premises in the event of major roof damage.

Tarping the roof will prevent secondary damage while the roof is inspected and repaired.  SERVPRO of Downers Grove / Oak Brook provides emergency roof tarp installation to prevent further damage.  When disaster strikes, SERVPRO is ready to respond immediately with your roof tarping needs.

Emergency Board Up Services Available

Our professional crews use approved board up techniques to minimize further damage and secure your property and protect the building from weather, animals, and illegal entry.

  • Provide 24/7 Emergency Service 
  • Highly Trained Water Restoration Specialists
  • Faster to Any Size Disaster
  • A Trusted Leader in the Restoration Industry

If you are in need of an emergency roof tarp or board up services, please contact SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

SERVPRO can help with Odor Removal & Deodorization

3/10/2021 (Permalink)

Woman holding her nose in her living room with a green box with white writing next to her. Let SERVPRO of Downers Grove / Oak Brook eliminate unpleasant odors from your home or business.

As experts in deodorization, SERVPRO of Downers Grove / Oak Brook is trained to identify and eliminate offensive odors.  These odors can come from a number of sources both inside and outside a structure.

SERVPRO uses IICRC technical guidelines in the proper removal of odors.  Masking and other shortcuts do not work when your odor problem is serious or persistent.

We have the training and equipment to identify and eliminate these offensive odors.  By identifying the cause of the odor and determining the conditions in which it contact any surfaces, the odor can often be removed over time without a trace.  Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

Whether you know the origin of the unpleasant odor or you just want your property to smell clean and odor-free, call SERVPRO of Downers Grove / Oak Brook at 630-573-4290. 

Make Sure Your Air Ducts Are Ready For Spring

3/8/2021 (Permalink)

SERVPRO employee laying down with a yellow flash light looking at a silver furnace pipe. Make it a priority to inspect the ductwork of your home or business.

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the ductwork of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris
  • Other contaminants

SERVPRO of Downers Grove / Oak Brook Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment.  This can in turn save you money and give you cleaner air to breathe.

However, duct cleaning is not always necessary.  We will make recommendations about the best way to address any indoor air quality concerns.  This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on HVAC and air duct cleaning, call SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

SERVPRO offers Building and Reconstruction Services

1/27/2021 (Permalink)

White bedroom with a brown ladder in front of a window. SERVPRO of Downers Grove / Oak Brook offers several building and reconstruction services.

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO of Downers Grove / Oak Brook can begin the restoration process.  Your home or business may need reconstruction work to get your property back to its preloss condition.

The professionals at SERVPRO of Downers Grove / Oak Brook can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas.  Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Downers Grove / Oak Brook can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Painting
  • Plumbing
  • Temporary Warehouse Space
  • Tree Removal

These are just a few of the many building and reconstruction services that we can offer.  Please contact SERVPRO of Downers Grove / Oak Brook at 630-573-4290.

Staying Home More? Ready for an Update?

1/27/2021 (Permalink)

Drawing of a house floor plan blueprint. In addition to mitigation services, SERVPRO of Downers Grove / Oak Brook can help you with your renovation.

When you think of SERVPRO you think of water mitigation, fire cleanup, and mold remediation; however, SERVPRO of Downers Grove / Oak Brook also offers reconstruction services.  After our professionals are done cleaning up after a flood or removing all traces of a fire, we can put your home back together just like it was before the damage occurred.

The convenience and savings of working with one company to assist with mitigation and repairs can be significant.  In addition to reconstruction after damage, we also do general home remodeling. Have you been considering remodeling your bathroom?  We can help you with that.  Does your kitchen need an update?  We can help with that as well.  From drywall to painting to framing and much more, we can assist with your reconstruction project!

Here are just some of the reconstruction services SERVPRO offers:

  • Drywall repair and installation
  • Floor repair and replacement
  • Kitchen and bath installation and remodeling
  • Cabinet and trim replacement
  • Insulation installation
  • Ceiling repair
  • Fixture replacement
  • Painting
  • Plumbing

Please call SERVPRO of Downers Grove / Oak Brook at 630-573-4290 to help you with your reconstruction project.

SERVPRO - So Much to Offer

1/14/2021 (Permalink)

Green SERVPRO van on a wet road. Choose SERVPRO of Downers Grove / Oak Brook for all of your service needs.

SERVPRO of Downers Grove / Oak Brook is a trusted leader in the restoration industry.  We provide 24-hour emergency services such as Water Damage Restoration, Fire Damage Restoration and Mold Remediation for both residential and commercial properties.  We also want to let you know that we provide the following additional services: 

Construction Services- Residential and Commercial – we offer all construction services.

Biohazard Cleanup- Blood cleanup, Accident Cleanup and Hoarding - our teams are highly trained and equipped to handle your emergency.

Vandalism/Crime Scene Cleanup- Graffiti and Debris removal.

Board-up and Tarping- We will respond to your emergency 24 hours a day and protect your home or business.

Carpet & Upholstery Cleaning- The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Document Restoration- If you have documents damaged by water or fire-they may be salvageable-time is of the essence.

Pack-out Services- If your home or business requires extensive restoration or cleaning, we can conduct an organized moveout of the affected area.

These are just a few of the many services that SERVPRO of Downers Grove / Oak Brook can provide.  If you are in need of our services, please contact us at 630-573-4290.  We are Here to Help!

SERVPRO provides Vandalism and Graffiti Cleanup

9/9/2020 (Permalink)

Shattered glass window. SERVPRO of Downers Grove / Oak Brook can handle your vandalism and graffiti cleanup.

If your home or business has suffered damage from vandalism or graffiti, we understand the urgency to fix it immediately.  Vandalism and graffiti can range from relatively minor pranks to malicious destruction of property.  SERVPRO of Downers Grove / Oak Brook knows that even the simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner. 

If you need a window or door boarded up at any time, you can call us for immediate service.  Graffiti may also need to be removed quickly and our highly trained team will provide proper cleanup.  We are available 24 hours, 7 days a week to help you. 

SERVPRO of Downers Grove / Oak Brook will act quickly to remove vandalism and graffiti from residential and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, we can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. Our highly trained technicians can offer the following services:

  • General cleaning and graffiti removal
  • Brick, stone, and concrete cleaning
  • Odor removal and deodorization
  • Debris removal
  • Contents cleaning

If you need vandalism or graffiti cleanup services, please call SERVPRO of Downers Grove / Oak Brook at 630-573-4290. 

Certified: SERVPRO Cleaned – a defensive cleaning program

6/23/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Downers Grove / Oak Brook today at 630-573-4290 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

How can SERVPRO Help You?

5/5/2020 (Permalink)

Big green SERVPRO truck with several green air movers in front of the truck. SERVPRO of Downers Grove / Oak Brook can handle any size disaster.

No matter the size or extent of damage you have at your residential home or your commercial property the team at SERVPRO of Downers Grove / Oak Brook has the capacity to handle any size disaster.

We Provide the following Services:

  • Fire Damage Repair & Restoration
  • Water Damage Repair & Restoration
  • Mold Remediation & Restoration
  • Storm Damage
  • Biohazard
  • Board-ups
  • Odor Removal
  • Sewage & Toilet Overflow
  • Trauma & Crime Scene
  • Vandalism & Graffiti
  • Commercial Cleaning

SERVPRO of Downers Grove / Oak Brook is a trusted leader in the restoration industry.  We provide 24-hour emergency services such as Water Damage Restoration, Fire Damage Restoration and Mold Remediation for both residential and commercial properties.  We are dedicated to being faster to any size disaster.  Our highly trained technicians have the training, specialized equipment, and expertise to handle your restoration and cleaning needs.  Our locally owned and operated business has been proudly serving the Downers Grove and Oak Brook area.  Our team will work closely with you to return your home or business back to preloss condition.  We will provide a professional process in restoring your property to make it “Like it never even happened.”

Have questions?  Call us today at (630) 573-4290

SERVPRO is Here to Help

5/1/2020 (Permalink)

SERVPRO house logo with here to help in orange letters and a grey background. SERVPRO of Downers Grove / Oak Brook is here to help during this time of need.

In these unprecedented times the team at SERVPRO of Downers Grove / Oak Brook want you to know we are here to help!

About Coronavirus

The Centers for Disease Control and Prevention continues to respond to an outbreak of respiratory disease caused by a new coronavirus that was first detected in China and has now spread internationally. While the virus is termed coronavirus, the sickness that results after infection has been termed COVID-19.

COVID-19 has now been declared a pandemic, which is a global outbreak of a disease.  

Symptoms

Illness from COVID-19 is wide ranging, from mild to severe symptoms and death. According to the CDC, symptom may appear two days to two weeks after exposure:

  • Fever
  • Cough
  • Shortness of breath

It is important to consult your medical provider if you develop any severe or concerning symptoms.

Tips and Best Practices to Minimize Your Risk

Cities and states are taking increasingly drastic measures to curb the severity of the pandemic, including the closing of bars, restaurants, and public venues. In some areas, officials have issued “shelter in place” orders in order to compel residents to stay in their homes and limit movement. To further protect yourself, minimize your exposure with the following tips:

Practice Good Hygiene

    • Clean hands with sanitizer and wash your hands frequently
    • Avoid touching your face and cover coughs and sneezes
    • Disinfect “high touch” surfaces like doorknobs, light switches, tables, doorknobs, and handrails regularly
    • Increase ventilation by opening windows or adjusting air conditioning

At The Office

    • Stop shaking hands – use other noncontact methods of greeting
    • Use videoconferencing for meetings when possible
    • When not possible, hold meetings in open, well-ventilated spaces
    • Disinfect “high touch” surfaces like desks, keyboards, light switches, doorknobs, and telephones
    • Consider adjusting or postponing large meetings or gatherings

Stay Home if...

    • You are feeling sick
    • You have a sick family member in their home

Need Specialized Cleaning Services?
Call Us Today (630) 573-4290 

Sources:

What to do if you find Mold

4/30/2020 (Permalink)

Black mold spots on a white ceiling of a closet with brown trim. If you find mold, contact SERVPRO of Downers Grove / Oak Brook for help.

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line.  Mold can cause significant damage to your property.  SERVPRO of Downers Grove / Oak Brook has the training, protective gear, and specialized equipment necessary to handle your mold problem.

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Downers Grove / Oak Brook for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Mold Remediation Services

If you suspect that your home or business has a mold problem, contact SERVPRO of Downers Grove / Oak Brook at (630) 573-4290.

We are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO orange house logo with here to help with a SERVPRO employee and a customer in the background. SERVPRO of Downers Grove / Oak Brook is Here to Help.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Downers Grove / Oak Brook, 630-573-4290.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

SERVPRO uses Specialized Equipment

2/25/2020 (Permalink)

Two SERVPRO employees unloading equipment from a SERVPRO van. SERVPRO uses state of the art equipment for your restoration needs.

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry.  These advancements allow SERVPRO of Downers Grove / Oak Brook Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning.  The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment:

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels.  Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment:

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment:

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business.  Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace.
  • Industrial grade dehumidifiers pull the water vapor from the air.

SERVPRO of Downers Grove / Oak Brook has the technology to restore your residential or commercial property.  Call us today at (630) 573-4290.

Call SERVPRO of Downers Grove / Oak Brook

2/18/2020 (Permalink)

Green SERVPRO van with trees in the background. SERVPRO of Downers Grove / Oak Brook can handle your disaster.

SERVPRO of Downers Grove / Oak Brook is locally owned and operated.  We provide 24-hour emergency services such as Water Damage Restoration, Fire Damage Restoration and Mold Remediation for both residential and commercial properties.  We are dedicated to being faster to any size disaster.  Our highly trained technicians have the training, specialized equipment, and expertise to handle your restoration and cleaning needs.   

SERVPRO of Downers Grove / Oak Brook is proud to serve the following Illinois communities:

  • Oak Brook
  • Downers Grove
  • Westmont
  • Clarendon Hills
  • Hinsdale
  • Woodridge
  • Willowbrook
  • Darien
  • Lisle
  • Oakbrook Terrace

Our residential services include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building Services

Our commercial services include:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Remediation
  • Commercial Cleaning Services
  • Commercial Storm and Major Events

SERVPRO of Downers Grove / Oak Brook is available 24/7 to help with any size disaster.  Call us today at (630) 573-4290.

When Disaster Strikes our Schools

10/4/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook respond quick to help schools and learning facilities during a disaster.

AT SERVPRO of Downers Grove / Oak Brook we believe learning shouldn’t be paused or canceled, even in the face of disaster.  Disasters at an educational facility are highly complex and require a knowledgeable and - flexible response.  Whether we’re dealing with a small school or a campus of higher education, we work quickly to assess each unique situation and isolate the damaged area so that normal operations can continue while we restore your facility.  

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area.  Your job is to provide valuable lessons and information to the students; ours is to make sure you have a safe place to do so.

Our experience in handling educational facilities cleanups has given us the ability to provide a variety of detailed services for the following educational facilities:

  • K-12 Schools
  • Colleges & Universities
  • Dormitories
  • Event and Sporting Arenas
  • Libraries
  • Daycares / Pre-K Facilities

If your school or university faces a Disaster  -  Call SERVPRO of Downers Grove / Oak Brook – 630-573-4290

SERVPRO Provides Emergency Services to your Healthcare Facility

10/4/2018 (Permalink)

If your Healthcare facility faces an Emergency - SERVPRO of Downers Grove / Oak Brook will respond immediately!

AT SERVPRO of Downers Grove / Oak Brook our professionals are trained in adhering to the highest sanitation standards.  We understand that time is crucial for both your operations and your patients. Our employees know how to handle regulated medical waste and undergo specialized training to work in operating rooms and other restricted areas, always adhering to HIPPA regulations.  

We also coordinate with environmental and infection control teams to establish containment areas, monitor progress and make sure that all necessary health certifications are obtained prior to completing any job. Our number one priority is to quickly and safely take full responsibility of your cleanup needs so that you are free to focus on your number one priority: the patients.

Our experience in the healthcare industry has given us the ability to provide a variety of detailed services for the following:

  • Hospitals
  • Assisted Living Centers
  • Outpatient Surgical Centers
  • Hospice Facilities
  • Rehab Facilities
  • Medical Office Buildings

SERVPRO of Downers Grove / Oak Brook will provide immediate response and restoration services should an emergency occur at your healthcare facility.  Call us today at 630-573-4290.

Post-Construction Cleanup

10/4/2018 (Permalink)

After your construction project is complete, SERVPRO of Downers Grove / Oak Brook can help with the Post-Construction Cleanup.

Construction projects can take on a life of their own.  Whether it is a big commercial building or a small remodel project in your home, a construction project can leave a big mess behind. 

Once the floors are down and the drywall is up, it’s time to remove the debris and dirt in order to lay carpet, paint and decorate. SERVPRO of Downers Grove / Oak Brook can provide the debris removal services to prepare the building for interior design.

Post Construction Services we provide:

  • Carpet, resilient and non-resilient floor prep and finish
  • Ceilings, walls and fixture cleaning
  • Deodorization
  • Air Duct Cleaning
  • Debris Removal
  • Window Cleaning

If your property needs a thorough, post construction cleaning, call SERVPRO of Downers Grove / Oak Brook at 630-573-4290.  We will give your property that extra shine!

Overcoming Water Damage to your Home

10/4/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook will help with all your water damage needs.

Water damage affects not only the structure of your house but also your belongings. SERVPRO of Downers Grove / Oak Brook understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

Contents Restoration

SERVPRO of Downers Grove / Oak Brook specializes in restoring contents damaged by fire, water, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including the following:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO of Downers Grove / Oak Brook can conduct an organized, efficient move-out of the affected area. A move-out will provide several benefits, including the following:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

If You Have Questions or Need Help, 
Call Us Today – (630) 573-4290

Commercial Properties – SERVPRO can help!

10/2/2018 (Permalink)

SERVPRO of Downers Grove / Oak Brook is available 24 hours a day. Call us today at 630-573-4290.

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Downers Grove / Oak Brook has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Commercial Building Restoration Services

We are available 24 hours a day to get your Downers Grove or Oak Brook business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. 

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep-cleaning flooring or carpets, you can depend on SERVPRO of Downers Grove / Oak Brook to get the job done right the first time. We’ll respond promptly and make your work space look its very best. 

Have Questions? Call Today – (630) 573-4290

SERVPRO is fast to help your Retail Store after a Disaster

10/2/2018 (Permalink)

SERVPRO of Downers Grove / oak Brook can help you if a Disaster strikes!

AT SERVPRO of Downers Grove / Oak Brook our number one priority is getting your business back in operation as quickly as possible.  When disaster strikes your retail space, you need the expertise of a specialized team who is trained to limit business interruption.  

At SERVPRO our teams are able to work around unaffected areas and after hours, allowing you to keep your doors open.  Our expert teams have the experience of working with retailers to make sure surfaces, displays and merchandise are restored to preloss condition, and you’re back to business as usual.  Our experience in the retail industry means we’re proficient in the cleanup and restoration of the following types of facilities:

  • National Chain Stores
  • Supermarkets
  • Shopping Malls
  • Small Businesses
  • Department Stores
  • Specialty Retailers

SERVPRO of Downers Grove / Oak Brook has the resources and expertise to give you excellent results while minimizing the disruption to your clients. 

Have Questions? Call Today – (630) 573-4290